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Question

Zap doesn't pull all relevant Flodesk datafields

  • July 28, 2023
  • 3 replies
  • 166 views

Floor

Hi! I want to connect Flodesk to Wati (our WhatsApp automation) using Zapier, but I run into a problem.

My Zap does pull the name and e-mail adress from my Flodesk form, but is does not pull the “WhatsApp number” field. As I do need a phone number to proceed with the automation, I’m stuck. 

Why does Zapier not pull my “WhatsApp number” data from Flodesk? 

I hope anyone can help. 

 

Best, Floor 

 

 

 

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 28, 2023

Hi @Floor 

Good question.

 

Are custom fields in Flodesk supported when I use Flodesk with Zapier?

No, Flodesk does not support custom fields.

 

https://help.zapier.com/hc/en-us/articles/8496055316877-How-to-Get-Started-with-Flodesk-on-Zapier


Floor
  • Author
  • New
  • July 29, 2023

Hi Troy, thanks so much for your answer. That definitely clarifies the problem. :-) Have a great day! 


SamB
Community Manager
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  • Community Manager
  • August 2, 2023

Hi there @Floor! 👋

Pleased to see Troy was able to help shed some light on why that custom field wasn’t appearing.

If you’ve got a minute, I’d recommend reaching out to our Support team to have a feature request for custom field support to be added. That way it’ll allow us, and Flodesk’s developers, to track user interest in having custom fields supported. And it also ensures that you’d get an email notification from us once custom field support is added so you can start using it in your Zaps! 🙂