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25122 Topics

S
Susan Holt ArtistBeginner
asked in Troubleshooting

Zapier Not Moving Ad Leads from FB to Mailchimp

Hi there, I’m new to the group and am not super technical. I generally work with paint all day, not tech. I’m having trouble getting my leads from my FB ad to auto-populate into Mailchimp through Zapier. This is starting the third week of troubleshooting. I have a paid account. I have no warnings on the Zap, and the test trigger goes to my Mailchimp account.The Zap is toggled On. I've toggled it off and on again. I’ve gotten out of Zapier and logged back in. My ads coach has helped me se this up, and I’m the only one of her clients who is having this issue. She is well versed in setting up Zaps. We have rebuilt the Zap 3 times. I have read all of the troubleshooting steps, and gone back through my Zap, nothing seems to be out of place, incorrect, or turned off.  I saw there was a glitch not that long ago on Zapier’s end, but that it has been fixed before I signed up. I have the correct FB account, and ad linked to Zapier. We’re really at a loss here. I’d appreciate help getting this fi

4
S
1 year ago
C
cutmethodteamNew
asked in Troubleshooting

Calendly to Close CRM

Hi Community, I’m having trouble integrating data from a “new invitee” event in Calendly to the Close CRM. I’m doing the following with no success.New Invitee in Calendly triggers “create a new contact”. The zap is pulling the data I need into Close but its creating a duplicate contact every-time the Calendly invitee re-schedules or books a new event, ie books call one and then books call 2, a duplicate contact is created.Instead, I selected “search for an existing contact, or create one in Close CRM”. The problem when selecting this option is that is does not pull the email and phone number from the Calendly invite into the contacts section and it requires a SOURCE ID from the CLOSE CRM.I’ve tried the above tiggers with a “lead” instead of a “contact” with no avail. When I attempt to do a further setup it asked for the Close CRM Source ID for the Lead, which is problematic because then the rule that is set up pulls data from all new Calendly events to the one/specific Contact or Lead

2
nicksimard
1 year ago
B
Brendon Robot SocialNew
asked in Troubleshooting

Clickup fields missing from Zapier

I have a Wufoo form I want to pipe into ClickUp - each entry as a new task. Problem is one of the key fields (Phone) does not show as a field when Zapier connects to ClickUp. All the commentary here pertains to ClickUp custom fields not being available to Zapier but that has been resolved and I get a whole section of custom fields to choose from but Phone is missing. Anyone encountered this?

1
Danvers
1 year ago
wbayer1800
wbayer1800Beginner
asked in How Do I

Creating Jira Cloud Epic from SF Opportunity updated field. How to send record field info from SF to Jiras epic fields

I am trying to create a zap that creates a jira epic from a SF opportunity via a custom field being updated. My goal is that once this field is updated to “Yes” in SF, the zap will create a jira epic that houses some of the SF Opportunity fields into custom fields. For example, Opportunity Name > SummaryOpportunity URL > Salesforce Opportunity (CF in Jira)Account > Salesforce Customer (CF in Jira) Can this be achieved all within 1 zap or a second zap will need to be created?  Any help would be greatly appreciated!

4
shalgrim
1 year ago
W
warrior504thNew
asked in How Do I

How do I identify the line that should be updated and locate an attachment in Monday.com when a Jira ticket is updated?

Hello,I need to be able to trigger automation when an attachment is added in Jira, to upload that attachment to a specific column in Monday, to a specific row that is associated with the Jira issue. For example:Line A in Monday.com is created, triggering creation of Ticket B in Jira (already figured out) When a file is attached to Ticket B, copy that attachment back to the correct column in Monday Line A (problem)The issue I seem to run into is twofold:Identifying the line that should be updated when a Jira ticket is updated Locating an attachment in the attachments field in Jira in order to complete the transferThanks all!

3
christina.d
1 year ago
G
Gene FNew
asked in Troubleshooting

Teamhood error when authenticating: Only absolute URLs are supported

I’m getting this eror trying to connect to Teamhood and authenticating. Please help  Gene

2
christina.d
1 year ago
I
Iris SerraBeginner
asked in Troubleshooting

Intercom & Typeform integration - create lead - not working - lead not found

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.Hello, I am trying to set up an integration for when someone fills in a form on typeform, to create a new lead on Intercom, and then this to be tagged under a specific tag. However this is not working. The lead is not created on Intercom but when I check the history of the zap it says it’s working. Could someone tell me if i’m doing something wrong? Here are some screenshots: 

13
jesse
1 year ago
yuriitelishchak
yuriitelishchakBeginner
asked in How Do I

How do I download time entry reports from Redmine?

Hi, I need to download the time entries report from Redmine. Can I do it using Zapier? F.e setting any trigger in some app (f.e. new Spreadsheet created), call the action to download the CSV file with entered time from Redmine.I’ve connected my Redmine account to Zapier, but there’s no available triggers or actions for downloading the file. Could it be customized somehow? 

5
Troy Tessalone
1 year ago
Q
qwexecotlesNew
asked in How Do I

BookingKoala new bookings trigger a new job in Jobber?

I am trying to see if it is possible to have new bookings created in bookingkoala to be sent to jobber and created as a new job. Thus this should sync the calendars together

4
christina.d
1 year ago
L
leemich8815New
asked in How Do I

How to shorten attachment hyperlinks on Slack

When I Zap from Gmail to Slack, the attachment comes in a large hyperlink. Is there any way to actually attach the file so my team can access it quicker? Or, can the hyperlink be shortened at the very least? 

1
jesse
1 year ago
A
Anthony.RupertoNew
asked in Troubleshooting

Custom Fields in Interact Quiz not showing up in Zapier

Hello, I edited one of my lead collections on an Interact Quiz site to collect a custom field, but it is not showing up as an option to select as a data field in Zapier. Currently, when a lead comes in from Interact, I send an email to a parser with Name, phone number and email. I’d like to add that custom field’s entry as well, but the option isn’t there to add it to the body of the email that goes out. Any ideas?

1
jesse
1 year ago
MCC
MCCBeginner
asked in How Do I

How can I increase may Path limits to 6?

I’m working on building out a ZAP that collects data from a Facebook form, and passes the information off to our CRM.The Facebook form provides the user with 6 options to pick from, and I’d like to process the data collected from this form with 6 paths.ExampleIf option 1 is selected, do XIf option 2 is selected, do YIf option 3 is selected, do Zetc…I seem to be able to complete this action using the “PATH” function of Zapier, but I’m finding that I’m limited to 5 Paths only.I want to preform a specific action, based on which option was selected, and I need 6 unique outlets.What are my options to work around this limitation.

3
Danvers
1 year ago
R
rkanterBeginner
asked in Troubleshooting

Zoho Campaign error: Error from halted execution, mandatory fields cannot be left blank

When using the Create Campaign action for Zoho Campaigns, this error is always raised: Failed to create a campaign in Zoho CampaignsError from halted execution: Mandatory fields cannot be left blankI have checked time and again that all fields are populated, both required and optionals, and have tried populating them using hardcoded data and dynamic data from previous steps, none have worked. Using other actions, like Clone Campaign and Find Campaign worked, the issue appears only for Create Campaign.

4
R
1 year ago
C
chrishrpBeginner
asked in Troubleshooting

Stripe ACH not showing in Zaps

Hello! -I am running into an issue where using the “New Payment” Zapier connection for Stripe is only logging Stripe Card payments, not Stripe ACH payments. I can’t seem to find any other Zapier connections that find Stripe ACH payments.Therefore, when I see recent purchased products via a Zapier sync, I see customers 1, 3, 5, and 6 (who paid via Stripe Card) but not customers 2 and 4 (who paid via Stripe ACH). Is there something I’m missing?

1
Troy Tessalone
1 year ago
R
RaedBeginner
asked in How Do I

How can I add all new Teachable users who enroll in my course directly into a HubSpot list?

Hi everyone, I am trying to integrate teachable account with HubSpot. However, I am only able to select a static list in the actions while creating a zap. I want to be able to add all new teachable users who enroll to my course directly into a Hubspot list. Kindly confirm if this is possible. Thank you!

4
Danvers
1 year ago
J
JenniFransquaredNew
asked in Troubleshooting

Missing info after switching from manually forwarding to automatically forwarding emails to the Email Parser.

Hi there,  My parser was working ok when I was manually forwarding emails. I’ve now switched to the emails being automatically forwarded from Gmail, and a much shorter email is being forwarded that doesn’t contain all the info I need. Any ideas about what I’m doing wrong/what I can do to fix this?  Thanks in advance. 😊 Jenni   

4
Troy Tessalone
1 year ago
C
ComissoliNew
asked in Code & Webhooks

Webhook > Retrive Poll > Can't find new entries

Hi everyone,I have just set up a webhook and the trigger is RETRIEVE POLL that worked just fine… for ONE time.After the initial test it stoped to find new entries.When I paste the SOURCE URL in a browser I can see all the new entries, but when the ZAP runs (or I test the step) it returns a message like this: “We couldn't find any more entries. Create a new entry in your account and try again.”On ZAP history It also has ran just ONCE. When I force it to run it finds nothing new.Again: the trigger is working, I insert new entries in the source app, I can see the entries in a browser when I paste the source url, but zapier only shows the 3 initial entries from the original setup (A,B,C). The new ones are ignored (there are at least 5). Yes, I have tried the LOAD MORE button. I have tried different deduplication keys also.What can I do? 

2
C
1 year ago
TBROWN
TBROWNNew
asked in How Do I

How do I send multiple PDF proofs via Omnisend and collect client feedback when a new project is created?

I’m having difficulty figuring out how I can send an email with multiple proofs to a client, and them be able to “approve” or “give feedback” for each individual PDF that is in my “PROOFS” field. I can trigger this with a button or once the proof status is changed to “waiting on customer” I also use Omnisend, but I’ve not been able to successfully connect the events to airtable.Any ideas?

3
Charie
1 year ago
jdcinnovate
jdcinnovateNew
asked in How Do I

How do I update a field value in MailerLite to identify a subscriber as a member when a new member is added in MemberPress?

I created a zap so that when a new member is added in memberpress, it adds or updates a subscriber in mailerlite.  My problem is, I need to know in mailerlite that the subscriber is now a member.  I would like to do this by updating the value of a field called “member” to “yes.”  Is this possible?  Can I somehow select this as part of the information to be brought over by the zap?  I don’t want the subscriber to be moved to a “members” group because I have two distinct customer groups and I need them to stay in those, just have a field that identifies them as a member.  Then, when their membership ends in memberpress, I want a zap to change that field in mailerlite to “no.”  Is this possible?  How do others manage their member lists in mailerlite?  Thanks!

4
SamB
Community Manager
5 months ago
J
Josh ElledgeBeginner
asked in Troubleshooting

Zap ignoring filter on Calendly integration

I’ve set up multiple zaps in the past integrating calendars and adding a filter in the steps. I have only recently discovered two of my Calendly integration zaps now ignore the filter I set. I have a filter set to only continue for a specific event type. when I run a test, all seems fine, however the zap fires for all events on the calendar, ignoring the condition to only go through for the event type I specified when setting up the zap. Looking for a solution. Can you help? I do not want to send emails to everyone, just for a specific event, so I need the filter to be active.

10
alynnnh
8 months ago
J
JP CollectiblesBeginner
asked in How Do I

How to automatically insert single sold item data from eBay to spreadsheet when buyers purchase multiple items at the same time.

When customer purchase items on eBay, the Zapier can automatically insert order data on the Spreadsheet. Hoewever, when buyers purchase multiple items, all items data are inserted to only 1 sell on the speadsheet. I would like to separately insert data. 

4
J
1 year ago
T
TwoByteMacBeginner
asked in How Do I

How do I know which RSS feed to use when testing the trigger of my Zap?

I’m sure this is a basic question but I’m new. I have created several Zaps for RSS feeds and I see different channels (A, B, C, etc) and noticed different items show up in different channels under Test Trigger. Of course, I don’t know which channel to tell the Zap to monitor. Is there a way to select all?

2
T
1 year ago
JALworlds
JALworldsNew
asked in Troubleshooting

Could not link Zapier to Facebook: You may not be connected to the network or we could not establish a connection with our server.

I am trying to connect a RSS feed to my facebook page however every time I try to sign in into the page i keep getting the following error  Could not link Zapier to Facebook. What am i doing wrong?  

1
Troy Tessalone
1 year ago
L
leidymgdevBeginner
asked in Troubleshooting

"This content can't be displayed" in text field

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.Hello, I am getting the next error “This content can't be displayed.” in the text field.  When the text is this:  Do you know what it is happening?, and how can I resolve it?. Thanks a lot!

3
SamB
Community Manager
1 year ago
F
ft_jira_adminNew
asked in Troubleshooting

Reporter field in Jira cloud is shown only till letter "T"

Hi everyone, I need some guidance or help for an issue we got. when setting up a zap to create ticket in Jira after a Google form was filled inwe wanted to set the reporter to be “Zappier_bot” - which is a legit jira user with all the permissions needed. But when we try to set this field in Zappier it shows the users only to letter “T” and no more … we need Z.Has anyone bumped into such issue? What shall we do next? For now we have set the reporter to be Jira admin - me, but we would like to be able to set the zappier_bot user. It worked in our previous zapp that we just moved from one zappier user to this one. Cheers, 

5
Liz_Roberts
1 year ago
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