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Question

FreshBooks error: Request failed with the following: The field 'customerid' must be a number.

  • July 6, 2023
  • 3 replies
  • 120 views

AoP

Trigger: 1. New Payment Received in Dubsado

Action: 2. Find Customer in FreshBooks ---- 3. Create Invoice in FreshBooks

 

Error: 

Failed to create an invoice in FreshBooks

Request Failed with the following errors: The field 'customerid' must be a number.

 

How do we resolve this?

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3 replies

Liz_Roberts
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  • Zapier Staff
  • July 6, 2023

Hi @AoP 👋🏼  

We usually see this message when a Client Id isn’t entered into the Client field for creating a new invoice. To use the client ID, we will want to use the find step output shown here
 
In the client field, choose Custom and select the ID from Find Customer in FreshBooks which should get you on your way!

Let us know if that does the trick!


AoP
  • Author
  • Beginner
  • July 7, 2023

It still says:

 

Failed to create an invoice in FreshBooks

Request Failed with the following errors: This invoice number is already in use. Please choose another.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 7, 2023

Hi @AoP 

The error is indicating the invoice number has already been used.

 

Failed to create an invoice in FreshBooks

Request Failed with the following errors: This invoice number is already in use. Please choose another.