Hey all, I’m trying to set up a zap that triggers when I receive an email to my work email, @example.com. I manage my work emails through Gmail (so my Gmail has access to my @example.com), but the Gmail Zap trigger of ‘when you receive an email’ doesn’t seem to trigger for my @example address, only for my @gmail address.
How do I trigger a zap when I get an email at my @example address, not my @gmail address?
Hi
I suggest connecting your work email (@example.com) in Gmail app when creating the Zap.
Hey Brem, thanks for the answer. Could you clarify a little?
My work email IS connected in Gmail, see screenshot. Do I need to connect it differently, perhaps?
Hi
Yes, you need to connect it differently with the Gmail app in the Zap.
Make sure you’re using your work email (@example.com) when connecting your Gmail app in Zapier.
That makes sense. How do I go about doing that? I tried to connect differently with the Gmail app in the Zap a couple of times, clicking on ‘change’ under ‘account’, then ‘connect a new account’, and then signing in with my @example.com email.
But in the end, it always appears as just my @gmail.com again.
Hi
Log in to your designated Zapier account and then change your account in Gmail into the work email. After that, go to My Apps > Gmail > Add Connection.
This should connect your work email to the Gmail app in Zapier.
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