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Question

Failed to create a message in Podium: The app returned"https://docs.podium.com/docs/errors#bad_request"

  • 5 September 2023
  • 1 reply
  • 37 views
Western Envirapest

When trying to create a zap sending a text message to a client it always come up with:

Failed to create a message in Podium

The app returned

"https://docs.podium.com/docs/errors#bad_request".

 

Yet if I change it to Email, it works prefectly fine. I have failed to find how to fix this issue. Any help appreciated.

1 reply

ken.a
Userlevel 7
Badge +6

Hi there @Western Envirapest,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Could you also send a screenshot of the “Action” section of your Podium step that shows all of its fields? Here’s an example screenshot:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks! 😊

Reply


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