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24974 Topics

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healthybeginningsBeginner

asked in How Do I

Refund

I was sent an email before my subscription renewed. I downgraded to the free plan. But now I see I was charged a yearly fee. I have tried in the past to get a response from their sales team, or anyone...and never heard back. How do I get a refund?

kingcapitalNew

Rename new dropbox file to have the same name as it's containing folder

Is there a zap flow that would do the following:When a new file is added to dropbox, rename the file to have the same name as it’s containing folder. So each new file should adopt it’s containing folder’s name. For anyone wondering, each folder will already have a unique name so there’s no issue of overwriting.

DanielFBeginner

What does “3 premium apps” mean in the starter package?

What does “3 premium apps” mean in the starter package?Does it mean 3 per zap, or have I to choose 3 and will I then be able to use only these 3 in all my zaps?

lummersNew

asked in Troubleshooting

Error: We couldn't find a new inbound email. Create a new inbound email in your Email by Zapier account and test your trigger again.

Hello Zap Community, My organization uses Microsoft Exchange for email and does not allow integration w/ Zap for security reasons. However, I do want the capability to send specific, personal emails into my Notion (e.g. records about my time off or my career plan). I found this Medium article that achieves this:https://medium.com/@MaxvanBerk/how-to-send-emails-to-your-notion-workspace-271cb5a447a8 So, my understanding is that I can forward an email (from anywhere) to this ‘Email by Zapier’ and it will then insert it into Notion. Neat! The issue I’m facing is that when I’m trying to set up a trigger using ‘Email by Zapier’, I get the following error when trying to test it:“We couldn't find a new inbound email. Create a new new inbound email in your Email by Zapier account and test your trigger again.” I’ve tried searching for a couple of hours and getting lost. I cannot find any reference to an ‘Email by Zapier account’ -- do I need to have an account or mailbox set up in some other lo

plyskeBeginner

How can I update notes and statuses in Airtable when tickets are updated in Zendesk?

Hello everyone! So I have a zap that pulls certain tickets to Airtable with different kind of information. However there are a few things I’m still missing: Isn’t it possible to get internal notes from Zendesk tickets to show up in Airtable through a Zap? When a ticket is moved from one Status to another (eg. On hold to Closed) in Zendesk I want this record to move in Airtable as well (eg. Open to Closed) - is that possible through a Zap?BestChristian

BorgesBeginner

plyskeBeginner

How do I differentiate between the rows in Airtable, and what should I pick as an Identifier in Outlook?

Hello everyone! So I have an Airtable database with currently 3 different rows. I’ve made a Zap with Outlook as the trigger and Airtable as the action. The trigger is set to be fired when a new mail is received in my inbox (that’s it for now). The action should be to import the attachments from these mails to the 3 different rows in Airtable based on the incoming mail. My question is: how do I differentiate between the rows in Airtable? Do I have to make 3 different Zaps? If so, what should I pick as Identifier in Outlook, if that’s possible to do?

AkrauseBeginner

asked in Troubleshooting

Google Sheets - We're having trouble loading 'Trigger Column' data.

I cannot create a trigger in Google sheets because google cannot load the column header names. Can I hand-write in a column name instead? Clearly the connection magic is failing, but I know what column I want. This is a google sheet automation that worked until I went to edit the trigger to change the column of trigger. Once I did that it was now unable to see any columns in the sheet. It is a Google DRive file. I have tried both (team drive) and not (team drive) variants.

3

1 year ago

B

bekahwBeginner

asked in Troubleshooting

posting to FB from Asana - getting errors

Hello! I have tried searching for the solution to this problem all over the internet with no success! I’m hoping someone here can help.I create all my social media posts in Asana. I would like to have the auto-post to various social media outlets via Zapier and Buffer. I have already encountered a problem when the post includes a photo. The error reads...Error from halted execution: Invalid image url parameter supplied (no data found)It says this if I grab a URL for the photo from canva, or if I download the canva image and copy/paste it into the notes section of the task card. Does anyone have any insight?

Read data from custom RSS feed once per day?

I am feeding a social media queue with the items from a website’s RSS feed. The social media queue being fed by RSS has a limitation that it adds the most recent update from the RSS feed to the next time slot in the queue. This would work fine, except one piece of news that has to be posted the last thing each night the day prior also needs to be the first thing posted on social media the next morning. Is it possible to use the Zapier RSS tools to create a new, custom RSS feed that updates once per day (say 3 a.m.) so it is sending the queue things in a different order?

1

1 year ago

Guillaume LoubierBeginner

asked in How Do I

Salesforce connection using Connected App instead of User

Hello community,I’m brand new here on Zapier and I’m wondering if there’s a way to connect to different apps by not using user credentials?It’s usually best practice to use Connected Apps instead of Integration user when configuring integration so I would have though Zapier would support that As for my use case, I will be integrating Salesforce Cases with Azure DevOps Work Items. So regarding Azure, I would also havd use an Access Token and not my credential there so anyone here knows if Salesforce Connected App can be used to integrate with ZAP

JahanBeginner

Paths for Duplicate Bookings - Updating Existing Rows instead of creating a new one

Hi, I am trying to create a zap between OnceHub and Google Sheets. I have a simple zap that pulls all booking data into the Google Sheet. What I’m trying to figure out is how can I modify this zap (or create a new one) to address duplicate bookings in succession or after a few days interval. For instance, if someone books once, realize they made a mistake with an entry and books again right after, my zap creates two rows. In this case, I’d like to add a condition that’ll update the existing row by looking up the email.Another instance is if someone books, cancels and then books again a week later. I want the existing booking row to update with the new booking information instead of creating a new row.I have this zap. It will updating rows for the above 2 instances. Problem is, it’s also creating a new row simultaneously. Please help.

Daylite - Update Person

Looking to create a Zap with the action being an ‘Update to a Person’ in Daylite software. All I need to do is append a keyword, but in order to find the person, Zapier is asking for a ‘Reference’: “The reference of the person to be modified, of the form '/v1/contacts/1000' where 1000 is the contact id.”. I’m not sure what the contact id is, and I can’t seem to write this in a way that works for the Zap. Anyone know how to work with this reference piece? Thanks in advance!

Tymaria00Beginner

asked in Troubleshooting

Error: Failed to create a tweet in Twitter, the app returned "media type unrecognized"

Twitter and Ig zap is not working. The test keep failing. The test used an old post on my business page and it had alot of words and hashtags on it so I removed it and tested it again. Its just a small paragraph under it so there is no reason that it should not post. I even tested it so I removed the caption option and wrote “test test” in the required message block and it worked. Im not understanding why it wont post the small captions if I select Captions for twitter messages

jayeshaboundfiBeginner

asked in How Do I

How can I remove a contact from a Freshsales campaign when they place an order?

We are running a campaign through Freshsales Suit:Send an email with the link to place an order or schedule a call If a meeting is scheduled(Calendly), the contact will exit the campaign I will get Zapier to update the custom field of the contact and then set a condition in the campaign, once the condition is met (in this case, scheduling a meeting), they exit If a contact places the order, they exit the campaign This is the part that I am not sure how to achieve. I thought of getting the order data on a google sheet and let Zapier update Freshsales contact based on the information in the sheet. Then similar to the meeting, set condition. Is there a better way to achieve this through Zapier ?

SankoreNew

Integration with Personal App

Hi guys.My company designed a new app, Wealth Black and we want to integrate wealth Black with QuickBook. QuickBook is already on Zapier but our Wealth Black is not.How can I achieve this integration?

jam223Beginner

Can we automate filling in HTML form fields and then submitting the form?

Is there a way with an app to send data from zapier to a website form and submit it? Eg some way to automate theporcess of filling in html form fields and then submitting the form.

4

1 year ago

M

MarkTuasonNew

asked in Troubleshooting

HubSpot isn't transferring contacts to Mailchimp when people fill in their information online.

Hello, my goal is to be able to receive contacts from people who fill in their information on our website. It would then go to HubSpot, but my problem is that I want it to go to MailChimp. How do I fix this? Will appreciate any help. Thank you!

AllyRydeBeginner

asked in Troubleshooting

Error: Failed to create a subscriber in AWeber The app returned "Object: None, name: u'subscribers

Hello, I am trying to tag new enrollments from Thinkific with tags in Aweber. I have: But when I try to add tags using the update subscriber I get the error: Failed to create a subscriber in AWeberThe app returned "Object: None, name: u'subscribers'". There was one old post about this, but it didn’t have any conclusion. Please help. Thanks.

asked in Troubleshooting

Zap is erroneously posting to multiple Slack channels and multiple Asana projects

I have a Zap that assigns an Asana task in a specific Project, and also posts a Slack message in a specific channel after a specific user has a Calendly event cancel. I’m copying this Zap and adding a new Calendly account, changing the Asana Project it posts in, and changing the Slack channel it posts in. Now, whenever the Zap is triggered, it posts in both the new AND old Asana Projects and Slack channels. I’ve scoured the workflow and can’t find any reference to the old Project or Channel, but somehow they’re still getting triggered. I am using a filter in this Zap. What am I missing here? Should I not be copying and editing Zaps to do this?

paertoolsNew

asked in Code & Webhooks

Unable to pass entire value from payload to input data of python code

Hi All,I am trying to work on the request data in a downstream Python code zapier snippet. In the payload of webhook trigger, json comes as{“K1”:”V1”, “K2”:{“K21”: “V2”, “K22”, “V3”}}.Want to work on the entire value of key “K2” of payload, that is {“K21”: “V2”, “K22”, “V3”}. But in the input data of ‘Setup action part’ in ‘Python code action’ there is no option for “K2”, the options are “K2 K21”, “K2 K22”. How to solve this. Attaching screenshots for referenceRequest dataPython code action

Ridge TBeginner

I’m having trouble formatting an email into a specific way using the Email Parser

Hello there, I’m currently trying to format an email into a specific way and send it to discord. I’ve seen people use email parser by zapier this task. Is this the only way to do it? Because I’m having some trouble with trying to test the trigger of the “New Email in Email Parser by Zapier.”Any advice would be helpful.

2

1 year ago

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