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Unanswered questions

7653 Topics

cmbr-chris
cmbr-chrisNew
asked in Troubleshooting

Jira Software Cloud error: Unable to create an issue.

We have a zapier process setup to create an issue in JIRA when a checkbox is selected in a google sheet, however I’m having an issue with setting a custom field in JIRA when creating the issue.  The custom field is a select list field type which shows a picklist to the user in JIRA when creating an issue. I’ve located the ID’s and values used in the custom field and mapped these into my google sheet to be picked up however I’m still getting error messages that I’m not submitting the correct value.  If you can see in my error message the value picked up from sheets matches exactly to an available option from the list of allowed values, yet the zap still won’t move past this step. I’ve already validated that my user credentials have access to create issues via JIRA/Zapier integration. Any ideas would be helpful! Thanks!

3
ken.a
21 minutes ago
troop
troopNew
asked in Troubleshooting

Unable to find HubSpot token

Hi all!Any idea on how to find a HubSpot token if Zapier doesnt retreive any result when searching for it? Zap trigger: Contact recently created or updatedAction: Create a PandaDoc document

1
ken.a
55 minutes ago
Tomorrow
TomorrowBeginner
asked in How Do I

How to 'push' Slack messages with a link to each message?

Hi there, I manage a non-profit community and we have a free Zapier account. I like to create a weekly round up of the posts in Slack (easier to catch up for those not visiting every day) so I set up a Slack to Google Doc push, so all posts I want to share are in one place and I can copy-paste them into Slack and include a link to that post.  The only thing I haven't figured out is how to include a permalink to the each message in the push because I'm currently copy/pasting them individually and it's time-consuming. At the moment when I click Push to Zapier, I get the following show up in Docs @Member posted "Can anyone recommend a good graphic designer for children's charity?" in #asks And I'd like something along the lines of  @Member posted "Can anyone recommend a good graphic designer for children's charity?" in #asks Or @Member posted "Can anyone recommend a good graphic designer for children's charity?" in #asksLink: www.slackpermalinktomessage.com Thank you!

5
ken.a
1 hour ago
BevBar
BevBarBeginner
asked in How Do I

Update database item between Tally and Notion

I’m trying to use Zapier to feed a from from Tally into a Notion database. I’d like for it to update existing database records, and preferably, I’d like for it to update by field, so that if someone leaves a field blank, it will keep it the same as it was in the previous submission. Is that possible at all?For example we are asking people to say what Vacation dates they have coming up, and we know people will get tired of typing the same info every week for a month or two.

9
BevBar
1 hour ago
August_ozzy
August_ozzyBeginner
asked in Troubleshooting

Failed to create an HTTP request in InstagramDomain did not match the expected domain filter graph.instagram.com.”

I scheduled content in my Airtable account and linked it to my Instagram account using Zapier. the connection seems to be successful but nothing gets posted. When i click the ‘TEST ACTION’ button at the end of the trigger setup in Zapier, i get an error message reading “Failed to create a http request in InstagramDomain did not match expected domain filter `graph.instagram.com`.”Not sure what i’m missing here, or what to do exactly. any help? 

6
ken.a
2 hours ago
MrGreenPro94
MrGreenPro94Beginner
asked in Troubleshooting

Troubleshooting: No Preview When Sharing YouTube Playlist Video to Discord Channel

Hello Zapier CommunityI have a problem with my Zap. Why it share the links with out a preview in the discord?Can i resolve this some how. because it s better for my community to watch the new video in the channel.thank for help 

3
ken.a
2 hours ago
recetteitalienne
recetteitalienneBeginner
asked in Troubleshooting

WordPress: Can't find the right post type

Hi, I have a WordPress blog using Neptune - Theme for Food Recipe Bloggers & Chefs (https://themeforest.net/item/neptune-theme-for-food-recipe-bloggers-chefs/12915290) and I would like to automatically post on my Facebook page a post each time I publish on my blog a new recipe. I have already managed to connect my WordPress blog to Zapier. I am building my zap but in the 1st section New Post on WordPress, I can’t find the right post type that matches my recipe page.  

5
ken.a
2 hours ago
A
AmandaAdamaBeginner
asked in How Do I

How do I update an airtable record based on the content from another table?

So ... I have an airtable Table Vendor, and Table Transactions... the Name field in the Transactions table sometimes contains the same text as in the Vendor field (which is called 'Who' [i know ... awful field name]), but not always, so I want to search for the text in the Transations:Name to find a the name of the vendor in the Vendors:Who field.I'm trying to find a way to search the Vendors so that it'll populate the LookUp field or linked Field automatically.I made a view that has all the empty vendors fields.. and I am starting an automation that triggers when it's entered this view, then I wanted to search the vendors list for the text that is in the Name field ... but ... i can't do that ... it'll only find the entire line, cause it's taken from a bank statement, and you know how weird those are.For instance if the Transaction name would be "RECURRING PYMNT 6MAR2023AIRTABLE.COM/BILL CA 716.76X1.397259891" I want to search and find Airtable, but ... it's not letting me do that obv

3
ken.a
3 hours ago
LaurentDB
LaurentDBNew
asked in Troubleshooting

Why the "testing" Zap doesn't appear in Zapier Chrome Extension when testing my new push trigger?

Please help me to understand.I would like to create a new zap with a New Push in Zapier Chrome extension. My Zapier extension is installed. When I am ready to test my trigger, I open a LinkedIn page, click on the Zapier Chrome Extension but the “testing Zap” is not visible… Without testing my new Trigger, I can’t set up my Zap correctly. Thanks for your help !

2
LaurentDB
3 hours ago
V
Volz Method Piano LessonsBeginner
asked in How Do I

How do I move data from one form on a page to another form on a different page in Interfaces?

I know how to create a custom url so that the first page they come to (not a user, just a customer) will have any fields I want prefilled. I use this to put the hubspot ID for the person in a hidden field so I can track their responses through hubspot CRM. When they submit that form on that page that I sent them too through the custom link, all is well because I know their hubspot ID. However, if I have them sent to another page to fill out a different form, I want the hubspot ID to follow in another hidden field so I can further track who’s making this response. Is there any way to do this? Or is there some other workaround I’m not seeing? I understand you can display the table, but I don’t want to display the table to the customer, just move their hubspot ID from one page to another to keep track of their response. Is there anyway to do what I need?

3
ken.a
3 hours ago
Lashtar
LashtarBeginner
asked in How Do I

Can I send a Slack alert when Chargebee subscription MRR changes (new or upgraded) without including every payment?

Hi CommunityI’m trying to get alerts on slack whenever an amount (MRR) of a subscription in chargebee changes. Meaning new MRR or an upgrade of a subscription, but not every payment.I tried using the “subscription details updates” but seems like it’s more than just changes in the $.How can I configure it just for new MRR as I mentioned on the first paragraph?Thanks!

3
ken.a
3 hours ago
Supriya
SupriyaNew
asked in How Do I

BambooHR & LRN Integration

Hello, We need to integrate BambooHR with LRN. Can Zapier help with this integration. If yes, can you please share the information.  Thank you in advance. 

1
ken.a
4 hours ago
Lorne
LorneNew
asked in Troubleshooting

in testing zap_meta_human_now uses UTC but when running it uses the system timezone

This has been driving me a bit batty In editor testing I get the correct result when I use UTC from zap_meta_human_now but when actually running it use the system timezone I’ll probably just change to {{zap_meta_utc_iso}} to force a standard - just fairly frustrated at this point because test an published functionality isn’t the same Similar complaint/comment to this thread  

2
Lorne
6 hours ago
Ayd
AydNew
asked in Troubleshooting

Problem new VideoAsk answers

Since 21:32 Zapier no longer detects new VideoAsk responses. I've tried everything, recreating the automation, unlinking and relinking VideoAsk, running the test (and it detects it by inserting the test records).  

1
nicksimard
Community Manager
6 hours ago
Grant Robbins
Grant RobbinsNew
asked in Troubleshooting

Exact Match in Jira Search

Using the “Find Issue in Jira Software Cloud” action, I need to be able to find an EXACT match in Jira. I’m running into the issue where any “Summary” in Jira with hyphens, slashes, etc are not being picked up and I believe it’s caused by Jira’s fuzzy search. How can I ensure it selects the EXACT match that I’m looking for? 

2
Grant Robbins
7 hours ago
ThePf
ThePfBeginner
asked in Troubleshooting

Difficulty pulling form fields from Wix Automations.

Hello !  I have some issues with a zap. When I look for the form fields, the fiel message don’t appear. I’ve tried to read the 2 or 3 thread about the same issue but the solutions didn’t work… I tried to “reload” the fields after a test but nope. A field with a name “Message contact 2) appear but don’t work :/ Thanks for your time !

10
nicksimard
Community Manager
7 hours ago
tomerj
tomerjNew
asked in Troubleshooting

Monday.com won't shows board members

I made integration between google sheets and Monday.each time new row in sheets created it will create A  item in Monday.the only problem is that when I want it to automatically assign a member only 1 member shows up.   I have 5 members on my board and only this one shows up.If I don’t choose it, the item is automatically assign to me. How do I make the other members appear on  “Person”? 

3
nicksimard
Community Manager
7 hours ago
McMornan
McMornanNew
asked in How Do I

How do I use web browsing feature of ChatGPT?

Hi there,new to zapier, but so far I really like it. incredibly powerful and easy to use ! The only thing I am missing are connectors to mainstream home automation platforms like openhab … but I disgress. I want to create an alternative to google news for myself. For that I want to query chatgpt once a day with a specific topic e.g. “show me the latest developments in the war in Ukraine in the last 24 hours”. So far the schedule from zapier works and the query to chatgpt and also the passing on of the result to gmail. However to my dismay my chatgpt 3.5 turbo query does not seem to use the web browsing feature.I am a chatgpt plus user and have eabled the browsing feature in chatgpt 3.5 (at least in the web version - no clue if it propagates to general usage ...) So I either get very old news from 2021 or no answer at all. Any idea how I can change the request so that the web browsing feature is enabled ? thanks! update: it seems the checkbox “use web browsing” only applies to chatgpt 4

1
nicksimard
Community Manager
9 hours ago
ScottAAA
ScottAAANew
asked in How Do I

Append Document but Do Not Strip Out Formatting

I am sending prompts to openai and gathering information and then dropping it into a word document. The first ‘drop’ created the doc and the formatting is clean. The second ‘drop’ after ai i prompted to generate the content uses ‘append text to document’ and all of its formatting is stripped out. Any idea how to keep the formatting? It turns it into one large paragraph of text. 

1
shahidul
11 hours ago
Gembo
GemboNew
asked in How Do I

Greenhouse-Hubspot

Hey Everyone,I am trying to link our Hubspot Form with Greenhouse using Zapier in a way that when a new form is submitted, a prospect is created using “Zapier Webhooks”. Unfortunately, I am running into 400 error in 2 cases I tried:Submit a new “resume” to an existing application, where I created a Public URL through Zapier from Hubspot, which is then used in the webhook as a source of the file/attachement. Error 400 appears. Submit a new candidate without the attachement, using Webhooks again. This time, I am getting 401 for incorrect JSON request.In both cases, I am using Greenhouse API documentation to fill out the zap - https://developers.greenhouse.io/harvest.html#post-add-attachment-to-application Can you help me figure out what I am doing wrong? 

1
shahidul
11 hours ago
sahm
sahmNew
asked in Troubleshooting

Facebook messenger: Auto follow up rule after not receiving reply to first auto reply

I have an auto reply set up so that new contacts to mymessenger feed are welcomed and asked a question. I want to set up a function to follow up with each customer IF they DO NOT reply within a certain time period. I have tried and failed to achieve this. Please help?

1
shahidul
11 hours ago
bstieve
bstieveNew
asked in Troubleshooting

ChatGPT is cutting off responses in it's outputs.

I have a gpt 4.0 api key, and it’s still cutting off my outputs character limit.Example (generating a game preview): “Aliens, abandoned high-rises, and a fight for survival – welcome to The Highrise!"Introducing The Highrise, a thrilling first-person survival game that will have you on the edge of your seat. Set in a once-familiar high-rise building, now abandoned and overtaken by terrifying alien monsters, your mission is to gather resources, craft weapons and tools, and ultimately send a rescue signal to escape this nightmare.The Highrise offers an immersive experience with its eerily realistic setting. Inspired by actual skyscrapers, each floor and facility in the game feels authentic and true-to-life. As you explore the abandoned shopping malls, offices, and residences, you'll be haunted by the chilling emptiness and the lurking danger that lies around every corner.But be warned: the alien monsters, known as sniffers, have an exceptional sense of hearing and smell. Any careless noi

2
REXZ Automations
11 hours ago
acozzrei
acozzreiNew
asked in How Do I

ChatGPT responding to Launch Control messages

Hey all, I’m looking to Zap ChatGPT and Launch Control and have GPT respond to text messages as soon as they come in. Has anything successfully integrated this already?

1
shahidul
11 hours ago
TheWellnessCenter
TheWellnessCenterBeginner
asked in How Do I

Can I tag transactions from specific clients in Square to the same client in Keap?

Hey Zap community! I need your help. I use Square for all my appointments, charges, services etc…  Whenever we charge someone, we attach that person specifically to the transaction to keep records.  We also have every one of our clients imported to Keap as well.   When someone completes a transaction in square, is it possible to tag that transaction in Keap?

17
TheWellnessCenter
11 hours ago
PaulyP
PaulyPNew
asked in How Do I

The chat GPT conversation app does not allow you to set the max token length

The chat GPT conversation app does not allow you to set the max token length. By default, I believe its set to 256 when you go into playground. Has anyone found a fix for this? Or know the default its set to in zapier? 

7
REXZ Automations
11 hours ago
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