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Troubleshooting

Post here if: you've run into an error, have found a bug, are experiencing problems, and/or things are generally not working properly.

  • 7,713 Topics
  • 35,851 Replies
Video

Troubleshooting your Zaps (session from ZapConnect 2021)

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7713 Topics
S
sjones0812New
asked in Troubleshooting
Twitter image to Discord

I am trying to get Twitter images posted to Discord.  I can get the text of the Tweet fine….but not the images

8762
jesse
4 years ago
K
kevinhtreBeginner
asked in Troubleshooting
Dropbox not pulling folders list

This has been happening for 2 days now, I’ve reconnected, reauthorized, deleted and started over my two dropbox accounts. None of that works and both have the same issue. The error occurs with several dropbox actions, but for simplicity’s sake lets say ‘Create folder’. I pick the dropbox account, choose create folder, and on the screen where normally you could pull a drop down list of the folders from your dropbox account I get nothing, and zapier throws this error: Required field "Folder" (directory) is missing.   It is of course missing, but it can’t be filled in. You can’t type into it, and it doesn’t populate and let me select my folder like it should.

253416
Danvers
4 years ago
BlakeBailey
BlakeBaileyConnector
asked in Troubleshooting
Filter by Zapier by Comparing Two Variables

So I am setting up a Zap that needs to compare the Invitee Name and Cancelation Name when someone cancels an event in Calendly. The use case is to ensure that the Zap only runs when the original invitee cancels the event and not an optional attendee. The way I first went about handling this, was going to be to simply compare the two variables in a filter step. Ideally, this would have gone:Continue if:<Invitee Name> <- Exactly Matches -> <Cancelation Name>However, you can only use a variable in the first field, and then have the second field hard coded. I'm working out a workaround for this, essentially where the logic is done in a different step (will update with solution if found), and then the output of that step is used in the filter. In any case I'd like to also submit this as a feature request to Zapier :D

204011
W
4 years ago
D
dimadueNew
asked in Troubleshooting
URL from TradingView not pulling image ?

Objective; trying to post a twitter post with a set message including a picture (obtained from the URL bellow) from a webhook (also from tradingview) Error: The app returned "media type unrecognized.". URL Image Link; https://uk.tradingview.com/chart/xwfHzgQk/   Does anyone have a solution or know what could be causing this? 

22382
nicksimard
4 years ago
D
dee.phBeginner
asked in Troubleshooting
How do I get photos/contracts saved in Dropbox to show up in Airtable as attachments or thumbnails?

hi, i’m into real estate brokerage and have setup a record for my listings in airtable. my photos and contracts are in dropbox.  I have already setup a zap where: for any new property ID created, a corresponding dropbox folder will be created using the property ID. next is i want to have photos/ contracts saved in this dropbox box folder to show up in airtable as attachments or thumbnails.  i’m having a problem to execute the 2nd automatically. can the experts here help? thanks!!!

1614
AndrewJDavison_Luhhu
4 years ago
C
ChuckNew
asked in Troubleshooting
Dropbox Vimeo Zap File Size Limited to 100MB

I need to upload videos from a Dropbox folder to Vimeo. The Zap works just fine with videos file sizes of 100MB or less. I’m on the free plan but the plan comparisons don’t mention file size limit increases with paid plans. I don’t want to click to pay more and still not resolve my issue. The problem is not Dropbox or Vimeo as both far exceed my file size needs. Thanks in advance for your expertise. Just need to Zap video files over 100MB from Dropbox to Vimeo. 

9343
ForYourIT
4 years ago
B
baldjake13Beginner
asked in Troubleshooting
Attach image from parser to a message without image url

I’m using the Zapier email parser to zap a scheduled message into a Discord channel daily. The zap works fine except that when it displays the image attachment, it ALSO displays a long zapier url for the image. So it looks horrible. Any idea how to JUST get the image in discord but not the image url?    

10425
ForYourIT
4 years ago
R
RClay
asked in Troubleshooting
Re: Creating a Gmail Mail Zap

Hello, I'm trying to create a gmail label zap, but when I test the label it doesn't work. Also, is there anyone at Zapier that helps you?

32210
jesse
4 years ago
D
djungBeginner
asked in Troubleshooting
Parser - thrown off by new email domains

Has anyone experienced using Parser where information comes in from a tabulated form (e.g. Smartsheet) and so the structure is pretty clear but then the parsing is thrown off by having 'new' email domains like alumni.school.edu or verizon.net vs the usual .com?

134
Danvers
4 years ago
Q
QuentNew
posted in Troubleshooting
I can't connect Zapier to my Pinterest account

I see this message…   {"status": "failure", "code": 12, "data": "path: /oauth/\nparams:<dict_itemiterator object at 0x7f174dc64e90>\nAuthError(code=500, message='dial tcp 127.0.0.1:22000: connect: connection refused')", "message": "Un probl\u00e8me s'est produit de notre c\u00f4t\u00e9. Veuillez nous en excuser\u00a0!", "endpoint_name": "oauth_connect"}   What to do ??

9041
steph.n
4 years ago
J
jobbque
asked in Troubleshooting
SSL error when connecting to DeskPro, any ideas?

We hit an error adding your new accountauthentication failed: request to https://<our domain>/api/v2/apps/zapier/ping failed, reason: write EPROTO 139841711089536:error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure:../deps/openssl/openssl/ssl/s23_clnt.c:802:Make sure you click "Allow" or "Accept" on the permission popupDouble check your Account has the correct permissionsCheck out our help docs for more information

3141
Danvers
4 years ago
C
coinbakedBeginner
asked in Troubleshooting
Discord -> Twitter (Images don't send, only text)

Any idea how to send an image from one's discord channel to their twitter feed? I added the Zapier bot to my channel in my Discord server. If I write a message to my discord channel and include a link to an image ONLY the text sends to twitter, not the image.Similarly if I post an image from file to my discord channel it never sends it to Twitter.

16587
Danvers
4 years ago
jake_the_guy
jake_the_guy
asked in Troubleshooting
Issues finding HubSpot data sample...

Hey! I'm creating a new Zap. I'm working with Hubspot as a trigger, and when I try to Test & Review, Zapier looks for a data sample for awhile then returns "We had trouble finding a sample."Any suggestions on how to proceed?

11072
jake_the_guy
4 years ago
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