Facebook Lead Ads unable to Pull Email from New Leads, When Email is Visible in Direct Lead Download List

  • 14 May 2023
  • 1 reply

my facebook lead gen form captures emails but it is not showing up as an option when creating a lead through zapier into my crm.


i am able to select Raw Email Address but nothing populates.


i’ve tried creating a new form and still have the same problem in zapier.


When i download the leads directly through facebook, there is an email column and it is captured

1 reply

Userlevel 7
Badge +14

Hi @wl214 

Good question.

Have you reviewed the available help articles for using FB Lead Ads in Zaps?