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Question

Facebook Lead Ads unable to Pull Email from New Leads, When Email is Visible in Direct Lead Download List

  • May 14, 2023
  • 1 reply
  • 29 views

wl214

my facebook lead gen form captures emails but it is not showing up as an option when creating a lead through zapier into my crm.

 

i am able to select Raw Email Address but nothing populates.

 

i’ve tried creating a new form and still have the same problem in zapier.

 

When i download the leads directly through facebook, there is an email column and it is captured

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • May 14, 2023

Hi @wl214 

Good question.

Have you reviewed the available help articles for using FB Lead Ads in Zaps?

https://zapier.com/apps/facebook-lead-ads/help