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Unanswered questions

552 Topics
I
inmotionNew
asked in Troubleshooting
Zap stopped triggering from Quickbooks

Hello, I’ve been using Zapier to trigger when a new sales receipt is created in Quickbooks Online. In the last few days the triggers were delayed by sometimes up to 24 hours, and today and yesterday Zapier is not being triggered at all. When I try to troubleshoot and run Retest, it does indeed fetch the data from quickbooks, but it doesn’t seem to do it automatically any longer. Any help would be apricated, as a large portion of my business runs on this. Thank you.

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gbazick1Beginner
asked in Troubleshooting
Difficulty creating Zap that deletes an event from TeamUp Calendar when Outlook event is deleted

Hello, I’ve been unsuccessful creating a Zap that deletes an event from Teamup when the same event in outlook is deleted. I have successfully created a Zap that add a new event to Teamup when a new event is added to Outlook. So far I have searched community help, watched youtube videos, and even tried following Chat GPT suggestions to no avail. As best as I can tell I’m correctly matching ID fields yet the error messages indicate that Zapier cannot find the event whether deleted or not before the test. Any guidance is appreciated.

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shophoneyNew
asked in How Do I
How to upload PDF bills from Dropbox to QuickBooks Online using Zapier

Hello, I’m new to Zapier. I would like to create a ZAP that monitors my Dropbox folder Bill Attachements for new PDF documents. Then I would like to upload the PDF to the corresponding Bill in Quickbooks Online. So if I have a scanned invoice from a supplier I would like to upload the backup of the existing Bill in Quickbooks with the same file name as the PDF. IE Dropbox\Bill Attachements\Rogers 123.pdf = Quickbooks Online Bill Rogers 123

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StutiknowcloudaiNew
asked in How Do I
What are the steps to integrate my twitter and Instagram account with Salesforce Marketing cloud Account engagement (Pardot) using Zapier?

I need to add additional links and Integrate my client’s Social media accounts (twitter and instagram) to Pardot (Marketing cloud account engagement- MCAE) using Zapier, what is the best way of doing it, what are the steps I should follow?

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Autoscuola CrispiNew
asked in Troubleshooting
Trying to synch my wix bookings to google calendar

Hi everyone, I’ve recently made a booking page on my website and I usually use Google Calendar to keep all my activities tidy and in order so I tried to make a zap where:When client books a lesson → take name, last name, type of service, date & time start and date & time end → import to my google calendar. The test shows up perfectly on my google calendar of course but Today I’ve been receiving bookings and these don’t show up. Did anyone have my same problem? Is there a way to fix it? The steps I mentioned before are the only ones present in the zap, maybe I am missing a step?

51
Troy Tessalone
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pauline_New
asked in How Do I
Need help configuring a Zap with Systeme.io and Digistore24

Dear community, I want to make the Zap that, when a certain product is bought in digistore24, a new contact is added in systeme.io and a special tag in systeme.io is added. I found the form where I can chose the tag - but I can not find the possibility to say that for a special product, a special tag is added.I need: Product 1 bought → Tag 1 Product 2 bought → Tag 2 Could you please help me how to do it? Thank you so much. Pauline

51
Troy Tessalone
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dantoriiNew
asked in Troubleshooting
Broken GET /User SCIM endpoint

I'm using the SCIM v2 API, specifically the GET /Users endpoint. I have 27 users in my organization, but totalResults is showing 33. Is this a known issue? My entire automation is stuck because of it.

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JoeMooreBeginner
asked in Troubleshooting
Quickbooks Online - New Payment Trigger Unreliable

Similar to what I am seeing reported elsewhere in this forum specifically @Printerpart... I have a Zap with a Quickbooks “New Payment” Trigger that is not working reliably. I noticed this yesterday, April 2nd. I attempted to turn the zap off and turn back on. This didn’t seem to work, so I recreated the flow in a new zap. This newly created zap is also experiencing the same issues. Sometimes the Zap will trigger instantly, other times it will take multiple hours to trigger, other times it won’t trigger at all.There are never any errored Zaps, it either works or it doesn’t show up in the Zap history at all. I have spent a ton of time troubleshooting this and I am at my wits end. The Trigger is supposed to always be an Instant Trigger, so it seems like the quickbooks API is simply not sending some of the New Payment Events. This is part of a service fulfillment workflow so it’s pretty important for this Zap to work reliably. Please advise on what can be done to mitigate.

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JavierTech
JavierTechBeginner
asked in How Do I
Integration of Formidable Form with Gravity Forms errors

Hello, I am currently receiving many errors with Gravity Forms, and I would like to try Formidable Form, but I see that there is no integration with this plugin... Would it be possible to add it to the list of tools?

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Troy Tessalone
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pluNew
asked in General Discussion
Make is officially decommissioning X (formerly Twitter) app. Will it still be supported by Zapier?

Make (Integromat) sent out this e-mail today: “Starting today, April 3, 2025, we are removing the X (formerly Twitter) app integration from our offering due to X’s API policy requirements and pricing that prevent us from providing a reasonable integration to our customers. Here are a few critical dates to note:” I am in the process for looking for a new service that can post to X automatically. My question is will Zapier run into this same API issue that Make did?

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Troy Tessalone
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Ariman4114New
asked in Code & Webhooks
Help with webhook error 400 post

I am trying to send a custom webhook post. and testing it via postman i get the error 400 no credentials in base id. now im using airtable and everytime data is updated or created in airtable ide like it to post this data to supabse my data base. the post is as follows: https://my-project.supabase.co/functions/v1/airtable-webhook/ Headers: Content-Type: application/jsonAuthorization: Bearer supabse anon key then the body is { "baseId": "appexample", "tableId": "123example", "recordId": "rec123456", "action": "update" }

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IdaDKNew
asked in How Do I
How do I create a new folder in SharePoint if it doesn't exist?

Hi all I hope someone can help me, and thank you for your time :) We have just changed from Google Drive to SharePoint at my work, so I’m updating our zaps. With Google Drive it was possible to choose the event “Find a Folder”, and in the configuration we had the option “Create Google Drive Folder if it doesn’t exist yet?”. In SharePoint this isn’t possible so far I know. Is there a way to check if the folder exist and if it doesn’t exist then create it? So the flow is: ... create folder (if it doesn’t exist) → Find file → upload a file ps. the event “Find folder” is not possible in SharePoint :( Thank you

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Troy Tessalone
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Leo TrottierBeginner
asked in How Do I
How do I get my account task usage in a Zap?

I am interested in creating a zap that can fetch my Zapier monthly task usage by zap and then create Harvest invoices based on this information. Is there an available action or platform API endpoint that I can use to retrieve the task usage information?

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Troy Tessalone
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Newly Automated 2025New
asked in Troubleshooting
Leadconnector issue for Gohighlevel

Leadconnector showing wrong subaccount - how do I get lead connector to show the correct sub accounts? Its showing the wrong ones? Is there a way to reset when it connects? Simple Automation - Lead connector to Slack - Im trying to get new leads from when a pipeline changed to be shown to my team in slack. But the lead connector is only showing one sub account. And not all of the other existing sub accounts.

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Troy Tessalone
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Jess TNew
asked in How Do I
How to sync contact information from Total Synergy to SharePoint list

How do I move contact information from Total Synergy into a list in SharePoint. I want the zap to be able to both update the SharePoint list when there is a new contact added or update the list when an existing contact has been updated. thank you.

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SamB
Community Manager
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R2u0d5yNew
asked in How Do I
Improving your post title for clarity and relevance

Can someone change the title from to “Mollie chargeback then email address to Brevo” Hi, How can I: When a chargeback in Mollie is done, I would like the email address to be added to a list in Brevo. The issue is I don’t see a mail address in the Mollie API. Anyone a solution? Best regards, Rudy

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leahwagnerBeginner
asked in How Do I
Issue with Mapping Givebutter Campaign Fields to Kajabi via Zapier

Hi Zapier Community, I'm currently working on a Zap to connect Givebutter contacts to Kajabi contacts. However, I'm facing an issue with field selection for the submission form in Kajabi from Givebutter. Specifically, the new Givebutter campaign doesn't seem to include key information like the name and email of the donor, which are essential for creating contacts in Kajabi via Zapier. Has anyone encountered a similar issue or found a workaround to ensure these fields are properly mapped? Any guidance or suggestions would be greatly appreciated! Thanks in advance for your help! https://sharing.clickup.com/clip/p/t18049145/f29a2386-5e05-4cf1-80b3-7bc981df9db8/screen-recording-2025-03-21-20%3A31.webm

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Troy Tessalone
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GimbillsNew
asked in How Do I
How to automate tasks for your Shopify store

How to automate and assign tasks for shopify store. Anyone has tried?

62
SamB
Community Manager
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joannaleimanibo
asked in How Do I
Linking Zoom to monday.com for scheduling interviews

Hi, How do I link Zoom and monday.com through Zapier? I wanted to create a zoom link that will be sent to a candidate whenever we schedule them for a Zoom Interview through monday.com. Appreciate your assistance on this!

62
SamB
Community Manager
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Lissa-BerlinNew
asked in Troubleshooting
Failed to create a subscriber in Mailchimp Required field "Subscriber Email" (email) is missing.

Hi, I have a problem with this error message: Failed to create a subscriber in Mailchimp I chose the Manychat app, trigger event: new subscirber and my Account. Test ok. Next step: Mailchimp app, Add/Update new subscriber, and my account again. My audience, Subscriber Email: user Email, I left New email open, Status: subscribed. double opt: trueupdate existing: yes I didn't fill in anything else. I see this message: Send Subscriber to MailchimpTo test Mailchimp, we need to create a new subscriber. This is what will be created -> Test Result: Failed to create a subscriber in MailchimpRequired field "Subscriber Email" (email) is missing. What can I do? ThanksLissa

133
SamB
Community Manager
C
cleosyarnshopBeginner
asked in How Do I
Find Multiple Notion Database Items Based on Date Range

Hello! I am trying to set up a Zap that triggers once a day and finds all Notion database items that have a date property up to 3 days after it triggers. I have a class schedule in Notion and want to set up an automated email that sends to us when a class doesn’t have enough sign ups to run 3 days before it happens. We have up to 10 events per week, so some are on the same day. I can’t figure out how to find multiple database items in Notion without it checking every single item once a day (that would cost way too many Zaps). I’m still relatively new to Zapier, all advice is welcome! Thanks

212
SamB
Community Manager
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ChrisTNew
asked in Troubleshooting
Getting Jira comments - issue with line break

Hi,I wanted to grab Jira Service Management last comment text. I have already created Zap that: Takes the Jira Issue comments list - im using Comments Body Content (all comments separated by commas) Loops the list - Im looping the list with a comma separation Filter the last looped comment - Im using Only continue if: Loop Iteration is Last, Boolean is true) AND... it works a-ok when the Jira comment do not have break lines (made with enter). When there is break point in jira comment I receive only the part of text after the brak line. So for example when creating Jira comment like this example: “This is my comment first line.This is my coment second line. And this is rest” I do not receive the ““This is my comment first line.” part as a outcome. only the second line is there. Any ideas what can be the issue and how to get the full comment? :)

52
SamB
Community Manager
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londonhdlNew
asked in Troubleshooting
Zaps not triggering for New record in Zapier Table

All my Zaps have stopped triggering from Zapier Table events? They worked up until earlier today. I even tried to create a new username, and set up a simple test workflow Zap 1 = New inbound email > Create record in Zapier Table Zap 2 = New record in Zapier Table > create outbound email This doesnt work But it does work if I switch Zapier Table for AirTable Any ideas? Is this affecting others? thanks

224
SamB
Community Manager
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smendozaNew
asked in Troubleshooting
How do I remove the tab title when I export a google doc as a pdf?

I have a zap that creates a google doc from a template, and I select pdf as the export option in one step. In the next step I use zapier’s email tool to email the pdf document. The issue is that the exported pdf always includes the title of the tab as an extra first page. This is a problem, as the automatically emailed pdf is intended to be a 1-pager.

246
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ZapProjectsNew
asked in Troubleshooting
Quickbooks Online Multiple Line Invoice Product / Service Mapping from Cognito Forms

We use an insertion order in Cognito Forms to trigger a Quickbooks Online Invoice. We’ve been able to pass the multiple line item details to QBO with the proper description and amounts, however we are unable to map the corresponding Product / Service to the invoice line items and all line items are defaulting to “Service”. We’ve stored the QBO product ids as a value in the form and are passing them to the QBO step using Formatter, however we are receiving an error on QBO invoice creation because the Zap is not reading the values as an array, but instead is removing the comas and combining the values into a single string. Here is the input to formatter. Here is the output from formatter. Here is the input to the line item details in QBO. Here is the QBO output and error message on invoice creation. As you can see above, we are passing csv and the error message looks like it is removing the commas and converting the array of QBO product ids into a single numeric string which is not a val

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