Question

No option is available in "Event Set" when sending offline events in Facebook Offline Conversion

  • 21 June 2023
  • 2 replies
  • 27 views

Hi

When i try to connect Wix order events to Facebook offline conversions, I am told in Event Set that there are “No options available”.

Any idea what I’m doing wrong?

Cheers

 


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2 replies

Screenshot below 

 

Userlevel 7
Badge +9

Hey there, @Piyano! Thanks for reaching out in community!

Hmm, I wonder if this has something to do with permissions as Facebook can often be a bit confusing. 🙂The first is making sure this is a business account and that this login is an admin.

If that’s good, I’d recommend running through this Meta help doc that walks through how to get started. If you wind up making any changes on the Facebook side it might also be worth disconnecting and reconnecting on the Zapier side and going through the setup in your zap!

I hope this helps and keep us posted!