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I built a Zap to send emails via Gmail when one status column in my Monday subitem is changed to a specific status. I tested the connections and the whole zap, and it worked great. I then clicked publish and got a confirmation that it was published. However, when I reloaded the page, the zap was turned off. I tried turning it on again in the Zaps page and encountered the same. It turned on, but when I reloaded the page, the zap was turned off.

 

I've tried deleting connections and reconnecting the apps, but it didn't work.

 

For reference, here are the apps I’m using and the configurations for each:

 

  1. Trigger: monday.com - Specific Column Value Changed in Board
  2. Delay For 5 Minutes
  3. Filter conditions - only continue if status column text exactly matches Yes
  4. monday.com - Get Items by Column Value
  5. Format Text (uppercase)
  6. Run Javascript (I will paste the code I used under this post)
  7. Gmail - Send Email

Again, when I was testing this worked great. I  also don’t see any error anywhere.

 

Here’s the code I used:

 

let neededNotReceivedColumns = [];

for (let column in inputData) {

  if (inputData[column] === "Needed/Not Received") {

    neededNotReceivedColumns.push(column);

  }

}

if (neededNotReceivedColumns.length > 0) {

  const summary = `The following documents are missing: ${neededNotReceivedColumns.join(', ')}`;

  return { summary };

} else {

  return { summary: "No columns have the 'Needed/Not Received' status." };

}

 

To add more context:

I have a Monday board where I manage client projects. The board has several status columns in the suitem level for the documents I need for these projects (one document = one status column). If I need that specific document, I change the status to “Needed/Not Received”. There’s another column for “Missing Docs?”. I set up the zap so that when “Missing Docs?” is changed to Yes, it sends me an email containing the documents that have “Needed/Not Received” as status.

 

Could anyone please help me? I’ve tried everything.

 

Hi ​@aanthony 

You need a Zapier paid plan to turn the Zap ON.

Check your Zap app connections: https://zapier.com/app/connections


Hi ​@Troy Tessalone, thank you for your comment. I should’ve mentioned I AM on a paid plan. And like I said, my connections are fine. I reconnected all of them as I tried to troubleshoot.

 

Again, thank you!


@aanthony 

Make sure you tested each Zap step.

If you still have the issue, post these screenshots:

  • how your Zap steps are outlined
  • how your Zap left rail appears with any warnings

@aanthony 

Make sure you tested each Zap step.

If you still have the issue, post these screenshots:

  • how your Zap steps are outlined
  • how your Zap left rail appears with any warnings

Hi ​@Troy Tessalone, I already tested each step of the zap dozens of times and each test was successful. Like I said there are no errors or warnings AT ALL. Here’s a screenshot of the zap:

 

 


@aanthony 

One option to try is to duplicate the Zap.

Can you post a screenshot of the entire Zap Editor screen so we can see more than just the Zap step?