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25105 Topics

LauraFriedlander
LauraFriedlanderBeginner
asked in How Do I

Can I import donation amounts along with donor information from DonorBox to Keap?

I am setting up a DonorBox integration with Keap. The integration successfully imports the Donor’s info info into Keap, but the order imported shows a $0 amount. How do I get the donation amount to appear?

6
chanelle
10 months ago
aigorlaxy
aigorlaxyNew
asked in How Do I

Schedule a zap to read all sheets data and update them in MySQL

I’ve done successfuly a Zap that triggers to New or Updated Rows in Sheets and then update it in MySQL. But, I’m not being able to do the same using another trigger, like Schedule. Why I’m not archieving? Simples: As long “New or Updated Row” is a trigger, I cannot put a trigger before that. I tried to reproduce that zap using Schedule trigger, but there’s none option in Sheets integration to read a sheet or got values from that, to export to another place. What I want? To set a Schedule that everyday at 7 AM my spreadsheet got sync with my DB in MySQL. Any idea how to do it?

2
SamB
Community Manager
11 months ago
netforbes
netforbesNew
asked in How Do I

Can I send a PayPal invoice template via Gmail when a Dropbox file is received?

I am trying to set up a zap for dropbox and paypal. dropbox file received then sends zap to paypal to send invoice template from paypal via gmail 

2
ken.a
10 months ago
T
TenerifekiwiBeginner
asked in How Do I

Creating and Updating records in Firestore Document

 Can I please be added to the list of people who will be notified when this is available?  

1
ken.a
11 months ago
dto-brian
dto-brianBeginner
asked in How Do I

Stripe Purchase Says Subscriber Already Exists in Aweber

HiI have customer enter list as abandon carts via click funnels. Therefore, they are already on the list tagged abandon.When they buy via Stripe I want to add new tag as buyer and remove old tag.But I get this https://share.getcloudapp.com/llu7BbqrI am using the UPDATE SUBSCRIBER for the aweber integration.https://share.getcloudapp.com/P8u2nzLoAny ideas what i am doing wrong here please? It could be a stripe drop down, I am using new customer?Thanks in advance

15
dto-brian
10 months ago
Roy Van Agten
Roy Van AgtenNew
asked in Troubleshooting

Zaps stopped working

This post was split from topic:  Hello! We use Zapier for our business. However the Zaps have stopped working and we don’t know why. Currently the whole system that we have set up is not functioning due to this. We really rely on zapier for our business. Is there a tech support to help us figure out the problem?  What do we do?   

1
ken.a
11 months ago
dennymah
dennymahBeginner
asked in How Do I

Converting a Google Doc File to Mircosoft Word

Hi, I have a simple question. Is there a way for me to convert a generated google doc into microsoft word? Currently, I have a zap where it will generate a google doc and I have to manually click into the google document and click download - save as - docx (microsoft word) format. Is there a way I can eliminate this manual step and have zapier automatically do a conversion from google doc to microsoft word?

4
john4455
10 months ago
cchcny
cchcnyBeginner
asked in Troubleshooting

Reddit error: JSON errors, SUBMIT_VALIDATION_FLAIR_REQUIRED, and your post must contain post flair.

I am trying to setup a zap that sends a post to Reddit once a new Wordpress post is published. When testing the action, i get a message with the following json errors below (image also attached.)Thing is there is no field in the Action fields where i can enter the Reddit flair. There are fields only for Title, Subreddit and URL. Can someone please tell me how to fix this?json errors: 1SUBMIT_VALIDATION_FLAIR_REQUIRED Your post must contain post flair. flair 

3
ken.a
10 months ago
CZap
CZapNew
asked in Troubleshooting

No pictures in LinkedIn posts

Hi, I would like to share an RSS-Feed to my LinkedIn. I seems like this is a standard use case: https://zapier.com/apps/rss/integrations/linkedin However, when I try this I only get the link in my LinkedIn post - no pictures. When I copy the link and post it manually on LinkedIn it loads a picture. How can I get the pictures via Zapier, too? (see screenshots) Thank you!  

8
ken.a
11 days ago
Silkenz
SilkenzNew
asked in How Do I

How do I trigger a zap as soon as customer cancels subscription and not at end of billing period

I have a membership hub in Searchie with monthly and annual membership plans.I collect payment via Stripe and manage emails via Klaviyo.When members cancel their subscriptions in Stripe, they keep access to my membership till the end of their billing cycle.I’ve set up a Zap using the ‘cancelled subscription’ trigger to email them when they cancel, however as the subscription is not officially cancelled in Stripe till the end of their billing period the Zap doesn’t trigger till the billing period ends.I would like the Zap to trigger on the day they cancel and not at the end of the billing period so they receive an email the day they cancel and before they lose access, not days/weeks later when the billing period ends.Is there a way to do this?

1
SamB
Community Manager
11 months ago
iulia123
iulia123Beginner
asked in Code & Webhooks

How can I get the value of the checkbox field in ActiveCampaign and pass it in Close or other apps in a Text field?

I have a checkbox custom field in ActiveCampaign and for example when one checkbox is marked, the value is enclosed in || Example: contact[fields][what_describes_you]: ||I coach others.|| I collect this data with a webhook. I tried to format it with the Formatter option and also with custom code, but it seems like the value is not recognized as a string so everytime I tried to pass it to a Note in Close or format it, the result would be blank. How can I get the value of the checkbox field and pass it in Close or other apps in a Text field? If there are multiple values checked, they can be separated by comma.

1
iulia123
10 months ago
Steve H
Steve HBeginner
asked in How Do I

Can I import data specifically address fields like City and State, from a Ticket Tailor order to Little Green Light?

New to Zapier and Ticket Tailor.  I am trying to make a Zap that will import data from a TT ticket order into LGL.  The sample order that Zapier provides uses UK address format, which does not have City or State fields.  Is there a way to get data from those fields into an Action?Thanks for any help! 

3
ken.a
11 months ago
T
Tina LopezBeginner
asked in How Do I

Can I extract words from a numbered list in Google Sheets when a new row is added?

I can’t seem to find a simple way (5 steps or less) to extract the content out of a numbered list.  For example. passive income money income business wealthI want to be able to extract the words and remove the numbers; then put them as separate fields so I can map it to individual sections in another step. 

4
ken.a
10 months ago
ajpelectric
ajpelectricNew
asked in How Do I

How do I transfer the phone number from Chiirp to Google Contacts when creating a new customer?

Does anyone know how to get the phone number from Chiirp transfer to google contacts? I create a new customer in Chiirp but only the name transfer over. Please help

1
ken.a
11 months ago
A
AshleighDLCBeginner
asked in Troubleshooting

Problem with Google Sheets formatting

I am having an issue with data that is being added to my google sheets not conforming to the format that is already set for the column the data is being entered into. I have seen other questions about the same thing, such as dates that are correctly formatted in Zapier showing up as just a numeric number when added to google sheets and the answer is always “format that column to the date format”. My problem is that my columns are ALREADY set to the correct formatting and when a new row is added, the formatting for that row reverts to Automatic, or something else that is not what I set it to. Example: One of my columns if for an ID number that is formatted “1234-12” and a custom format has been applied to the entire column to keep it from trying to treat the number as a math formula (this has been done multiple times), however often when a new row is added and the number “1234-12” is added to the cell in that column, it is changed to a number like “-123456”. You can see this in run ID 0

1
Danvers
11 months ago
mistikrico
mistikricoNew
asked in Troubleshooting

Issue with synchronizing the "Company" and "Contact" fields between Zapier and Bitrix24.

Hello,I'm having an issue with the synchronization of the "Zapier" application created by Bitrix24. The problem is that the "Company" field and the "Contact" field are not being transferred to Bitrix. The configuration is set up as follows: <FORM ON THE WEBSITE> -> <ZAPIER> -> <BITRIX24>. The rest of the fields are being transferred correctly. Can you help?Thank you.  

1
ken.a
11 months ago
SimpleDrive
SimpleDriveNew
asked in Troubleshooting

Twitter Search is not returning the same results as on Twitter site.

There is a previous post on here about this issue but it is more than a year old. There is a three part issue: Zapier search results are different than when searched in Twitter natively I want recent results and not the top results Only one result makes it to my google sheet. This result is not shown in the Zapier test and the Zapier test shows multiple results. What am I missing?

1
SamB
Community Manager
11 months ago
Zacs
ZacsBeginner
asked in Troubleshooting

Help needed: Unable to change ticket requester in Zendesk

Hi Have created a Zap below. Zendesk ticket created User formatter to pull the email address from body of the email Search for the user in Zendesk based on email address Update the ticket requester/submitter with the user looked up in the above step.It says it is successful and on every step the output is correct apart from when it comes to changing the requester, it says complete but nothing changes

4
B
6 months ago
HugoT
HugoTBeginner
asked in How Do I

Select images from RSS Feed

Zap workflow:Fetch RSS Feed (showcases up to 11 images per item) Formatter by Zapier (seperating the images) Create a record in Zapier tables (since i want to add the ‘continue’ button to manually approve the continuation of the Zap) Continue Zap - Tables Send images to Creatomate Problem / Desired situation:For Creatomate we only need 5 images max. However, before sending the images we want to pre-select which images to use. It could be for example that images number 1, 3, 4, 8 & 10 will be used. This needs to be selected manually.What type of adjustments or other integrations would you recommend that we first get (a notification in order) to select the correct images and afterwards pressing the continue button? Or even before transferring the data into the table to pre-select the images...

2
SamB
Community Manager
10 months ago
Marcell
MarcellBeginner
asked in How Do I

ZAP detecting JIRA status updates

Hi All!I would need some help for the following issue: I have a JIRA Service Desk and using ZAPier to integrate it with other 3rd party apps. Now, when I look at step 1, which is defining the Trigger, I can see that ZAPier understands 2 events:Create Issue​​​​​​Update issueNow, regarding update issue, how can I define that inside update what would be the exact update I want the trigger to activate. Like I want only an action when the ticket gets closed. Because now anytime if any update happens on my tickets, then action is being done, but I want to define that if the update is ticket being closed, only then I want to have the action.Thanks!

3
its_Pro
11 months ago
jbartol
jbartolNew
asked in Troubleshooting

View Names of Zap Steps in Zap Run History (for troubleshooting)

I think this is a Feature RequestI’ve been running into this problem for ever and I thought the shiny new Zapier Community was a good time to finally bring it up. I troubleshoot a lot.  You see my Zaps don’t always work great because I really take a ‘try it and see’ approach.  So I spend a lot of time viewing Run History, looking for steps where my processes failed.  Because failure and troubleshooting are core parts of my flow.When troubleshooting a failed zap, all you see is the type of action “e.g. Found new row in google sheets”.  But you don’t see the title of the Zap.  The title of the Zap is basically my documentation, so seeing it helps a lot.  I have 7 steps in a row that say ‘found a new row in google sheets’.  It really helps me to know what I was trying to accomplish with the particular step that failed -- I already take the time to write helpful Step Titles; all I need is to see those when I’m troubleshooting. To keep with this Sheets example: It’s cool that I know this wa

1
Troy Tessalone
11 months ago
Cloovercam
CloovercamBeginner
asked in Code & Webhooks

Webhook is returning values, but when I try to use them they are blank

We have automated a credit check using a zapier webhook. This works successfully - I am returned the correct values as expected. However, when I try to use these values in another zap, when it runs, the values are blank.  

13
O
11 hours ago
C
CardMancBeginner
asked in Troubleshooting

Trouble connecting API-created Leads to Pipedrive Contacts: Unable to pick up required fields

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.We have an API which creates Leads and Organisation in Pipedrive from form submissions on our website.We’ve run into a problem where the Lead needs a Person in Pipedrive to run follow on automations, however the API only creates the Lead and Org.The API does push the Persons Name, Phone, Email to Pipedrive, but currently these update custom field on the Lead. To work around this I’ve created a Zap to automate the Creation of Contacts in Pipedrive based on the creation of those Lead field (Name and Email).When I submit a form via the website it Creates the Lead and Org in Pipedrive as expected, however the Zap will not pick up these entries when testing.Because of this, I’m not able to view the required fields in the follow up steps, which are needed to Create the Person.When I turn the Zap on and submit an enquiry

4
SamB
Community Manager
6 months ago
daniel.w
daniel.wNew
asked in How Do I

How do I add/update a subscriber in Mailchimp with their email when a Webhook is triggered?

Hi All i am trying to create a “Add/Update Subscriber in Mailchimp” Zap / webhook, but i cannot seem to get past the action stage.it is asking me to do the following:Subscriber Email (required)Enter text…The email address of the subscriber you want to subscribe to this audience. Please don't type an email address in this field, instead this should use a value from a previous step in your Zap. Learn more here.however, it is not presenting me with any options on what should be in this field. Can anyone advise? thanks

1
Danvers
11 months ago
neilkerr
neilkerrBeginner
asked in How Do I

Zaps working manually but not automatically

Hello Team, I have integrated Memberpress with Chargebee using zapir everything look perfect but only one thing is not working which is automatically subscription and customer not creating into Chargebee...When I am running manually seems to working fine look like zap is not getting trigger automatically can you please look the issue what I am missing into configuration   Thank you 

3
ken.a
11 months ago
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