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BelBeginner

asked in How Do I

Is it possible to send different customised emails without using Paths?

Hello,I do professional training, and my goal is to automate my lead reception and then send an automatic email depending on the training chosen. I have 10 formations.So at first I extract the leads on my sheets (something I manage to do) but I can't automate the sending of personalized emails according to the training chosen. is it possible to automate the sending of mail without using the path function and to do it in the same ZAP?

Squirmy1970Beginner

asked in How Do I

How do I create a Zap on a Facebook post to an Instagram account?

So, apparently you can’t Zap a Facebook post to a Instagram acct. Does anyone know how to do this? Please help

A

Anonymous

asked in How Do I

Google sheets variable cell value and triggers wealthbox workflow to start

I am trying to create my first automation! My goal is to have a workflow started in wealthbox crm whenever a a client in 30 days from review. In my google sheet I have 3 columns. Name, Review Due Date, and days from review due(=if(isblank(B2), "", B2-today())). Basically if days away =30, then start workflow for that specific client. However, i’m running in to some issues (mostly naivety) when it comes to the test data for the google sheet. Any thoughts/ ideas are greatly appreciated.

JCPWBeginner

asked in Troubleshooting

Pipedrive error: Neither an Organization nor a Person was provided. One of them must be provided to create a lead.

I am trying to set up a ‘zap’ which would send form submissions using a Klaviyo form through to Pipedrive as a lead. While I’ve got the two platforms connected and data pulling through from Klaviyo:Which seems to be discoverable in the Pipedrive options:I’m getting what I assume is a mapping error when I try to submit the test:I can see on another post that there is a reported bug for a similar problem: But would like to know if this falls into the same hole in terms of a known issue or if I’m actually doing something wrong with the execution? Thanks for any help, John

cstcmyotherapyNew

asked in Troubleshooting

I'm missing the customer name & email from the sample data with WooCommerce's Booking trigger.

Hi, I’m trying to build a zap from WooCommerce Bookings to Zoom however in the test data it appears that it doesn’t pick up the customer first or last name nor their email. How can I get these fields added to the data pulled so it can then go across to the Zoom registration?Thanks

posted in Troubleshooting

Unable to integrate Constant Contact into Ontraport.

I set up a Zap to integrate constant contact and ontraport but it isn’t working. Anyone familiar with integrating the two?

schmittBeginner

asked in Troubleshooting

Zap triggering despite deletion and disabling of all Zaps in ClickFunnels.

I have zaps firing no matter what, they don’t show in my history, and I can’t turn them off.I have/had zapier connected with clickfunnels to fire when a user made a purchase. I made a completely new funnel in clickfunnels (all new URLS) without any zaps pointing to that new funnel URL and it would still fire off a zap. Oddly, they don’t show up in my history at all, so I can’t see which zap is firing, so I turned all zaps off, retested, and it’s still firing. So now I’ve gone ahead and deleted every single zap from my account, tested my funnel in a fresh browser with cookies/cache etc. cleared, and the zap IS STILL FIRING. I’ve reached out to zapier support, but they haven’t replied yet. Has anyone else had this issue? Is there caching on zapier’s end that they need to clear? I’ve cleared my browser cache, website caching, and hosting cache, so shouldn’t be any of those. I did wait 3 days from turning off all of my zaps to deleting everything in the hopes that zapier support would actu

Pedro_RosaBeginner

asked in How Do I

How can I extract multiple email addresses using Email Parser by Zapier?

I have set up a workflow using Email Parser by Zapier (Trigger: New email) & Airtable (Trigger: Create Record). The issue is related to to the Fields extracted. With the Recipient email Field its only extracting 1 Email address (First one) even tho on the source email there are multiple addresses.Is it possible to extract more than 1 Email address? This is an essencial part of the workflow.

Paul from LemonAngels.comNew

asked in Troubleshooting

Issue sending data from Roll to Monday.com.

We are having problems getting data from ROLLHQ to Monday.comhttps://screenrec.com/share/wCpYPW5haO End result is that we want to be able to see the hours per Project under use

4R1KBeginner

asked in Troubleshooting

Unable to create Frame.io project automatically from Asana project.

Hey people,I have the following problem:I want Frame.io to act automatically with Asana.I want to set that as soon as a project is created in ASANA, it is also created as a project in Frame.io.I manage it in the test that he creates a project for me, but unfortunately there is a problem with the project creation as soon as I create a test project in Asana.Also weird is that I can't choose which it uses the name of the Asana project. Unfortunately, ZAPIER only shows me TeamIDs and existing projects.By that I mean: I create a project called "Test123" at ASANA and a project called "Test123" is created at Frame.io. Sorry if I write a little unequivocally, but I hope that you understand what I mean.If someone can help me, I would definitely be very happy about it!Best regards,Dennis from 4R1K

asked in How Do I

Can I delete the original event in Google Calendar after creating a new detailed event on another Google Calendar?

I am trying to copy events from google calendar A to google calendar B, and then delete the original event in google calendar A. The goal is that whenever an event is created in calendar A that matches specific search terms, zapier would create a new detailed event in calendar B, and then delete the original event in calendar A. I am able to search and identify the events in calendar A using the “New Event matching Search in Google Calendar” trigger. The action is “Create Detailed Event in Google Calendar” That is all working beautifully. But I end up with two identical events in two separate calendars. So, how do I delete the original event off calendar A, after the new detailed event is created in calendar B?

Ryan TripiBeginner

asked in Troubleshooting

The CSV file couldn't be read, due to an encoding issue: 'utf-8' codec can't decode byte 0xcd is position 49: invalid continuation byte.

I am currently using the Gmail application to pull an xlsx file from an email I receive, except the attached spreadsheet includes 2 sheets. The Format app is unable to import it as a csv file because of this, and I only need one of the two sheets. Is there a way to split the spreadsheet into two separate csv files, one for each sheet, so I can work with them separately?This is the error message I receive from the formatting app when I attempt to test run it.

ElodiewBeginner

asked in How Do I

Can I send automated emails via Gmail using an alias email address?

Hello!Is it possible to send automated emails via an alias email address? In the “Account” section, I can only connect my main email address. (please see screenshot attached)Thanks in advance!

artemisconseilNew

asked in Troubleshooting

Problems updating dynamically a row in Google Sheets after using ChatGPT

Hello,I use Google sheets as a trigger.Once a new row is added or a row is updated, the content of the “Contenu site web” column is sent in a conversation to chat gpt. The objective is to save ChatGPT’s answer in this same row, in the “Article” column.To do so i have 4 steps : trigger in google sheets Conversation in ChatGPT Lookup spreadsheet row in google sheets update spreadsheet row in google sheetsI have put the ID found in step 3 in the “row” field in step 4, and i chose the “answer” from chat gpt to be added to the “Article column”However, this is the error i get : I don’t understand the issue, do you have any ideas ?Best regards

asked in Troubleshooting

Failed to create a document in PandaDoc: Required field "Role: Client email" (r_Client_email) is missing.

Hi,I am getting an error when i test my hubspot - Pandadoc zap, Any help would be much appreciated. ‘Failed to create a document in PandaDocRequired field "Role: Client email" (r_Client_email) is missing.’Troubleshoot error 9/20 of my tokens work, They go onto the document fine it is just 9 of them including email does not work so it is failing to send. I contacted hubspot and they advised - ‘I have been liaising with our developer team here internally on this for us:Our team have shared that Zapier is fetching this information from Deals using HubSpot API. If the property is not appearing in Zapier, then this is most likely because Zapier is not sending the correct API requests. The team have shared that you would need to troubleshoot this with Zapier as we have limited visibility into this from our side. The Zapier engineer or support rep will need to check what API request is sent by Zapier and what response is returned. The team have shared that it is highly likely that HubSpot’s A

asked in Code & Webhooks

ActiveCampaign Adding/Removing Multiple Tags Using API

Hey everyone, In the ActiveCampaign Zapier integration it is currently possible to add or remove multiple tags from a contact in a single action using the “Create or Update Contact in ActiveCampaign” step. However, looking at the ActiveCampaign API documentation it seems like the API only supports adding or removing one tag at a time from a contact. Does anyone know how I can achieve the same action of adding/removing multiple tags to a contact using Zapier’s custom code or webhook actions? Alternatively, is it possible to see what kind of request Zapier is sending to ActiveCampaign to achieve this action?

asked in Troubleshooting

Google Drive file path for new file trigger that sends email

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.Hello,I am trying to create a zap that will trigger when a new file is created in google drive, then send an email using my gmail account.The trigger seems to work just fine, but I don’t know where the file is located and I don’t see a way to add the google drive file path. This is important because there are many subfolders. Below are two screenshots. The first is the path of where my test file is located. The 2nd is the body of my email. I want it to show USA human resources\frankforSharing\file name or something similar. Any suggestions? Thank you.Frank

MLHSBeginner

asked in How Do I

How do I include additional size information in eBay listings and access the catalog for proper formatting?

I had hired a Zapier Expert who set up a lookup table in Airtable and gave me instructions on how to complete the table matching Ebay names to Square names. I was good until I got to items like tshirts that had multiple sizes. What do I use from Ebay to not only match the item, but also the size. I have written to him several times and requested appointments, but to no avail. This is my missing piece. Ex. https://www.ebay.com/itm/134098846324?hash=item1f38ea0274:g:wXcAAOSwaqxiWssf I have each size listed from square - what additional information after the ebay name do I need to include and in what format. Is there a way to download the catalog from eBay to see their names? He had showed me something in the coding from eBay but I don’t know where to find it. Can anyone help with the last piece? Thank you.

asked in Troubleshooting

Trouble with updating contact's category from HubSpot to Microsoft Outlook.

Trigger: Update contact in Hubspot (custom field/property “Category”)Desired Action: Update the contact’s category in Outlook (defualt field in Outlook) The Zap seems to work for eny contact updates EXCEPT the desired category update. Any ideas for me?

A

Anonymous

asked in Troubleshooting

Unable to use a guest Slack account to post on a channel when new releases are on RSS Feed.

I want to check github releases, and notify to slack when a new one appears.In order to do this, I need to use an rss feed (because github integration doesn’t read public repos).Once I manage to follow the repo, I need that a specific user (slack guest with access to the notification channel), but I can get that user to stablish a connection.Zappier requires for the user to be able to install the app, which seems nonsensical, cause the app is already installed and I only need that the connection validates that I can post to the channel I need.For the most part the app seems to do what we need, but the permission structure doesn’t seem to work as intended.The other issue I find, is that in order to get support to evaluate the factibillity of the project, there is no way to do it, only geta payed account to reach support, in order to see if the app will do what I need, in the way I need it.

RenuJBeginner

asked in Troubleshooting

Error from Slack: User not found

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. Hey Zappier Community!! Hope you all are doing good:) I created the following Zap & the issue is it is running all perfectly except the step#8 Invite user to slack channel. I am unable to figure out the reason because when I check the logs, the error says “User not found” but I am having no issues with steps #4/5/6/7 which are actually concerned with finding the users.Can someone please help me here? On what could be the issue?

VeryfiableBeginner

asked in Troubleshooting

Problem retrieving the content of a Facebook post page

Hello everyone,I created a zappier event for "Create post in WordPress when new post by you in Facebook Pages". All the tests proposed by zappier worked well, and the history shows that it manages to communicate with the Facebook account. However, it can't retrieve the content of the post, including the description and images, and it adds this error: "This problem usually comes from the fact that the owner didn't share it with just a small group of people, a modified one who could see it or deleted it."Please note that the position is public and has not been abolished.Is it possible that this is due to the fact that publications are not published directly from the page, but from a post published by the facebook page administrator and re-shared by the facebook pages?Do you know where it might have come from?Thank you very much!(sorry if my English isn't very good)

CharlieZBeginner

asked in Troubleshooting

Can't post photos from Jotform to Tumblr

I have created a Zap that is triggered by the submission of a form via my Jotform account, and it’s intended to take the submitted photo(s) from the Jotform and post them to my Tumblr blog. I’ve verified the connection of both accounts, identified the fields containing the photo(s) and name of the person submitting the form, and a tag to be included with the post. But when I run a Test, the app returns “Bad Request” and I get the message “No data was found.”I’ve tried skipping the test and publishing the Zap anyway, but it still errors out. I’ve tried removing the name of the submitter and the tag, but it also still fails. Thoughts?

asked in How Do I

How to find Tags fields on Facebook, Instagram, and Pinterest?

Hello,I can’t find a field “tags” for the following apps:Facebook page Instagram business Pinterest pin

asked in How Do I

Add Pins in Pinterest from saved posts on Instagram

Problem: There’s too many social platforms with the ability to save/bookmark content. I want to automate and bring all together to one platform.What i need: There’s a zap to add new pins on pinterest, when you create a new instagram post. But what i want is to automate the posts i save, to create pins. I’ll give an example:InstagramSaved Post on Instagram Tattoo’s folderPinterestNew Pin with a URL link to that Post, on Pinterest Tattoo’s folder Any DEV here to tell me if this is possible and how to do it? Thank you in advance!

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