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Unanswered questions

510 Topics
T
tferryNew
asked in How Do I
How to save individual JPG files from CloudConvert instead of a ZIP file

I am currently using Zapier + CloudConvert to: Watch for a .docx email attachment in Gmail Convert the .docx to .pdf Convert the .pdf to .jpg Upload to Dropbox. The issue: CloudConvert outputs multiple JPGs bundled into a ZIP, and I would like the individual JPG files saved directly instead. Is this possible? I have tried using webhooks, looping, and formatter with no solution in sight.  My current workfow:Gmail App (New attachment) Cloud Convert (convert to PDF) Cloud Convert (convert to images) Dropbox (Upload file)

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Troy Tessalone
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PaintItUpNew
asked in Troubleshooting
How to create a detailed event in Google Calendar for a specific technician in ServiceTitan

Creating the detailed event works perfect but it creates on all (3) technicians calendars. In the “Create detailed event in Google” trigger I have selected a single technician (I have done this in two additional Zaps). That didn’t work, still getting entries on all three calendars. I then added a “Filter Condition” with the same technician selected. That didn’t work, still getting entries on all three calendars. I moved this filter in various positions with the same negative results. Any ideas how get these three zaps to only work on the correct technician and thus the correct email?

31
Troy Tessalone
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Irina SmolinaNew
asked in Troubleshooting
Email address defaults to my email in Zapier response

hi guys!I’m ready to cry, I don’t know WHY it’s not working.I’m creating my first zap and it's supposed to be a pretty straightforward one. A user registers for an event on our website. I receive an email with the new registration. I want Zapier to reply back to the user confirming their registration. In step 1, I specified the subject line of the emails that should be considered a trigger. In step 2, I extracting user email address to reply to in Step 3 (it pulls it correctly).In step 3, when I test it, “Data in” looks great! “To” has the correct user email address BUT the field “To” in  “Data out” for some reason defaults to my email address.I tested and troubleshooted and now loosing my mind help 😵I was also hoping to add a ical file with the event details but at this point not sure if I can get there…. 

61
Troy Tessalone
No_Stress
No_StressBeginner
asked in How Do I
How to add line breaks between variables in a database field using Formatter by Zapier

Good morningI need to create a line break between some variables that I insert in a field that I then send to my database.In practice now it inserts something like:Line1Line2Line3Line4I instead want it to be sent like this:Line1Line2Line3Line4I'm trying to use Formatter by Zapier - Utilities - Line-item to text but then in Separator I don't know what to insertThis is how i add all fields in this filed Richieste, but it not work.How i can solve it?  

144
JammerS
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annoyed new userBeginner
asked in Troubleshooting
Why does Zapier add extra zeros to date and time fields?

Why does Zapier add many 00000’s to the time and won’t separate the date and the time into two separate fields Scheduled Event Start Time Date (accurate) time (NOT accurate) 

155
Troy Tessalone
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StasikBeginner
asked in Troubleshooting
How to send Asana subtasks to Connecteam as sub-jobs in Zapier

Hi Zapier Community,I'm working on a Zap that pulls in subtasks from Asana and sends them to Connecteam as sub-jobs. I've managed to retrieve and format the subtasks using a combination of "Split Text by Line" and "Line Itemizer" in Formatter by Zapier. The output looks correct and shows a list of subtask names.However, when I hit the Connecteam step (Create Job With Sub-Jobs), I get the following error:Required field "Title" (subJobTitle) is missing.I've tried mapping the output from the Formatter step, and I can see the subtasks listed in the "Data Out" section, but it looks like they’re not coming through in the structure Connecteam needs.If anyone has successfully passed multiple subtasks into Connecteam sub-jobs, or has insight into how exactly the line item format should be structured for Connecteam to recognize each one as a subJobTitle, I’d really appreciate your input!Thanks in advance, 

195
JammerS
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Erin O'ByrneBeginner
asked in Troubleshooting
Error syncing Facebook Ads to MailerLite: Need help troubleshooting

I created this zap for fb ads to mailerlite. the second screenshot is the history - it seems to have been fine until today.  the first screenshot talks about an error but honestly i don’t understand what’s changed and what to do about it. can anyone help please? urgent. thanks.

217
JammerS
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TrimlightphxNew
asked in Troubleshooting
Unable to setup a new Jotform to send data to Jobber via Zapier

I am using jotform - I use zapier to send data into jobber - works fineI created a new form - i am having problems with setting it up to send data - via zapier - to jobber. How do I clone the working zap or .. what’s the easiest way - I tried recreating zap but it still doesn’t workIf anyone could help me 

41
JammerS
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NeaveNew
asked in How Do I
How to ensure Gmail sends the updated email instead of the old version

Hello,I updated my gmail to go out to clients and it is not sending new updated email.  Instead it is sending the old verision.  How do I get it to send the updated?  Also, I don’t see the old email any more. THanks,  Neave

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ZestTeamNew
asked in Authentication
403 Error on Custom Actions with Xero

I’m trying to have the copilot create a basic get requests that finds “Authorized” invoices from a specific Contact Name and output a list of the Invoice Numbers to be used in the next step, but I keep getting a 403 Error saying “AuthenticationUnsuccessful”. The connection to Xero works and I’m able to use the prebuilt commands like find invoice by Invoice Number. I’m just not able to use it with any custom actions. Any suggestions?  

31
Troy Tessalone
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yi61New
asked in Troubleshooting
Wix form submission notification seems to stop after zap

Hi, I’m currently using Zapier to connect Wix and Mailchimp. I have a Zap set up where a specific form submission on Wix triggers an update to our Mailchimp subscriber list. Previously, before setting up the Zap, we would receive email notifications whenever a user submitted this form. However, after creating the automation, the form submission notifications have stopped. I’m trying to determine whether this issue is related to the Zapier automation setup or something that changed within the Wix form settings. Could you please help clarify what might be causing this and how we can restore the submission notifications while keeping the Zap active?

112
Y
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hassan00998Beginner
asked in How Do I
How can I loop through each Notion database item where Status = "Ready"?

Hello Zapier Community,I'm trying to build a daily automation with Zapier that: Finds all items in my Notion database where the Status field is "Ready". Processes each item individually through a set of actions (for example, sending an email, updating fields). After processing an item, updates its Status so it is no longer "Ready" (for example, it becomes "Contacted"). Moves automatically to the next "Ready" item without stopping, until all items marked "Ready" are processed (up to 30 per day). My goal:✅ Every day, Zapier should go through up to 30 entries that have Status = "Ready",✅ Process each one individually,✅ After processing each item, change its status so it’s no longer "Ready",✅ Then continue looping through the next "Ready" item.The issue I’m facing: Zapier currently processes only the first "Ready" item and stops. After the first status update, it does not continue automatically to the next "Ready" entry.  

41
Troy Tessalone
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nat28New
asked in Troubleshooting
Single-run step after loop?

I’m running a loop to find multiple files that I then want to attach to a Gmail draft. Is there a way to add a step after the loop has iterated through all the inputs on which I’m searching, and then attach all the found files to the draft? That is––is there a way to add a step after the loop has stopped? (Apologies if this is too newbie of a question!)

41
Troy Tessalone
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denisseNew
asked in Troubleshooting
Person not linked to organization in Pipedrive

my steps1.Contact Sent From Bot (tidio integration)2.Find organization (create new one if one doesnt exist)3.Find person (create new one if one doesnt exist)3.Create lead using the person and orgwhen i create the lead it assigns the organization correctly using the id, however my contact does not have any organization assigned, zapier does not give any error message  

51
Troy Tessalone
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Sachin JainNew
asked in How Do I
Building a conversational chatbot for UT Dallas with Zapier – best practices and adoption tips

Hi Zapier CommunityI’m Sachin, a Data Science master’s student at a USA based university. For my final project I need to deliver a fully functional conversational chatbot on our university website. We scraped the site to ingest program details, policies and FAQs. We originally prototyped a RAG-based solution and evaluated Rasa, Lex and LangChain, but halfway through we realized we only have a month to ship. So we pivoted to a Zapier-powered chatbot.Now we need your expert advice to build the best possible bot and convince our university to adopt Zapier as the core platform. Specifically I’d love input on: Designing conversation flows purely with Zaps How Zapier handles data privacy and security for student queries Recommended triggers, actions and automations for keeping our knowledge base up to date Prompt-design techniques in Code by Zapier or Formatter steps to ensure accuracy, context awareness and conciseness Strategies for error handling, logging and monitoring as usage s

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TuAiRobotNew
asked in Code & Webhooks
Creating a webhook from Power Chat to Google Calendar for appointment setting

How do i make a webhook from my chatbot to zapier, to make apointments with only chat and send a response back to my chat that the date have been set ? HELLLLPPPPP

101
fiona819
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dnmgnNew
asked in How Do I
How do I schedule emails to go out after an event end date on zapier tables ?

I'm trying to set up a follow-up process for events that my business runs. I currently have the event details pulled into a Zapier Table from our booking platform.What I'd like to do is automatically send a follow-up email to customers every day for 5 days, starting one day after the event ends. Some of our events are just 1 day long, while others run up to 4 weeks, so I've made sure the Table includes the event end date.The goal is to: Wait until 1 day after the event finishes. Send 1 email per day for 5 consecutive days. Have emails sent around 12:00 PM (midday) each day, rather than overnight or at random times. I tried using Zapier’s "Delay" feature, but the emails were getting sent at 3 AM for some reason, and I couldn’t control the sending time properly.Has anyone set up something similar? What's the best way to schedule these follow-up emails at a consistent time each day after an event ends?Thanks in advance!

258
D
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pvdwBeginner
asked in Code & Webhooks
How to format an ICS calendar file before sending it to another app

I have an ICS calendar that I want to download, do some simple formatting on and than pass on to the requesting calendar app. Initially I thought it could be done with WebHooks, but there is no way to pass the processed data back to the initial request. Is there any way around this?

152
fiona819
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Lisa SykesBeginner
asked in Troubleshooting
Wix Store product name filter not working in Zapier

I had a Zap set up to add customers to a Mailerlite group when making a purchase through Wix Stores.I could only do this by filtering by product name (see screenshot) and a word from the product name eg ‘The April Accelerator’ and until today this was working perfectly.Now all zaps have stopped working. Product name no longer seems to be an option and I’m struggling to find the ‘new’ equivalent so I can filter the right products to the right Mailerlite groups. Now when a customer buys anything, because the filter is no longer valid, every single one is throwing out an error.Anyone able to help me?I have the same issue with a Zap that starts with the same trigger and filter then sends data to Airtable. I’m new to all this!  Thank you in advance!  First 2 screenshots from original Zaps and 3rd from a new zap starting from scratch where there is no ‘product name’ option anymore.   

155
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chrissy32953Beginner
asked in How Do I
Customizing email templates with Zapier and Xero

Is there a way to customize email templates (not the forms like invoice and such) with Zappier? Currently, Xero only allows text editing for the email template used to send out the templated forms (inv, PO,...). I would like to be able to create the email that goes with the form in a better presentation like HTML, Rich Text... Thanks,Chrissy

94
fiona819
R
robertcabiyaanBeginner
asked in How Do I
How to update a Formidable Forms entry after updating a MySQL entry

how to update formidable form entry after i update mysql entry ?

145
Troy Tessalone
T
TippenNew
asked in How Do I
How to combine data from 2 different sources and send it to Claude AI?

Hi guys, I have the following workflow that I want to create with Zapier: Zapier Tables: If I add a new row to Zapier sheet “ABC”, then send the data to a Formatter.Please note: There is a row called “JSON” and there we store links of Google Docs files that have been uploaded to a Google drive folder. Google Docs: As already mentioned, we create new Google Docs and the link is being stored in row “JSON” in Zapier Tables. Formatter + Claude AI: Now we want to combine the data from Zapier Table AND Google Docs and create send the combined data to Claude AI to create a text out of it.  Claude AI + Google Docs: Output text should be stored in a new Google Docs. For a better understand, let me summarize the workflow again in different words: We have 2 data sources (Zapier Tables and Google Docs sheet) and want to combine the information from both files as the data from Google Docs is too big to store it in a Zapier table cell.The combined data should be sent to Claude AI to create a text an

91
fiona819
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CocoJlowBeginner
asked in AI Actions/Zapier MCP
Is ChatGPT 4o's image generation available in Zapier yet ?

Hi guys ! I’ve seen the launch of GPT 4o’s new API that allows you to generate images via API now, but is it implemented in Zapier yet ? I tried to test it in one of my zaps, but the are absolutely no generated image available in the outputs of my zap. And I really need this new 4o image generation system, not DALL-E… So I was wondering, do I use the right model (gpt 4o-latest) ? Or is the image generation still not available in Zapier ?  Thanks in advance for your answers,Have a good day !

131
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K
K5_ElecNew
asked in Troubleshooting
Syncing opportunity stages between simPRO and LeadConnector based on job status

I currently have a zap when a quote or a job is created in simPRO, I want to create an opportunity (LeadConnector) in a selected pipeline (achieved) but what I can’t manage to get to work is when the opportunity is added to the pipeline I need it to match the status in simPRO (e.g. Job Scheduled, Job Complete). So what I have done is create the pipeline stages to match (exactly) to the status in simPRO but still unable to get it to work. Obviously the second part of this is to update the opportunity based on status so it mimics the status in simPRO.

32
SamB
Community Manager
J
JimBuddyNew
asked in Troubleshooting
How to fix WhatsApp authentication issues after upgrading Zapier

I upgraded my Zapier account and now I need to allow Zapier access to my WhatsApp Notifications Account.  I enter my WhatsApp number and it sends me the code, however, when I enter the code and click the “Yes, Continue To WhatsApp notifications” button, the screen locks up and I can’t progress any further. How can I resolve this (Mac Book / Google Browser).

12
SamB
Community Manager
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