About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Zap sends contacts to two lists in GetResponse while it should to one

jd8

Hey, I have a zap that sends users to a list in GetResponse once they make a payment.

 

Actually, two different zaps (GR 6MO and GR 12MO), that are supposed to send users to two different lists:

CopyThinking Community + Copy Matrix Course (12MO)

CopyThinking Community + Copy Matrix Course (6MO)

 

But for some reason, the 6MO one sends users to both the 6MO list and the 12MO one. Where is the error? Zaps below

I’m a beginner, would appreciate your help here. Thank you!

 

icon

Best answer by Brem 5 April 2023, 23:17

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @jd8 

Good question.

Please provide full screenshots with how ALL of your Zap steps are configured.

It’s likely the Filter in step 2 is not configured correctly.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
jd8

Hey Troy, thank you so much for trying to help!

 

I have 3 zaps all together. The third one is called ‘Skool’. Skool is the platform at which I have the community to which people are invited after making a purchase.

 

Please see full screenshots of all the steps for all the 3 zaps. Would be amazing if you managed to make sense of it.

 

GR 6MO

 

GR 12MO

 

Skool

 

Troy Tessalone
Userlevel 7
Badge +14

@jd8 

Notice how the 2 Filters are configured differently.

 

The way this Filter conditions are configure it will always evaluate to TRUE and pass the Filter step since the left side is being compared to itself on the right side.

 

 

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Brem
Userlevel 4
Badge +6

Hi @jd8 

I checked your screenshots and found out that the field used in step 2 (right side) of the GR 12MO Zap was a dynamic field which caused it to send to be sent to both lists.

95ae7ddb528d1a5180762c7e22689e02.pngPlease use a static field in the step 2 (right side) of that Zap. Simply type: The CopyThinking Community + The Copy Matrix Course (12 Months Access).

jd8

Omg yes! You guys are amazing! @Brem @Troy Tessalone

Thank you so much!

Brem
Userlevel 4
Badge +6

Hi @jd8 

You’re welcome!

Terms & Conditions