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28662 Topics
JA714
JA714New
asked in Troubleshooting
Account Authorization Expired and API Authentication Failure w/ Reason: Unable to Verify First Certificate

Started with editing my Investorlift to Podio Zap. When testing I ran into an error message saying that my investorlift account had expired and I needed to reconnect (Image 1). A pop up window then instructs you to enter the API key. Which I generated a new one from my Investorlift account, refreshed the page and entered into Zapier. I then get an authentication failure message (Image 2). Tech can you help?  

1
ken.a
1 year ago
aromweis
aromweisBeginner
asked in How Do I
Can we reset Task Usage limit early?

Hello! We are currently testing out Zapier and are on the Pro plan with 2k tasks ($73.50/month). We are already at the 80% limit after just 2 weeks, because we had a very unusual 2 days that chewed up 400 tasks alone on those days. I can see from posts here that the only way to reset/re-up the task # is by changing plans.We need Paths so we need to stay on Pro. However, the next highest level is the 5k task plan at $133.50/month. We don’t need 5k tasks and that price point is expensive!Is there any way to re-up our current level? We’re happy to pay another $73.50 even tho it is 2 weeks early.

7
Brem
1 year ago
SELJapan
SELJapanNew
asked in How Do I
We are building a social, emotional, and behavioral assessment inspired by the BESSI 96, which evaluates 32 skill facets within six domains.

We are building a social, emotional, and behavioral assessment inspired by the BESSI 96, which evaluates 32 skill facets within six domains.We currently have a Survey Monkey form collecting user data and answers to 96 questions, which we want to input into a Google Sheet for scoring through Zapier or a different automation service. We face two main challenges: 1. Collect formula-based scores from Google Sheets, as Zapier needs help retrieving formula values. 2. Ensuring that each participant's scores are not affected by others' responses by creating separate instances of the scoring sheet.  Desired OutcomeUpon receiving a response in our Survey Monkey form, we want to:1. Calculate the scores for the 32 skill facets and six domains in Google Sheets. 2. Integrate the scores into a Google Doc with custom visualizations, definitions, and a personalized story generated by the OpenAI model, highlighting the user's strengths and weaknesses. 3. Convert the Google Doc into a PDF and email it to

3
Brem
1 year ago
Woozie83
Woozie83Tinkerer
asked in Troubleshooting
Updated Salesforce Opportunities not triggering Zap

I have a Zap set up that creates a new google folder and copies some templates over to the new folder based of a Trigger of when an opportunity stage gets updated to Closed Won… it seems like it its working but as i was testing it I changed the stage back to proposal and then closed Won it again to make sure it is working correctly and now it won’t run at all… Is there any time delay on running the same salesforce trigger on the same account like that? Or am I missing something else?Woozie

3
Woozie83
1 year ago
pantherheaddesigns
pantherheaddesignsNew
asked in How Do I
Automatic watermarking

Good day! What I would like to be able to do is take an image that comes from a source when it’s created and automatically add a watermark to it before sharing it on social media. Does anyone know of an app on Zapier that can add the watermark to it? If not, that would be a great one to have, imho. Thanks! Mark

2
pantherheaddesigns
1 year ago
lg_ck
lg_ckBeginner
asked in How Do I
Double Opt-in for Omnisend

Hi,We are collecting contacts via Ninja Forms on WordPress and using a zapier webhook to collect the contact data, then sending to Ominsend from Zapier.We’d like to use double opt-in but I can’t see a way to turn this on since it seems to be part of Omnisend’s forms.Does anyone know if it’s possible?Thanks

3
Charie
1 year ago
danspencer
danspencerBeginner
asked in Troubleshooting
HubSpot email click - "We couldn't find an email event"

I’m trying to create a zap to add contact info into a Google Sheet triggered by an email click in HubSpot. I’ve connected the account and selected “New Email Event” as the event and “click” as the trigger but on testing I get the error: “We couldn't find an email event”. But I’ve sent 4 emails all of which have had clicks. What am I doing wrong?Thanks in advance for any help and a solve to this problem! 

3
ken.a
1 year ago
mahy
mahyNew
asked in How Do I
How do I send data from Webflow to Intercom without it being anonymous?

Hi everyone,I’m trying to send data from webflow to intercom. The data is coming from webflow fine, but when I send to intercom it has a pseudonym. When looking at the test response anonymous is set to true. How can I change this??Thanks

1
ken.a
1 year ago
RL87
RL87New
asked in How Do I
Issue with LinkedIn Events not showing newest one

Hello, I’m trying to create a Zap with LinkedIn but the only event available to me is one that has expired. I’m not sure what the issue is here, I am trying to select/find a different event with the same account but it’s not coming up.

1
ken.a
1 year ago
capools
capoolsNew
asked in How Do I
How do I create multiple line entries in QuickBooks for each item in a JotForm submission?

I have a jotform that lists text fields “item 1 description” “item 1 amount” “item 2 description” “item 2 amount” etc. I have a zap that will create a new bill in quickbooks when the form is submiitted. I need the bill to create a new line entry for each item so that line one description is item 1 description and line 1 amount is item 1 amount. Then a second line below that for item 2 and amount 2 etc. for as many as there are entries for.

1
Charie
1 year ago
DrRam
DrRamNew
asked in Troubleshooting
OneNote failing to display correctly in Evernote via a Zap

I  am using OneNote and my notes are saved in OneDrive - as I use both a lappy, a PC and another tablet to do my work and it seems sensible to have them all in one place - i.e. the cloud.I have set up a Zapier zap to say "when there is a new note in OneNote", then "create a new note in Evernote"And it seems to work.   BUT when I open it up, it's just all gobbledigook (to me).What am I doing wrong?Many thanksDr RamPS Here is the Evernote note of the OneNote message transfered (which was a simple "Does this translate into Evernote" as text and handwritten "I wonder if this will work").  As you can see, a lot of "noise" for such a short note!titleFor evernote from ONE NOTE FOR WINDOWS 10linksoneNoteClientUrlhrefonenote:https://d.docs.live.net/fbd0253bd26576a4/Documents/Ramesh's%20Notebook/Quick%20Notes.one#For%20evernote%20from%20ONE%20NOTE%20FOR%20WINDOWS%2010&section-id=ecaf89c0-d47b-4ae4-abf0-6c853aa582e4&page-id=05c0d6de-77ac-4b59-aa0d-861033ac7de4&endoneNoteWebUrlhrefhttp

1
ken.a
1 year ago
amansingh
amansinghBeginner
asked in How Do I
Create a reminder process with Google Sheets and Slack/email

Hi, we have a process involving many separate departments/colleagues which should be tracked. When a new row is created in a google sheet, I’d like Zapier to fire off a slack message or email to users in specific columns, and keep reminding them of this at a regular interval until a checkbox is marked in their column on the row.Is there any way of achieving this? 

7
SamB
Community Manager
1 year ago
G
GruppoPIùNew
asked in Troubleshooting
Problems connecting Yousign and Zapier "access_denied"

I’ve tried to connect my yousign account to zapier but every time i get an error saying “acces_denied” or “Something went wrong on our end. Please close this window and try again” I’ve tried with different Yousign acoounts but the results are the sameCan someone please help me? Thanks a lot!

2
Neat Protect
1 year ago
young one
young oneNew
asked in Troubleshooting
Failed to create a http request in HoneyBook: HTTPS is required: sample text question answer

hi, I get this message, but I'm not sure what to put in the fields. prior to getting this message.  Failed to create a http request in HoneyBookHTTPS is required: sample text question answer

1
robschmidt
1 year ago
B
be4realconsultingBeginner
asked in Troubleshooting
Survey Monkey 404 Not Found, Send Survey Request

Hi, recently I tried to create a Zap where the action was to send a survey using Survey Monkey. However, I was getting a 404 Not Found error when testing the zap. The screenshot is shown below. I believe our fields are fine or else we would get a 400 Error (not sure though).  

6
Leadkompagniet
1 year ago
shokusan
shokusanBeginner
asked in Troubleshooting
The item "conversion point" cannot be selected in the zapier filter regarding Pardot

I want to use zapier to link Pardot and Google spreadsheets.A year ago, I had set up zap to only output information on prospects that went through a particular form handler to a Google spreadsheet.The filter condition at that time was to specify "Last Activity Visitor Activity Form Id".However, for the past few months, the zap has not been working well because the value of "Last Activity Visitor Activity Form Id" is "null" for a prospect who passed the same form handler.So I took a closer look at the Pardot screen and came up with the following Why don't I just set the form handler ID in the "Conversion Point" as a filter condition?However, I could not find any items related to "conversion point" in the filter condition options.Please let me know what I should do. 

7
Charie
1 year ago
J
JRHnynestNew
asked in Troubleshooting
Facebook Lead Ads Zap not triggering

This post was split from No errors but Zap isn't triggering for new leads in Facebook Lead Ads Having the same/similar issue, but I have steps connected to the trigger :/ The test lead can manually be pulled through, but the moment i publish and set the zap live, none of it fires off. Already tried to duplicate the zap and rebuild, nothing yet. @Danvers  

2
Lionel_Selie
1 year ago
Irene Shum
Irene ShumNew
asked in Code & Webhooks
{Facebook Messager to Webhooks] How can i get the webhook callback URL

[Facebook Messager to Webhooks] How can i get the webhook callback URL? I would like to have the step details including Payload Type, Data, Wrap Request In Array, Unflatten, Headers, Thank you!

1
Charie
1 year ago
pendulum
pendulumBeginner
asked in How Do I
Excluding all replies from Zap's post to discord

I’ve been trying for the last week to set up a filter that excludes all replies from the user being reposted in my discord. The options available seem to only be available to users that have previously replied.  I’ve set the filter up to “continue only if” and tried several of the reply and retweet options set to does not exist yet the replies keep posting. The option that seems to make the most sense is “In Reply to Screen Name” but the drop down menu only has specific user names already filled out in a field that I cannot edit. Is there a way to blanket exclude ALL replies from the user?

9
Charie
1 year ago
JavelinContent
JavelinContentNew
asked in Troubleshooting
Phantombuster Zap not firing

Hey all, first time poster!! Tried searching all the community, and can’t seem to be able to find a way to contact Zapier directly to raise a ticket as per the chatbot guidance…Can anyone point me to why a zap might not be firing for a phantombuster trigger?The test runs fine, it finds all the information it needs, confirms connected etc...But the trigger never actually fires? I’ve checked it’s ‘on’ - and i’ve turned it off and on again lol.Anything else?

5
Charie
1 year ago
jess123
jess123Beginner
asked in How Do I
Zapier Filter

Hi! I’m trying to build a zap to Pipedrive. What I want to accomplish is if the user is not found, I want it to be assigned to somebody else or me (Owner). I tried to use FILTER but I don’t see an option to reassign it to another user if user is not found. Is this possible?

3
Charie
1 year ago
03jatkin
03jatkinNew
asked in Troubleshooting
"Missing value" error but value is shown in data out overview

I’m trying to setup a JotForm Zap with a built in zapier filter.And everytime the correct ZAPIER filter conditions are met, the filter is stopping the run saying. “1.(missing value)Exists”You can see the screenshot below.But inside of the data out > the correct value exists.I originally had the filter to contain ‘yes’. I’ve tried with just ‘y’.I’ve also tried with the filter to be set to just ‘exists’ and still have the same issue.  I found another article and followed the advice, where it asked to change the TRIGGER test data.(Here’s that article) I saw this post below, & implemented the advice but I’m still getting the same issue.  What’s strange is if I go into the zap and TEST. It passes the filter.  Yet, when you run it through as a full entry… it has the same issue. The only thing I can think of that’s strange about this ZAP in particular is we have conditional logic setup in the JotForm to HIDE the field if somebody answers the wrong questions.———In the JotForm we have a

1
Charie
1 year ago
S
sgalwayBeginner
asked in Code & Webhooks
Quickbooks API - GET works POST does not

I am trying to set up a zap which will create an estimate in Quickbooks Online and then SEND the estimate. The currently available actions inside the Quickbooks Online integration allow to create an estimate.  There is no action to SEND the estimate though.  This is a previously requested action almost a year ago.  I have finally given up on Zapier integrating this request and so decided to attempt it on my own using the HTTP request action. Using the HTTP request action I can successfully perform a GET request:The above results in the expected JSON return showing all the estimate information.  This proves the authentication is working. Per the Quickbooks API docs, in order to send an estimate it needs a POST request in the following format:POST /v3/company/<realmID>/estimate/<estimateId>/sendPOST /v3/company/<realmID>/estimate/<estimateId>/send?sendTo=<emailAddr>&minorversion=65Content type:application/octet-streamProduction Base URL:https://quickbook

0
S
1 year ago
W
WilComputeBeginner
asked in Code & Webhooks
How to use Quickbooks Online API call option into Zapier

Hi there, Anyone has used API Call option provided by Quickbooks Online App on Zapier? If yes can you please help me with the exact steps and possible values into the URL field and other fields? Thanks

9
S
1 year ago
berprado
berpradoNew
asked in Troubleshooting
ID value from MySQL doesn't match the row value from Google Sheets.

Hi, can anyone give me a hint on this issue. my trigger: NEW OR UPDATED ROW IN MYSQLmy action: UPDATE SPREADSHEET ROW(S) IN GOOGLE SHEETSmy zap: UPDTAES THE ROW OBTAINED FROM THE TRIGGER  BUT THE UPDATE TAKES PLACE ONE ROW BELOW. I mean.. placing the data on row (n) rather than placing it on row (n+1) See screenshotsAs you can see… id 1 is pointing to row 2. I need id 1 to match row 1. My first row on the worksheet is a header row and it was formated according to zapiers advice.There is a video explaining How to set up your Google spreadsheet to work with Zapier. My trigger gets this result after testing: Everything is fine except that row has to be 153 NOT 152 because id 152 points to row 153.The result i get with id 152, row 152 and COL$A 152 is this: bye bye id 151  hello double id152 😭If there was no header row everything would be smooth but i need the header row.Where is my mistake?any hint?Thanks in advance

3
christina.d
1 year ago
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