Question

How do I create a filter for Stripe to send an email ONLY to new customers?

  • 12 May 2023
  • 3 replies
  • 45 views

Userlevel 1

I’m trying to set up an automation where once a NEW customer COMPLETES a payment on Stripe, it will send them an email from Gmail.

How do I set that up?

 

Sincerely,

Techologically Challenged


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3 replies

Userlevel 7
Badge +14

Hi @Nina 

Good question.

One approach is to log all payments in a GSheet.

Then in the Zap you can use this to check if a customer already exists.

If they do exist, then you would add a Filter step in the Zap to prevent the Zap from proceeding.

Userlevel 1

Thank you!

 

So I’ve created a Stripe → Google Sheets connection; so far I’ve managed to create it so that any new customer payment that comes in triggers a new column: CUSTOMER NAME & CUSTOMER EMAIL. 

I’m hoping to then create another Zap that takes is triggered by the new email address & send them an email. 

 

Now how might I go about creating a filter so that I ONLY send intro emails to NEW emails and not existing ones?

Userlevel 7
Badge +14

@Nina 

Use the GSheet Lookup Row Zap action.

As part of the Zap action configuration there is the option to create a new row if a matching row is not found.

Thus the logic becomes Find a Row, else create a Row, so you avoid duplicates.