Best answer

Authentication error: Reconnect your Drupal account to Zapier and enter a username/password that has an "Administrator" role in Drupal.

  • 28 October 2022
  • 2 replies
  • 43 views

Userlevel 1

Hello,

 

I have a new Drupal 8 with JSON:API enabled plus admin role. I have tried to connect many times with admin role. DOes Drupal work with Zapier? 

authentication failed: The username/password entered does not have access to this site. Please reconnect your Drupal account to Zapier and enter a username/password that has an "Administrator" role in Drupal.

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Best answer by christina.d 28 October 2022, 22:57

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2 replies

Userlevel 7
Badge +9

Hey there, @murphyca! Thanks for reaching out in the community and sorry to hear you’re running into this!

Do you mind checking if the "HTTP Basic Authentication" module has been enabled? We’ve heard doing that has helped users in the past hitting this error. 

Keep us posted!

Userlevel 1

Yes, that worked! Thank you!