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  • We couldn’t complete your request because of the OpenAI issue(s) below. You exceeded your current quota, please check your plan and billing
Best answer

We couldn’t complete your request because of the OpenAI issue(s) below. You exceeded your current quota, please check your plan and billing

  • 12 December 2023
  • 6 replies
  • 66 views
W
Userlevel 1

Hi 

I am currently under Usage tier 1 in open AI 

https://platform.openai.com/docs/guides/rate-limits/usage-tiers?context=tier-one

 

I have requested below config on my chatbot interface. https://help.zapier.com/hc/en-us/articles/15931071482509-Create-chatbots-in-Zapier-Interfaces#h_01HBGDRYTDEPCCPP094NPMENG5:~:text=use%20cases.-,Use%20your%20own%20OpenAI%20API%20key,-Note

as follows :

OpenAI authentication

OpenAI (rob@********) (*****03)

Model = OpenAI GPT-4

Max response length (tokens) =  2048

 

But I still get 

We couldn’t complete your request because of the OpenAI issue(s) below. You exceeded your current quota, please check your plan and billing details

 

Any ideas why ? as Open AI has a valid account and connection has been set up with API key between Zapier and Openai. I know the connection works as I get option now for GPT4 and the tier linit should at least allow me to make some requests in the chatbot 

 

icon

Best answer by webiflex 12 December 2023, 18:12

View original

6 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @webiflex 

Help articles for using these apps with Zapier:

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
W
Userlevel 1

@Troy Tessalone Hi 

 

Thanks for the links but I cannot see in the help docs anywhere I have not completed. Connection is already set up. 

Its the part below, are Zapier are getting this information from OpenAI ??

 You exceeded your current quota

Troy Tessalone
Userlevel 7
Badge +14

@webiflex

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
W
Userlevel 1

Hi @Troy Tessalone 

Yes I have all of the above. I have ChatGPT Plus and Open AI account all funded and with no usage,no quota has been exceeded in fact it has not even been used. 

Is there a 24hr delay on setting up ?

W
Userlevel 1

@Troy Tessalone 

Ok I deleted my API key and created a new one and its working now. Not sure what happened but thanks for help 

ken.a
Userlevel 7
Badge +6

That’s awesome @webiflex! We’re glad to hear you were able to get it sorted! 

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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