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25595 Topics

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C

ChayapolBeginner

asked in Troubleshooting

Contact Search action in Bitrix24 Zap always returns "true" but no contact details are found.

There is 2 problemContact search action return no detail after it return “True” in field _zap_search_was_found_status which normally it will return contact detail if its true in that field Contact search action always return “true” even there is no contact in Bitrix24

5

10 months ago

ingvildkolnesNew

asked in Troubleshooting

Unable to pull correct project status when triggering New Project as Job in Dubsado.

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. I'm trying to create a Zap that will automatically create a new Google folder for your web build projects when the project status changes to website build. However, I'm facing an issue where the project statuses are not being pulled correctly. I think this might be an issue with your Zapier and Dubsado connection. Zapier is not pulling through the correct statuses when trying to connect to Dubsado. Any ideas on how this can be fixed?

1

10 months ago

magnificatllcNew

asked in Troubleshooting

Failed to create an update spreadsheet row(s) in Google Sheets Unable to get a value when looking for "responses". Is it empty or missing?

Unable to get a value when looking for "responses". Is it empty or missing?

3

10 months ago

momo1New

asked in Troubleshooting

Auth Error TikTok Conversions

Split from: @chanelle The error still persists for me. I can neither add TikTok conversions nor TikTok leads. I have tried to add this connection via the Zap itself, the TikTok Ad Leads page and the Zapier Connections page (https://zapier.com/app/connections). All three of them were unsuccessful. It looks like there is an OAuth2.0 error either on Zapier’s or TikTok’s side - as one of them is out of sync and does not return the parameter needed for successful authentication (access_code). Please look into this and let us know when it works. Thanks!

2

3 months ago

drohrichNew

asked in How Do I

I am trying to integrate an RSS feed with ChatGPT to extract specific text from each RSS item to send to ChatGPT.

Hello!I am trying to integrate an RSS feed to ChatGPT, but I am unable to get the data to send because I have to crawl each RSS item for a particular link to the desired data. Here is what each item looks like in the RSS. I am attempting to gather the TEXT but cannot determine the correct flow to get it. Here is the RSS link if anyone would like to try: https://www.govinfo.gov/rss/bills.xml Thanks for the help!

2

9 months ago

SanteriBeginner

asked in How Do I

Can I loop in Excel, verify invoice status in QuickBooks Online, increment new numbers by one or add unsent items?

Hi,For multiple reasons I want to check if a invoice is sent or not in quickbooks. Since I can’t seem to check all the active invoices, I decided to paste the invoice numbers into a excel sheet. Now everytime the automation starts I want to loop that excel and get the last row of the sheet and see if that invoice is sent in quickbooks or not. If sent create a new invoice number with an increment of 1. If not sent add this item to the invoice. Anyone can help me out on here. I can’t get the hang to loop the excel sheet.

7

10 months ago

zeizenbergNew

asked in How Do I

Update HubSpot deal property when new subscription is created in Stripe.

I want to have a HubSpot Deal property updated when a Subscription is created. When i am creating the Zap the Stripe part is easy but on HubSpot side I am not clear what is the purpose of the mandatory field of “Object ID” . My understanding is that this is the ID that should connect the subscription with the deal on a unique basis to assure that he correct deal is updated. If this correct?If so, the field only allows selection of Stripe properties. Does this mean that the Zap will trigger a search in HubSpot deals for this property value to identify the correct deal, which in turn means that there need to be a way to update the deal with this unique Stripe identifier, or in other words , update a deal property upon on creation of new subscription. Which feels a bit of catch 22….Bottom line - is there a way to update a HubSpot Deal property value when a new subscription is created in Stripe?

1

10 months ago

atom1022New

asked in How Do I

Can ChatGPT reference our company's knowledge base in Zapier for answering customer questions?

I’d like to use ChatGPT in a Zap where the Zap reads my emails and then uses ChatGPT to answer customer questions and concerns. However, I’d like ChatGPT to reference our company’s vast knowledge base to answer the questions. Any ideas on how I can do this?

2

10 months ago

ElPorvenirNew

asked in Troubleshooting

Date formatter shows correct result in Zapier but passes original data to Constant Contact

Hello -I have created date formulas in my Zaps that show the correct output, however when the data is passed to Constant Contact, it reverts to the original data. Any ideas why this may happen? Screenshots to show what is happening

2

10 months ago

gusmasterBeginner

asked in Troubleshooting

Getting an error on Shopify when updating existing product: Base you need to add option value for size

Hello guys,I’m running into an issue when I update an existing product in shopify, this product has variants with options color and size but I only want to update base information such as description, tags etc.. I use an Update Product Shopify step, I’m passing the id retrieved from the previous step and all the fields I need to set, everyting seems correct and it works on products without options (I mean with just the default variant) but on this one I keep getting the below error, now I’m pretty sure this worked up until yesterday so I wonder if anything has changed in the underline api? I have also tested the raw api call in Postman passing the same data in the form below and it works fine

1

10 months ago

ElPorvenirNew

asked in How Do I

Can I transfer an Unsubscribe from Constant Contact to Salesforce?

Hello - Is there a way to transfer an Unsubscribe from ConstantContact to Salesforce? We want to ensure that our system of record, Salesforce has this data.

7

26 days ago

FresqueEconomieCirculaireNew

asked in How Do I

How do I include a quantity field in Wix Automations?

Hi!I found a post about Wix Automation not including quantity on this community forum.Dated 7 months ago.At the time it said that the feature was not currently available.Has there been any progress since then?Thanks a lot!

1

10 months ago

AnnaTyrieBeginner

asked in How Do I

Is there a way to set a trigger to create a Google Doc after publishing a Descript transcript as a weblink?

I have a zap the that creates a Google doc of the latest Descript transcripts. The problem is the Trigger is “Transcript is ready” which is the initial automatic transcript Descript creates before manual correction. Is there a way to set the trigger to create the Google Doc after I publish the Descript transcript as a weblink? Thanks in advance.

6

10 months ago

makaBeginner

posted in How Do I

Is it possible to open Calendly after a Google Forms submission for a seamless client experience?

I'm a graphic designer, and I'm running a marketing email campaign. I would like to include a link for my clients to book a Discovery call on Calendly. Before they can access Calendly, I want them to fill out a form on Google Forms so that I can gather more information about them and their business. Is it possible to use Zapier to automatically open another window with the Calendly calendar once they submit the form?I attempted to add a new section on Google Forms with the Calendly link, but it didn't work as expected. After the client books a time on Calendly, they have to go back to Google Forms and submit the form, which creates a suboptimal experience for them and the risk of not submitting the form. Thanks!

3

10 months ago

Content MarketingNew

asked in Troubleshooting

Why are specific entries not saved in Excel via Zapier from Ninja Forms despite proper configuration in WordPress?

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.HelloI have a WordPress installation with Ninja Forms. For Ninja Forms we have the Zapier plugin. In Zapier it is defined that as soon as someone fills out and submits the Ninja form, that this record is saved in the Excel file in a new row.This had always worked perfectly until now and we have two more such zaps where this also works.But now we have noticed that certain entries are listed on our credit card payment receipts, but are not entered in the Excel file connected via Zapier.Also, in the Ninja form, it is also specified that the entries are also stored in WordPress.ALL entries are present in these WordPress tables.In the Excel file, we have also checked if maybe something could be found via the version history (if maybe someone from our team would have deleted the entries unintentionally). But this is not

1

10 months ago

JavierSimberoBeginner

asked in Troubleshooting

New Order Paid in Shopify is getting triggered twice for any new order.

Hi, I have a new Zap that triggers with a New Order Paid in Shopify. The problem is that the Zap started triggering twice for any new order. I’ve noticed that the New Order Paid (Scheduled) has been deprecated and that now we have a New Order Paid (Instant). Anyone experiencing the same? This is a big problem for us.

6

10 months ago

phteven7New

asked in Troubleshooting

Can't select HH Date format

Hi, I’m trying to create an out of office hour bot to reply in Slack when people tag our Slack group in OOO.To achieve this I’d like to check at what hour our team was tagged in a conversation/post. Looking at the below document I should be able to select “HH” in the To Format field, but this option is not in the dropdown and when I enter “HH” as Custom value nothing happens.https://zapier.com/help/create/format/modify-date-formats-in-zaps#customize-date-time-optionsBasically I’m trying to recreate what’s presented here:

3

10 months ago

joep87Beginner

asked in Troubleshooting

Google BigQuery error: Value of type STRING cannot be assigned to invoice_amount, which has type NUMERIC at [1:195]

Hi,Hope you guys can help out. I’m trying to update an existing Google Bigquery table using this schema:When creating a Zap to update the table i’m getting an error when updating the numeric field ‘invoice_amount:The value of this field is ‘9.99’ which shouldn’t be a problem. I have the same error when writing to timestamp fields.You guys have any ideas what is causing this issue an how to solve it?Thanks in advance!

7

10 months ago

LivartoBeginner

asked in Troubleshooting

QuickBooks Online error: “Invalid card verification number (cvv) Quickbooks Field: CustomerRef.value”

Hello :), im trying to synchronic my Stripe Invoices Account with my Quickbooks Account. I want Zapier to create the Stripe Invoices i got also in Quickbooks. I think i got the correct trigger and actions, but there is always this error, related to the CVV, but its only a invoice. What has the CVV todo with it? Thank you for your help!

How can I create a new Podio category option using Zapier when it doesn't already exist?

I’m sending data to Podio to create new items but it is failing to create these new items if one of the category fields does not exist. It is possible for these category fields to be created through Zappier?An example is: In Podio I have a Category filed called “Status” with the possible options of “yes” or “no”. If however the data that is sent through Zappier for the status field is “Maybe”, what I’d like is for a new category option of “Maybe” to be created and selected. Possible?If it is helpful, I’m sending data from a system called Rock Gym Pro (RGP) that is currently not a publicly available app in Zappier, but the data being sent should presumably be the same as the date from any other app.

1

10 months ago

PiyanoNew

asked in Troubleshooting

No option is available in "Event Set" when sending offline events in Facebook Offline Conversion

HiWhen i try to connect Wix order events to Facebook offline conversions, I am told in Event Set that there are “No options available”.Any idea what I’m doing wrong?Cheers

2

10 months ago

NoobZapperBeginner

asked in Troubleshooting

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