Question

Make Slack Notification when a JIRA ticket's due date is coming up

  • 5 April 2023
  • 1 reply
  • 205 views

We use Jira boards to track our projects, and each ticket has a due date.  Is it possible for me to set up an automation that would notify a Slack channel when one of our tickets has a due date approaching? The only options I see for JIRA are new issues and updated issues. 


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1 reply

Userlevel 7
Badge +14

Hi @kathryn1 

Good question.

Jira webhooks only support these events: https://developer.atlassian.com/cloud/jira/software/webhooks/#available-webhook-events

If it is possible via Jira webhooks to be notified of an upcoming issue due date, then you can use this Zap trigger: Webhooks - Catch Hook