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29577 Topics
A
Alex GCNew
asked in Troubleshooting
Challenges Connecting My Facebook Business Account with Zapier

Hello everyone,I'm encountering difficulties integrating my Facebook Business account with Zapier. Here's an overview of my situation:Facebook Account: I use a personal account named "Alejandro XXXX" to access Facebook. Meta Business Suite: I manage a business portfolio titled "Alex FB XXXX" through Meta Business Suite, using the same credentials as my personal account. Issue: When attempting to connect Zapier to my Facebook account, I'm prompted to authorize all my pages. However, in the Zap configuration, I cannot select the specific page I intend to use.Steps I've Taken: Verified Roles and Permissions: Confirmed that my personal profile holds the Administrator role for the relevant pages within Meta Business Suite. Reauthorized the Connection in Zapier: Disconnected and reconnected my Facebook account in Zapier, ensuring all requested permissions were granted and the correct pages were selected during the process. Reviewed Integrations in Meta Business Suite: In the Integrations

10
A
3 minutes ago
C
christargettBeginner
asked in Troubleshooting
The app did not respond in-time. It may or may not have completed successfully.

Hi there. I have an automation which looks like this below. I am having an issue where the module “Metricool” (A social media scheduling piece of software) keeps timing out. This happens when I’m trying to schedule a video in metricool, and it always happens on the larger videos 50mb+ in size.I assume what’s happening is it’s taking too long to upload to metricool so it’s failing. Is there anyway of almost making ti stay around for longer, long enough for the video to upload?Would appreciate anyone’s help :) Thanks in advance  

94
Troy Tessalone
6 minutes ago
M
mcarantiNew
asked in Troubleshooting
Trigger Zap Button Clicked - works in test, not in publish

I am catching a web hook and saving the data immediately to a table. A button is added as part of the record that triggers a zap for processing. All this is so I can have more control over unknown data coming in.Importantly, I am saving the raw json data in a text field since I want to use my own processing of the raw string.In edit / test mode, ‘Trigger Zap Button Clicked’ just captures the raw json data. In the published live version, the same trigger somehow detects the json data and parses it into an array, messing up the whole zap. Why?Minor question: why does the trigger output an array with key ‘new’ and an array with the key ‘old’?

94
Troy Tessalone
8 minutes ago
H
Hud_RockNew
asked in How Do I
How do I set two different URL's on a Lead Capture Form submission, conditional on a Yes/No question?

Hi There — I have a lead capture form that among some general questions, has a Yes/No question — “Do you want to book a Demo?” If “Yes”, I want the URL on the “Submit” button to go to a certain URL.If “No”, I want the URL on the “Submit” button to go to the regular Thank You page (which it already does). How can I accomplish this? Thanks in advance :)

71
Troy Tessalone
9 minutes ago
U
UpmediaNew
asked in Troubleshooting
Problem with a salesforce zap, which disconnects by itself, and therefore the leads do not fall

What happens is that I have written to Zapier support, but I have not received a response, which is why I am writing an email here explaining the situation.I need to know why it happens that the zaps: 1 [EDU] SUMMER SCHOOL - LEAD ADS - NOV 24 - SALESFORCE and 2 [EDU] SUMMER SCHOOL - LEAD ADS - NOV 24 - SALESFORCE, are not working correctly, that is, they are active and collect leads, but what happens is that after a while, these zaps turn off, and therefore the leads do not fall into salesforce. The situation is that, we have to turn on the zaps, because they turn off by themselves. Why can this happen?Maybe it's because there is a limit of paths for each integration?I look forward to your response.Greetings!

41
Troy Tessalone
10 minutes ago
M
MarkRavNew
asked in Troubleshooting
Google Chat Zap: No results when selecting specific conversation.

I am trying to create a zap that connects a specific monday.com board to a specific google chat conversation. Zapier advertises an integration that specifically claims to accomplish this and even show the current google chats logo in the recipe. When I go to connect my apps, the google chat logo changes to google hangouts logo. I can successfully connect my google chat account as seen below But when I go to select the specific conversation, there are no results.  Is this integration outdated as it appears to be connecting to google hangouts which was discontinued about a year ago? Or, is there something else going on? 

4819
T
13 minutes ago
V
Vitaly IC360New
asked in How Do I
Dynamics 365 Human Resources support

Hi Gang, Looking at Zappier for the first time to Sync Employee fields from BambooHR into Microsoft Dynamics 365 Human Resources Employee table. Is this synchronisation supported or should I look somewhere else?

31
V
34 minutes ago
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Unorthodox NutritionBeginner
asked in Troubleshooting
Failling mailchimp Zaps

My zaps keep failing and I don’t understand why (utter beginner here). I’m trying to get mailchimp to send the same email to an audience each week. Here is what the zap looks like.Is it missing anything obvious? Any and all help is greatly appreciated! Mike 

247
U
45 minutes ago
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NoradiusNew
asked in Troubleshooting
Slack error: Unable to pull channels

Whenever I try to connect to slack to create a trigger, I get the following error:Unable to pull channelsPlease reload the page. If the issue persists, troubleshoot error or contact Support.Error code: Error while retrieving: This is a new feature! To take advantage of it, you'll need to reconnect your auth. Requires scope `groups:read`. This error could also be generated because you are trying to pull objects (Mention, Reaction, etc) from a DM or private channel.I reconnected 3-4 times succesfully but the message remains.  

53
SamB
Community Manager
55 minutes ago
S
SantouNew
asked in Troubleshooting
Constant Contact error: Cannot read properties of undefined (reading 'map')

Does anyone know what this means - “cannot read properties of undefined (reading ‘map’)?  I’m trying to connect a Zap to my Constant Contact account.    Constant Contact Cannot read properties of undefined (reading 'map')

32
SamB
Community Manager
1 hour ago
P
pepsupNew
asked in Troubleshooting
Error: failed to create a lead in Odoo CRM

Hello,I get the error " Failed to create a lead in Odoo CRM"   when I test action on Odoo CRM, I looked in to troubleshoot  Error while hydrating data from Odoo CRM: ValueError: <class 'KeyError'>: "sale.order" while evaluating:" I don’t know these field sale.order any help please

72
SamB
Community Manager
1 hour ago
S
SilNew
asked in How Do I
Tracking TidyCal Bookings and sending them to Meta Events

Hello there everyone,I have a Tidycal page and I’ve managed to successfully import it to Zapier and retrieve old bookings from it.I’d now like to track certain events, mostly new bookings.After selecting the date and time slot, user can then insert his personal info and setup an appointment for the selected date.First thing I’d like to ask is should I be using Facebook Conversions API to send Lead Event or try to use WebHooks by Zapier here?Also, which kind of events should I be tracking here? Just new bookings?And after I supposedly successfully implemented it, lead does show up on Meta Events but no parameters show up (I’m guessing first name, phone number and email address should be showing up, no?)Thank you very much for your time.

62
SamB
Community Manager
1 hour ago
A
angiesteadNew
asked in How Do I
How do I export Xero profit and loss line items to Microsoft Excel cells?

I want to send profit and loss line items to cells ( a dashboard report)  in Excel.  What zaps would I use to do this? 

52
SamB
Community Manager
1 hour ago
A
aparajeyaNew
asked in Troubleshooting
D026 Warning when publishing my zap

I have added the subdomain verification logic everywhere in authentication as well as in the Action Api Endpoint I am verifiying the subdomain before calling the url. Still I am unable to pass this warning.The code I have added is attached below. I am unable to figure out why I am still getting this warning. Please Help.Also I have an unpublished previous version and then I have worked on a newer version Will both my versions be published if I publish the latest one???if (!/^[a-z0-9-]+$/.test(bundle.authData.subdomain)) { throw new Error( "Subdomain can only contain letters, numbers and dashes (-)." );}

30
A
1 hour ago
P
plakinBeginner
asked in How Do I
ServiceNow attachments to Jira

Hi, folks,I’m looking at Zapier as a possible integration replacement for an Integration Hub integration with Jira, and there are a lot of good triggers and actions, but I don’t see any way to grab attachments. I do see in the “add attachments to issue” for Jira Cloud Software that you can use a custom value, but in the ServiceNow ticket referenced the only thing I see is “Fields: Attachment” and it doesn’t appear to have any data (even though the ticket has an attachment).It looks like it should be possible through the API, but before I went down that route I thought I’d check to see if I overlooked something or if someone had a simple solution they would be willing to share. Any assistance is appreciated!

164
P
2 hours ago
S
SaifuliskandarNew
asked in Troubleshooting
Problems Receiving WhatsApp Notifications

Hi! I'm having trouble setting up WhatsApp notifications triggered by a Typeform submission (using Path). It was working fine before, but now the WhatsApp notifications have stopped coming through. Zapier shows the message as successfully sent, but nothing is being received on the phone.I've been researching this issue and reading several articles in the community from the following links:1. https://help.zapier.com/hc/en-us/articles/19805639844621-Send-messages-in-Zaps-using-WhatsApp2. https://community.zapier.com/search?q=whatsapp%20notification%20not&source%5B0%5D=community3. https://zapier.com/apps/whatsapp-notifications/helpHowever, none of them have provided a solution. I’d appreciate your help with this issue.I've attached a screenshot of my Zap. As you can see in step 4 (ZUHAIRI WHATSAPP), it shows as "Success," but no message was received.Thank you.

974
A
2 hours ago
J
jwpapiBeginner
asked in Troubleshooting
Facebook Conversions (for Business admins) (1.1.3) step hit an error API calls from the server require an appsecret_proof argument

This error came up a while ago and now it happens again. Do others have it as well? I already tried the standard steps of reconnecting, rerunning etc.

81
Y
3 hours ago
I
imlazarNew
asked in Troubleshooting
Wordpress "The Zapier WordPress plugin has not been activated on this WordPress site" errors despite being activated

Hi, We are using Zapier to send notifications to our internal Slack whenever someone posts or modifies content on our Wordpress website. However, whenever we post updated content, we get the following error messages from Zapier.“Error while hydrating data from WordPress: The Zapier WordPress plugin has not been activated on this WordPress site. Please install and activate it first: https://zapier.com/help/doc/how-get-started-wordpress-zapier.”The Zapier plug-in is activated, and we are seeing the content updates in Slack, but any new content that we post to the website is also generating this error.  I’ve searched around quite a bit and can’t seem to find a fix. The Zapier plug-in is installed and activated (version 1.5.1). We are on version 6.6 of Wordpress (upgrading to 6.7 this week).We do use Wordfence on the site and I’ve seen that this could cause problems, but I can’t seem to find a fix for that either.  

72
I
3 hours ago
JeffImel
JeffImelBeginner
asked in Troubleshooting
ChatBot Button Click trigger - no ChatBot Button available to select

This post was split from the topic: Combine Zapier with askyourpdf (chatGPT plugin)I am reading and following the instructions in the article “Answer Questions From Web Pages Using AI by Zapier” found here.I might be on the bleeding edge here attempting to use a feature that is still in beta not fully released.  I am a paid Zapier Premium User and a ChatGPT paid subscriber.I keep running into an error where I am asked for a Chatbot Button and there are no options available.  See the screenshot below.Am I being impatient? :) And the “Answer Questions From Web Pages Using AI by Zapier” is not available in general release?What do you think?Jeff  

1917
C
4 hours ago
S
stephenwilsonBeginner
asked in Troubleshooting
Product Looping Filter only returning one match in Shopify order with multiple matches

I have a New Paid Order trigger in Shopify that is filtered to exclude fulfilled orders, then I added a Loop to pull a certain set of information from each product in the order. So far so good. Then I added a filter to only pull products that contain a certain word in the product name.When I run the filter it only comes up with one product match, even though I know the test order included several products with the keyword in the name. I need the product data to be included in one Asana task for each relevant product and that part is working, but only for the one product match that comes up in the filter result.I’ve tested this with several orders and several different products that include the same keyword and I keep getting only one match in the filter step. How can I get the filter to find all the relevant products in the order so Asana can create one task for each?I attached a breakdown of the zap and each step. (There’s a discrepancy in the product name example used in the filter s

434
Badger
4 hours ago
sinanhiasat
sinanhiasatBeginner
asked in Troubleshooting
'Find Database Item in Notion' Action Missing a Lot of Fields

Hello,I’m trying to use the Notion Find Database Item to get an updated version of a Notion Item that triggered the Zap.However, when adding the Find Notion Database Item action and connecting it to the same database used in the trigger (and same result if I custom choose the db and use the parent db id property of the trigger’s result), I only get 3 fields to search in, which include the database item name and some other two arbitrary fields (one custom text field and one custom date field), but not the item id (which is critical to my use case), and not any other field that seem important and doesn’t differ from the ones I was given (e.g. created date, updated date, ...).Is this an issue with the integration, or is this supposed to be this way for some reason I don’t get?Edit: I just want to clarify that I cannot use the Item Name because the reason for me wanting to update the item in the first place is that Zapier sometimes pulls Notion for new items and triggers the Zap while the

184218
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4 hours ago
W
WebJBeginner
asked in How Do I
Automating file management for chatGPT outputs with zapier

Hello,I’m currently using a ChatGPT assistant to generate a set of files. It can be one file, or it can be up to ten—it varies. I’d like to set up a process in Zapier that loops through all the generated files so they can be sent or attached to other apps.How can I do that?  

123
SamB
Community Manager
4 hours ago
D
DanPNew
asked in How Do I
Gravityforms pushing to new Google Sheets according to post name, and Checking if it already exists

Hoping a guru finds this a fun challenge.We are taking bids from contractors for deck building. I’m posting jobs to contractors who have access to see these jobs and bid on them. I have a singular form on each job posting which auto pulls lots of data including the post title which has a job number, city, and state.From there, I can get Zapier to recreate via Google Sheets template and name the Sheet exactly the job number, etc.What I’m looking to do is make Zapier check to see if a spreadsheet already exists. The first form submission will create the Google Sheet and fill in the info but the second one will check to see if it exists, and if so just add that bid information and not create a new sheet document.Here’s the rundown:Contractor fills out the gravityform GF autopopulates hidden fields and is readied for Zap Zap creates the new Google Sheet and dynamically names based on Post name, fills bid into first row. Another contractor fills out the gravityform for the same job. Zapier

81
SamB
Community Manager
5 hours ago
T
Tobias_ADANew
asked in How Do I
Client Portal for Agency with multiple clients

I want to create an interface that they can log into and access information, and different stuff related to them. Do I need to create the entire interface flow for every single client. Or is there a way for me to fx. add a ID to the table, like ‘CLIENT 1’ and filter it so that when the clients log into their interface it will only show data for ‘CLIENT 1’ and not for 2,3,4 ect. And would this also work if I have fx. a chatbot who accesses the table as it’s knowledge base, so it  can understand the people we’re reaching out to ect.Fairly new to zapier and any help  is greatly appreciated.  

113
SamB
Community Manager
5 hours ago
A
AlexHNew
asked in Troubleshooting
Projectworks error: Authentication failed, the app returned "401"

Projectworks refuses to connect in Zapier for me and my coworkers. I receive the following errors (see screenshots).This is not a permissions issue - I have full System Admin access in Projectworks. This is not an account/password issue - I am entering them correctly and my coworkers get the same errors. This is not a popup issue - I allowed all popups for Zapier webpages and Projectworks webpages.I successfully connected other apps such as ClickUp, Google Calendar, Trello, and Jira. Please help. Thank you!  

755
ken.a
5 hours ago
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