How do I update lead status in SalesRabbit and FollowUpBoss when it is updated in both platforms?

Hi @AnthonyRigsby 

I just need to clarify, which one will be the trigger app? Is it the Follow Up Boss or SalesRabbit?

Great question. I guess before I just used Zapier to update google sheets so the “trigger” in that scenario would’ve been a contact group change. 

In this case, I am looking to have Sales Rabbit communicate directly with Follow Up Boss. So does the trigger really matter in this scenario? I am using Sales Rabbit as a canvassing tool and using Follow Up Boss as a telemarketing/client nourishment tool.

Hi @AnthonyRigsby 

Yes, the trigger step matters because trigger and action steps are required so you can build a Zap.

Here’s a workflow you can try:

1. Trigger - New/Updated Lead (SalesRabbit)
2. Action - Create or Update Contact Without Triggering Action Plans (Follow Up Boss)

*You may change the action step according to the workflow you want to achieve. This is just a suggestion.

You may see these helpful links from SalesRabbit and Follow Up Boss:

https://zapier.com/apps/salesrabbit/integrations

https://zapier.com/apps/follow-up-boss/integrations

To set up the specific trigger and action in Zapier, you will need to refer to the documentation for Salesrabbit and FollowUpBoss, as well as the Zapier integration guides for those programs. These resources should provide you with the necessary information and steps to configure the integration successfully.