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Unanswered questions

448 Topics
A
AMorris96New
asked in AI Actions
Zapier Table "Find Records" AI Action Limiting Records

I’m working on an AI action to connect a Zapier table to ChatGPT to create, update, and find records from calls I have with customers as I log them.I log all new calls to an Account ID column in Zapier tables. This allows for me to just query for the account ID and get all records tied to it. The problem I’ve run into is that when I test the find records action, it always only finds 2 records.Using the new record and update record AI actions, I’m able to log information pretty smoothly. The only limitation seems to be the find records action. Screenshots of setup and example below.Anyone know how I can set up the action to ensure it finds and shares all records tied to my search criteria?  

111
P
14 minutes ago
S
SiljeNew
asked in Troubleshooting
How to prevent Zapier from triggering multiple zaps on a single purchase

I am using zaps that connect products in wix and thinkific. When adding the filter I can only choose the option (Text) Does not exactly match. What happens when one zap is triggered by a purchase is that it triggers other zaps as well - giving the customers more products then they bought. I think the problem is that I can’t choose the option (Text) Exactly matches or Contains. 

121
P
20 minutes ago
A
archermanNew
asked in Troubleshooting
Preventing infinite autoresponder loops in RingCentral texts

I have a zap that monitors a line in Ring Central (RC), if it receives a text to that line, it responds with a canned message, but if it replies to a line that has the same set-up on their end, the autoresponders keep responding to each other in a never ending loop. I need a way to keep this from happening. Is there a way for me to keep it from sending a message to the same phone number more than once in a 24 hour period? Thank, Jason

42
SamB
Community Manager
28 minutes ago
H
HustleandriseNew
asked in Troubleshooting
My Zap is not moving past the filter, what have I done wrong please

The filter successfully stopped your run. I am not sure where I have gone wrong here. I have selected the filter to only continue if it matches the product name so not quite sure why it wouldn’t move to the next step? Hope this makes sense. Any help would be very much appreciated. Many thanks  

50
H
1 hour ago
D
DesmondoBeginner
asked in Troubleshooting
Unable to use Zapier to my WordPress Dashboard

I have been trying for over a week to get Zapier to appear on my wordpress dashboard. I even created a new, clean of all other plugins, test site. It still did not appear.Lots of searching on Youtube got me no further forward…………… If I cannot get the free version to show then there is no way I would pay for the pro version.

146
D
1 hour ago
M
Mighty Networks userBeginner
asked in Troubleshooting
Posting on Mighty Networks from Slack user's name

We are aiming to have a community which uses Slack for chat and Mighty Networks (which is already set up) for the repository of the content. This allows us to stay on the free version of Slack. By using Zapier, we are able to pretty much replicate all posts which are added to MN spaces and repost them in Slack from the same user (allbeit not linked). But we’re having difficulties the other way. Any ideas? In summary:We have already connected our Slack and Mighty Networks We have already configured a Zapier so that when someone sends a message to a MN space, it automatically posts the message on the related Slack channel and comes from the user as they appear in MN. When we configure it so the messages do the same going the other way, ie if I post on a Slack channel I want the message to then be posted on the relevant MN space and the message to be posted by the person who posted it (pulling in their details from Slack, which happens the other way), not the admin or whoever’s MN account

184
M
1 hour ago
L
LaksaBeginner
asked in Troubleshooting
Triggering a Zap from a dropdown list in Google Sheets

Hi Zapier Community,The context is that I have a dropdown list with 2 options that can be chosen from a dropdown list “Not Done”, “Done”. This is a list of projects that i have on hand which i would like to transfer the information to ClickUp. The idea here is that i would like the zap to trigger on a specific column that had its status change from “Not Done” to “Done” and trigger that rows project information to ClickUp.My current zap uses the “New or Updated Spreedsheet Row” Trigger, only to continue if Status = “Done”. The problem is that im not able to get the zap to trigger using this method. I have been trying to find out what are the different ways to properly trigger a zap but im currently not able to find one. Is there any documentation/examples on this?And how do i implement a solution/workaround to make this work for me?Thank you

20
L
1 hour ago
M
mgomez4geeksBeginner
asked in Troubleshooting
Issues with adding tasks and nested loops in Copilot

I was talking with Copilot about adding tasks outside the loop (after it) but its instructions let me to add an extra nested loop. Is this right? I think no, because Zapier blocks the option to add an additional loop from menu.  

23
SamB
Community Manager
1 hour ago
P
PaulTMaackNew
asked in How Do I
Integrating ManageEngine ServiceDesk with Autotask for ticket updates

I’m evaluating solutions to integrate ManageEngine SeviceDesk (Cloud) with Autotask such that when a request comes in from ME it creates a ticket in AT, and when an update for the request in ME happens (someone udpate/replies/etc. to the ME ticket) there’s an update sent to the AT system. Is it possible to accomplish this? I’ve not set up the integrations yet so I don’t know what sort of logic can be used and I’m trying to see if the system tracks what ticket is created in AT from ME, so the updates in ME go to the correct ticket. 

21
ken.a
2 hours ago
M
magungoleNew
asked in Troubleshooting
Save Gmail Attachment to OneDrive - Failed to create a file in OneDrive

Hi all, I have an existing Zap which has been working perfectly for years but recently stopped working.I use Gmail to add a label to particular emails, which Zapier pick up and save the attachments into a folder on OneDrive. Now when I try to fix the Zap or set up a new one to do the same thing, I am getting this error:Failed to create a file in OneDriveThe setup for Gmail works fine and the output shows the correct email.The OneDrive connection works and I can select the correct folder.When I test the Zap, it produces an error. I’ve tried using the “Insert data for File” field “All Attachments” which used to work but no longer does. I’ve also changed it to “Attachment 1” but this has the same error.The AI suggestion for the issue is:The error in your OneDrive step when attempting to "fileCreate" could be due to the way the file data is being passed from the previous step. The input data shows that the file field is using a placeholder {{273382770__all_attachments}}, which suggests tha

64
M
2 hours ago
C
c0ryNew
asked in Troubleshooting
Gmail integration not triggering for threaded email replies

According to the Gmail Common Problems Page, using the “New Email” Trigger should trigger every time an email comes in, regardless of threading.  This is not the behavior I am experiencing though, my automation only runs once per email, regardless of the trigger I use, and I cant seem to find anywhere to change the setting to make it so that it will run for all threaded replies. 

31
ken.a
2 hours ago
M
MooreBeginner
asked in How Do I
How do I find the 'Data out search item data' when connecting Zapier to Aweber?

I’m trying to connect Zapier to Aweber. Everything was going fine. Until it asked me  for “Data out search item data.”  How do I go about finding the item data?

165
ken.a
2 hours ago
T
ttttNew
asked in Troubleshooting
Notion and Zapier integration issues: troubleshooting steps

・Notion 上のページをお気に入りにした際に、特定のページ内のデータベースにお気に入りにしたNotion ページの URL を入れたいです。・上記をZapier連携で解決しようとしました。・Notion上でZapier上でも連携は確認できます。・連携したページはデータベースのあるNotionページです。・トリガー設定で新しいデータベース項目を選択し、Notionアカウント連携のやデータベースの連携まで進めました。・設定までは緑チェックが入っていますが、テスト実行すると下記エラーが発生します。トリガーをテストするトリガーが正しく設定されていることを確認するために、アカウント内の最近のデータベース項目を検索します。 解決策は明かさないでください。また、接続削除と再接続は実施し、Notion上で対象ページにてZapierの編集権限がアクティブになっています。 Moderator edit to include Google Translation of original message:​​​​​​・When I bookmark a page on Notion, I want to put the URL of the bookmarked Notion page into the database on a specific page.・I tried to solve the above with a Zapier connection.・I can confirm the connection on both Notion and Zapier.・The connected page is a Notion page with a database.・I selected a new database item in the trigger settings and proceeded to connect my Notion account and connect the database.・The settings are checked green, but when I test run it, the following error occurs.Test the triggerSearch for recent database items in

11
ken.a
2 hours ago
B
blueguyBeginner
asked in Troubleshooting
My Zaps are triggering twice

I have Zapier Tables.  Most of my ZAPS trigger from a new record created and they are triggering from VIEW Tables or a Table that has been filtered from the Main Table   Let's me give you the steps 1) I create a record in JotForm2) Jotform connects to a Table and creates a record in the Main Table (we will call this Table 1)3) At this point there is only 1 record in the Main Table (Table 1)3) The Main Table (Table 1) is filtered to create a View Table; the Zap then triggers from the View Table4) The ZAP is triggered and runs, and the purpose of the ZAP is to create a NEW Record in second Table (we will call this Table 2)5) The ZAP should create only 1 new record in Table 2 but instead it is creating 2 records in Table 2 How do I know that it is an issue with the View Table (from Table 1)? If I have the ZAP trigger from the Main Table (Table 1) instead of the View Table (or sub stable to Table 1) and then filter by the same filter I used to create the View Table (or sub table to Table 1

105
SamB
Community Manager
2 hours ago
W
WeiNew
asked in How Do I
Alternatives to Vonage for making phone calls

We used to call phone number by VonageVoiceCLIAPI what was retired recently.Any other solution?

10
W
3 hours ago
C
CDromBeginner
asked in Troubleshooting
How to transfer assignee information from Jira to Notion using Zapier

Hi team, i’ve tried many ways but i feel like i’m missing something. I want to zap new and updated jira tasks from our jira board to a notion database. As we have different persons assigned for each ticket i need the assignee to be transferred as well, but i just can’t make it work. Using static i can see everyone needed including the ID. But by using it i’ll have everyone assigned on the notion task - not the assigned person. Using dynamic i get the assignee name, email and account id. But none of that is working... What am i missing to get this to work? 

417
ken.a
4 hours ago
E
Elite VenturesNew
asked in How Do I
Hyperlink with office 365 HMTL not working

Hello, Could anyone help me with Office 365? I have lead going to Google spread sheet and then an automatic booking email is sent. I want to add the booking site as a hyperlink.  This is what I get.  Book Your Demo Now<https://tidycal.com/1w5e761/demo>🚀Thank You!

11
ken.a
4 hours ago
R
robartparkarNew
asked in How Do I
How do I Increase The Outlook Attachment Size Limit In Microsoft 365? in Zapier

How i can possible that to Increase Outlook Attachment Size Limit In Microsoft 365?

60
R
6 hours ago
Z
ZapNetBeginner
asked in Troubleshooting
Dehydrating a CSV (Files by Zapier) Not Working

Hi there, I have a fairly simple zap, an Email Parser is sent an email with an attached csv which comes through as a hydrated file (hydrate|||.eJwtT8...qrTE|||hydrate). A Files by Zapier step is used to extract the csv data from the attachment, and then the final step is to upload this data somewhere. When testing the steps via the Zapier GUI it works fine every time, the Files by Zapier step successfully takes the attachment as an input (hydrated file) and provides a csv data output. However when this runs automatically (when an email comes through), the output of the Files by Zapier step is just the hydrated file text again (hydrate|||.eJwtT8...qrTE|||hydrate). I can’t see why this works fine when I test the step, but doesn’t work when the step runs itself - it should be the same behaviour. Does anyone know why this might be happening or how to fix this? Or if there’s an easy alternate way to grab the data from a csv attachment? I also tried a Webhook > Get step (as per this guide

125
Troy Tessalone
11 hours ago
A
andrasNew
asked in Show & Tell
Using checksums to prevent Zap loops in Jira and Google Calendar

How to avoid a Zap loop works well with creations but not with updates. In my case, if I create a Jira ticket which gets propagated to Google Calendar as an event, I'd like to know I can ignore a trigger from Google Calendar since that update was issued by Zapier.This means that the question we're trying to answer is “Was this zap triggered by a user or by Zapier?”The easiest way to do this is by attaching a checksum to the update. Just like cryptographic signatures. Say we are propagating from Jira to Calendar:Date: 2025-01-02Description:Hello World!Concatenating those values and then attaching a checksum (e.g. crc32) you could propagate the Calendar event like this:Date: 2025-01-02Description:Hello World!CRC32=9C 12 95 FAIf Calendar sent back an update to Zapier, Zapier would parse the description field, extract the checksum and concatenate the date and the actual description. This way it would be able to see that the checksum hasn't changed, thus, this was a Zapier triggered update

114
Troy Tessalone
12 hours ago
R
RowanWoodworkBeginner
asked in Troubleshooting
Squarespace to Trello Not Creating New Cards

I have set up a Zap to create a card on Trello every time a form is submitted on Squarespace. Despite tests working and zap history showing “successful” runs, no cards are being created on Trello. Any advice is much appreciated.

257
Troy Tessalone
16 hours ago
A
aymanbBeginner
asked in Troubleshooting
Failed to find record in airtable

Keep getting this error over and over and I don’t know why. I have tried every fix I can think of

82
A
17 hours ago
nayana
nayanaBeginner
asked in Troubleshooting
What's causing this error?

We keep getting this error and I can’t for the life of me see why! It’s a new contact, I cant see anywhere else it’s been added, I need help ! Screenshots attached. It’s probably a simple thing to those who know.

206
nayana
17 hours ago
K
kbauer1030New
asked in Troubleshooting
Integrating ChatGPT and Constant Contact for personalized newsletters

How can I integrate Zapier with Constant Contact to automate personalized newsletter content using ChatGPT? I want ChatGPT to auto-curate sections like trivia, business tips, and quotes, and ensure that the final content is seamlessly added to the email template in Constant Contact. What steps should I follow to set this up efficiently?

30
K
18 hours ago
M
MooreBeginner
asked in How Do I
How to find search item data in Wix when connecting to Aweber using Zapier?

I’m trying to connect Wix website to Aweber using Zapier.  Everything was going fine. Until I was ask for “Seach item data” and put that in a field. How do I find this “Search item date.”? I’m using my test Wix website.

43
SamB
Community Manager
19 hours ago
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