How do I create one order in Shift4Shop that updates as the customer moves through upsells in ClickFunnels?

  • 18 August 2023
  • 3 replies

I have a funnel in ClickFunnels that contains multiple upsells and downsells of physical products tied to my Shift4Shop store. I have a successful zap that creates an order when the first upsell is purchased, but I would like to either 1) add the next upsell/downsell to that existing order, or 2) create another order for the next upsell/downsell within the same zap. I just don’t want to have multiple zaps for every upsell in a funnel. If there is only one trigger allowed per zap, I am not sure how I can tell it to look for the upsell in a different funnel step after the first funnel step.

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3 replies

Userlevel 7
Badge +6

Hi @Amy S,

Welcome to the Community! πŸŽ‰

Before we dive deeper, ClickFunnels is able to trigger on all successful sales across your funnels you just need to setup your trigger like this:

(view larger)

Does this point you to the right direction? If you have any other questions, please let me know! 😊

Hi there! It can trigger on all funnel steps, but I need the action to change based on which funnel step is triggered. Is there a way to do that?


Userlevel 7
Badge +6

Hi @Amy S,

Probably you can add a Filter by Zapier step in your Zap to achieve your desired workflow. You can read more about Filter by Zapier here:Β

Hopefully, this helps!