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21810 Topics

Pentaneon
PentaneonBeginner
asked in Troubleshooting

Zapier Google Sheets Integration Issue After Adding, Deleting Columns and Changing Sheet Name

I had Zaps set up in my Google Sheets that were working fine for searching and updating rows. However, I recently added some columns to my spreadsheet, and now the 'Update Spreadsheet Row' step is not functioning correctly. I suspect the issue might be due to the newly added columns that didn't exist before. When I test the Zap, I receive the following error message: 'There was an error writing to your Google sheet. Unable to parse range: 'DATABASE'!' Additionally, I made the mistake of changing the name of the sheet.I have already performed a 'Refresh Fields,' waited for a day, ensured proper data mapping, but the issue remains unresolved. I continue to encounter the same problem described earlier. PREVIOUS VESION WHERE THE ZAP WORKED:  NEW VERSION: ZAP ERROR WHEN TRYING TO UPDATE A ROW: 

9
Troy Tessalone
2 months ago
TheZapiest
TheZapiestNew
asked in How Do I

Can I automate moving recordings from multiple BlueJeans accounts to RackSpace/GoogleDrive?

How do I move recordings from several different accounts we own on BlueJeans platform to the cloud - maybe RackSpace (currently use this) or GoogleDrive? Is it possible to set up a Zap or use the Transfer feature to do something like this? It seems like there are no existing connections made with BlueJeans within Zapier. Any advice on best approach to achieve this migration from BlueJeans to RackSpace/GoogleDrive via an automated process?     

7
Troy Tessalone
3 months ago
J
Jay GravesBeginner
asked in How Do I

How to find out what CMS a website is running using a CRM system?

Does anyone know of a solution that I can pass a url from our CRM system (Pipedrive) and have it return what CMS is running? For example, if I pass “https://blueprint.inc” is will return “WordPress”. There are tools out there like BuiltWith where we can find this one-by-one, but we’re looking for something we can automate.Thoughts appreciated!

1
GetUWired
4 months ago
Jason P
Jason PBeginner
asked in Code & Webhooks

How to include Radio Button Tags for Docusign using JSON?

This post was split from the topic: While requesting "dev_method" from DocuSign we ran into an errorCan i just ask if you have had any experience with Radio Button Tags for Docusign, I need to have just one element in my contract that the signer will need to select either option 1 or option 2 and docusign wipes any native radio buttons.. i have researched this and there are tags that can be used for this with a JSON but not sure how to include them via zapier to the document to make them stick…here is the JSON i have been playing with…{ "signer3": { "radioGroupTabs": [ { "groupName": "choose an option for signer 3", "radios": [ { "anchorString": "\\s3rad1option1\\", "anchorHorizontalAlignment": "right", "anchorUnits": "pixels", "anchorYOffset": "-5" }, { "anchorString": "\\s3rad1option2\\", "anchorHorizontalAlignment": "right", "anchorUnits": "pixels", "anchorYOffset": "-5" } ] }, { "groupName": "choose another option for signer 3", "radios": [ { "anchorString": "\\s3rad2option1\\", "a

8
Jason P
3 months ago
Fabian von Kannen
Fabian von KannenNew
asked in Troubleshooting

PDF created via PDF.co not printing via Ezeep returns "jobid"

Hi,  I try to create a pdf out of an asana task and print in our warehouse.  I create the pdf via pdf.co and i can send it via mail but i am not able to get it printed. If i use the URL in ezeep it returns “ jobid” but nothing is printed. I tested the ezeep software via the website it the printer worked. Has anyone an advise how to print the pdf? The printer are connected to an window server. 

10
Troy Tessalone
3 months ago
CannonBall
CannonBallBeginner
asked in Troubleshooting

Frame.io: Creating an asset in a folder created in the same Zap

Hi all,Really appreciate anyone taking the time to help me out here! A lovely user helped me previously, just have one slight issue (I’m so close!!!)So I’ve created a Zap that once an asset is approved, it will create a folder (called “test v2”) and recreate the approved asset. I want that recreated approved asset to go into the test v2 folder.Because the folder hasn’t been created yet the “create asset” function hasn’t got a parent ID to reference to put the new file into that test v2 folder.How do I make it put the file in that folder within that project without the ID? I’ve made a folder called test v2 to see if it’ll work but it comes back with “Bad request” error when I test it. 

3
SamB
Community Manager
2 months ago
dan110
dan110Beginner
asked in Troubleshooting

Failed to create a record in Adalo: The app returned "Forbidden"

When I test adalo x zapier connection, it says connection successful, when i try to set up a zap to trigger an update in my adalo records for “calendar events” after a new calendar event is created on google calendar, when i hit test, it gives me the error: “Forbidden”. the adalo x zapier connection says it works, and I am using the right owner/admin account, it just wont work properly without throwing an error.

9
Rachael S
4 months ago
Colin Kettler
Colin KettlerNew
asked in Troubleshooting

Move a spreadsheet I just created into a folder I just created

I feel like this should be simple but I don’t know what’s going wrong.  I’m creating a deal in an app called Pipedrive. My first task was to create a new google drive folder when the new deal was created. The second task is to create a google sheet when the new deal is created. I would like to move the newly created spreadsheet to the newly created google drive folder.Zapier prompts me to put in a search task so I did. The google drive search task test had no problem finding the newly created google sheet, but then when I go to create a new task to move the “found” google sheet, it says that it can’t find the sheet with the name given.Here’s the Google Sheet that it should be able to move...  Any help here would be much appreciated. Thanks!

5
Troy Tessalone
3 months ago
Raahim
RaahimNew
asked in How Do I

"New Labeled Email in Gmail" - Preventing multiple triggers if there are multiple messages in the thread

Hey, I’m setting up the following automation:New Labeled Email in Gmail → Create card in TrelloThe “label” I’m using in the trigger is a custom label called “_To-do”. When I apply this label to a thread in my Gmail, it ends up creating a separate card in Trello for each message in the thread (so if the thread has 5 emails, it’ll create 5 cards in Trello).Is there a way to limit this so that it only creates 1 card in Trello using the latest message in the thread, regardless of how many messages are in the thread?

2
Raahim
4 months ago
jbascend
jbascendNew
asked in How Do I

Suppressing Slack notifications for Notion database updates

Hi - I set up a zap that sends a slack notification whenever a notion database item is updated. This helps keep my team updated on new information regarding our customers. I’d like to suppress the notifications to only send 1 per database item per day (in the case that an item is updated multiple times in a day).  Is this possible? Thank you!

10
ken.a
3 months ago
Andrea Villena
Andrea VillenaNew
asked in How Do I

How to create a Zap to connect Octopus and HubSpot?

Hello Someone have ever did a zap to connect octopus and hubspot? I tried in the pas and couldn’t sort it out? any support is really appreciated! many thanks :)

4
Troy Tessalone
3 months ago
K
KreamBeginner
asked in How Do I

How do I use Google SSO to add external authentication to a Zapier Interfaces chatbot?

Hi,As the title says, I'm wondering how I can setup external authentication methods with a chatbot interface I created. My use case will be that the bot itself will be accessible via a URL link on a Shopify website. From what I've seen, you're able to use custom domains with the advanced features of Interface (I'm in the process of finding someone from Zapier that can assist me with upgrading to this package) provided that I can attach my own custom domain to the chatbot to use for my own needs, is it possible to put authentication in front of the weblink using tools like google SSO or something similar? does Zapier interfaces support this feature? If not, what would be the best option regarding authentication? I find the existing methods a bit janky from a business perspective, and I'm looking for a seamless solution. 

4
SamB
Community Manager
1 month ago
momo1
momo1New
asked in Troubleshooting

Auth Error TikTok Conversions

Split from:  @chanelle The error still persists for me. I can neither add TikTok conversions nor TikTok leads. I have tried to add this connection via the Zap itself, the TikTok Ad Leads page and the Zapier Connections page (https://zapier.com/app/connections). All three of them were unsuccessful. It looks like there is an OAuth2.0 error either on Zapier’s or TikTok’s side - as one of them is out of sync and does not return the parameter needed for successful authentication (access_code). Please look into this and let us know when it works. Thanks!

1
christina.d
5 months ago
B
brownsugar7210New
asked in Troubleshooting

Notion table blank after Google Form submission, despite completing the test.

Hello Community,I have set up a Zap to transfer data from a Google Form to a Notion table whenever a new form is submitted. However, I am facing an issue where the rows in the Notion table are appearing blank after a form submission, despite the Zap testing successfully in Zapier with green checks.Here's what I have tried so far:Ensured the fields from the Google Form were correctly linked to the corresponding columns in Notion within the Zap. Removed a submission date field from both the form and the Zap to simplify the setup. Reviewed the Zap logs, which showed no errors and indicated the Zap ran successfully. Manually entered data into the Notion table to ensure it accepts entries correctly.The Notion table has some additional fields that do not have corresponding fields in the Google Form, and I left those fields alone in the Zap setup.I'm at a bit of a loss on how to troubleshoot this further. Any insights or suggestions on what might be going wrong or steps to resolve the issue w

10
B
2 months ago
PowerBen
PowerBenNew
asked in How Do I

How do I save multiple email attachments to Google Drive separately with Email Parser by Zapier?

HiI made a zap between Email parser by zapier and google drive to save the pdf files sent as attachments to the email address.When there's a single attachment, it works without a hitch, but if there are several attachments, it creates a zip.I found a thread that solves this problem for gmail but not for email parser by zapier. Do you have any solution to save all attachement separately on google Drive ?ThanksBenjamin

3
Troy Tessalone
2 months ago
B
Basingstoke East ScoutsBeginner
asked in Troubleshooting

Unable to load accounts in Xero when using the Create Bank Transaction action.

Hey, after some help creating a zap for creating a bank transaction in Xero. All required fields have been completed other than the account. There is nothing available under the organisation selected, however in Xero there is a number of accounts available. Why can’t zapier see these? The same is true if I attempt to make a transfer too. It just doesn’t seem to have a view of accounts 

5
ken.a
1 month ago
Yury Sultanov
Yury SultanovBeginner
asked in How Do I

Google Sheets and Asana integration: a new row in Google Sheets appears as a new task in Asana. Privacy policy issues

Dear all, I would kindly ask for your help. I am trying to create a google sheets integration to asana. A new row in google sheets should appear as a task in asana. I’ve read Zapiers’ privacy policy: it states that view only access to google sheets is sufficient enough for this integration. When I have read a topic about asana integration, it’s also stated that there is no special permission required for asana integration. The thing is that Zapier requires full admin access to both apps. How can I give a view only access? Thank you very much in advance!

6
Yury Sultanov
5 months ago
Joseph Esposito
Joseph EspositoBeginner
asked in Troubleshooting

Excel Data Refresh: Columns Not Populating & Custom Pill Mapping Not Working

Hello,  I am attempting to utilize an excel document in my OneDrive for lookup-values. The first step is successfully recognizing the excel document & all related fields within the table (See “FindRow”).  The subsequent steps to utilize the said columns are not populating (see “DataFieldsNotPopulating”).  Even after following the custom pill mapping steps (see “CustomPillMapping”), the resulting fields are not populating.  - in this example the custom pill was to pull form column E & the prior excel lookup step is 203356071 within the zap workflow, so the resulting custom pill coding I believe is: {{203356071_COL$E}} Does anyone have any advise on additional steps I can take so the fields will be recognized?  Thanks,Joe

15
SamB
Community Manager
2 months ago
shadab
shadabBeginner
asked in How Do I

How conversion tracking work from Keap to Google Ads?

We have a client who who use Keap (Formerly Infusionsoft) and we don't find any way to track conversion with conversion values in Google Ads. With Zapier can we track all the conversions into Google Ads? If yes, then how does it work? how do you collect Gclid from keap?

3
ken.a
4 months ago
nuroler
nurolerBeginner
asked in Troubleshooting

Error: Unable to infer object type.

Trying to associate a pandadoc to a hubspot deal, but zapier error says unable to infer object type. How do i format it so that it understands the object type?  

2
Troy Tessalone
5 months ago
RAKC
RAKCNew
asked in Troubleshooting

Yammer error: Zapier could not connect to your account, unhashable type: 'dict'

Tried to sign in using my yammer account but it keeps on showin me this.Info: im trying to connect my jotform to yammer using zapier everything is connected except i cant sign in using my yammer account

3
ken.a
4 months ago
A
Anonymous
asked in Troubleshooting

Why the "testing" Zap doesn't appear in Zapier Chrome Extension when testing my new push trigger?

Please help me to understand.I would like to create a new zap with a New Push in Zapier Chrome extension. My Zapier extension is installed. When I am ready to test my trigger, I open a LinkedIn page, click on the Zapier Chrome Extension but the “testing Zap” is not visible… Without testing my new Trigger, I can’t set up my Zap correctly. Thanks for your help !

3
christina.d
6 months ago
KloserWB
KloserWBBeginner
asked in Troubleshooting

Error: No trigger present in ZDL

I set up a zap through the new ChatGPT plugin, connected my email, but am having issues with a “No trigger present in ZDL error” when trying to scrape google alerts form my inbox. Email is connected, label is correct I believe, but am still getting this error.  Any ideas? 

7
KloserWB
5 months ago
Operations
OperationsNew
asked in Troubleshooting

GMail Zap: The app returned "Access Denied".

So we’ve had three Zaps running for awhile:Notify Slack when a PandaDoc document is completed Put PandaDoc document in GDrive when completed GMail PandaDoc document to billing when completedFor some reason, the GMail Zap just started erroring one day - The app returned "Access Denied". This started happening around July 19th, after working for months. Then, yesterday, we turned it off and on and it pushed through a few holds, but still a bunch of errors. Even when the GMail Zap was failing, the Slack and GDrive Zaps that were linked to it never failed. When I try to replay these 16 Zap runs, they give me an error, and then the Zap turns itself off. If I try to replay one Zap run at a time, it just errors with the same message. The GMail connection tests out just fine, and the PandaDocs are properly being broadcast in Slack and sent to the GDrive.Any ideas? I suppose I could just deal with these manually - download them, whatever - but I just want to make sure this isn’t a larger issue.

3
Troy Tessalone
2 months ago
colindomoney
colindomoneyBeginner
asked in Troubleshooting

How do I stop getting "Task was stopped because its Zap was turned off during its execution." errors?

Hi - I have a Zap with a “Append Entry and Schedule Digest in Digest by Zapier” stage in it (collecting 10 Tweets) and when I set the Zap to disabled I continue to get the “Task was stopped because its Zap was turned off during its execution.” messages for days afterwards. I’ve stopped it, I don’t want to keep getting these messages for ever. If I turn it on again they go away, but come back when I stop it. Is the only way to get rid of them to delete the Zap? This seems to be a new behaviour, only seen it in the last few weeks.

6
Troy Tessalone
3 months ago
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