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For Developers

Have technical discussions about building app integrations on the Zapier platform.

1823 Topics
Z
ZaneZapier Staff
published in General Discussion
About the Developer Discussion forum

Welcome!The Developer area of the Zapier community is a place for dev-to-dev discussion about connecting your API to the Zapier Platform, and integrating Zapier into your product with our Partner API and embed SDK.  Bring your questions as you get started with our developer tools, building and testing your integration.  Share your expertise as a Zapier developer by answering questions and sharing your tips.  While Zapier engineers will certainly be hanging out here and participating in conversations, this forum is driven by community participation.  When you ask questions here be sure to share enough context so that another developer without access to the private details of your account can provide an answer that’s generally applicable to other developers with the same question.  So when should you ask a question here, and when should you contact Zapier support?Great questions for this community: “How can I do ____ with the Zapier developer tools?”  For example, “use my GraphQL API to

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I
ig_zapNew
asked in Triggers
How to manage test subscription requests in Zapier

I receive two subscriptions for a Zapier REST Hook trigger:one subscription from the Zap editor, which sets up a test subscription while the user configures the Zap the second subscription appears when the Zap is actually activatedAnd then I don't receive unsubscribe requests for the test subscription.As a result, test subscriptions clutter up the subscription storage because they are not used and are not deleted even when Zap is deactivated.How to distinguish test subscription requests and how they can be cleaned later?

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stk9019New
asked in AI Actions/Zapier MCP
Troubleshooting API connection issues between ChatGPT and Zapier

I’ve tried numerous suggestions to fix this, disconnecting and reconnecting the OpenAI connection with Zapier’s AI Actions, but for some reason GPT is unable to gather or list any of the available actions that I created in Zapier’s API Actions. I don’t understand why this keeps on happening. Everyting’s connected, the action is enabled, but for some reason Zapier’s API fails to return a response. It sometimes work when I preview it. I then update it and then try to actually use the AI action in GPT, but it always fails to connect. Is the API flawed here, what gives?  

272
SamB
Community Manager
V
Valentina CerretaniNew
posted in Error Handling
Troubleshooting filters in Zapier for Slack and Sheets integration

Hi, I'm having a problem with this zap I created: New Deals -> Slack -> Sheets (Finance + Coaching). Basically, there are two filters and it stops for some leads. Why is that?  

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V
O
OlaideBeginner
asked in Authentication
Zapier not Connecting to Paypal API

Hi, I started building a Custom App in Zapier so as to store Paypal Client Credentials safely. I used the OAuth connection type and set up the whole thing correctly but when I click connect to app and it takes me to the Paypal login page I keep getting 401 error.  I tried using live credentials, got the same error. I’m using sandbox credentials and I’m getting the same error. 

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O
I
InsightBeginner
asked in Data Structuring
Properties

Hi everyone,I’m using the Zapier → Odoo CRM integration to create new Leads. In the “Create Lead” action I see the Properties field, but I couldn’t find clear documentation on how it should be used.Specifically, I’d like to know: Can this field be used to populate additional fields that don’t appear in the standard Zapier template (for example, fields created with Odoo Studio — x_studio_*)? Has anyone successfully filled these extra fields by passing key/value pairs? I’ve tried different combinations (e.g. Key = technical field name, Value = value), but they don’t seem to affect the created Leads. Has anyone here managed to use the Properties field to map custom fields or other Odoo fields that are not included by default in the Zapier connector?Thanks a lot! 🙏

203
Troy Tessalone
Zapier Orchestrator & Solution Partner
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consultantconnectNew
asked in Authentication
Using Google Service Accounts with Zapier for Google Workspace integration

Has anyone aced using Google Service Accounts with Zapier? It seems that Zapier don’t realise that Google Workspace is an enterprise solution, so it’s expected that an individual Google account is used. Really disappointed to discover this just a few days into our subscription. Seems I’ve probably just wasted £182.44 of my employer’s money!Mark

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C
J
JcRallyUpBeginner
asked in Authentication
Building a private integration and using Client credentials for auth

Howdy, I’m trying to build a private Trustpilot integration to make use of the Generate service review invitation link API call, which the currently isn’t an available action for the Trustpilot Zap. I had tried using the Custom Action to build that call but ran into some issues there as well - here’s the community post I spun up about that My current issue has been with successfully adding authentication to this private integration. It looks like the authentication steps expect an Authorization Code Grant Type from the Oauth2 authentication, however, I have been failing to successfully completely the login. I’ve entered what I believe is the correct endpoints and credentials. When I attempt to connect, it opens the sign in page for Trustpilot, I enter my email, which then sends a login link to my email. However, the link opens to a Trustpilot login page that never logs me in and there are console errors in the developer view of my browser. When I reached out to our Trustpilot contact,

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J
Emma Hindley
Emma HindleyBeginner
asked in Actions
How to create a custom slack action to get response (Approval and Reject with some response)?

Hi Community,I’m building a custom Slack action in Zapier.I was able to create the UI block using Slack’s Block Kit, but I’m stuck because:I can’t make the Zap wait for a user response the same way the built-in Slack action “Request Approval” does.My Requirement Post a message in a Slack channel asking for Approval or Reject. If Approved: Capture the approval status (Approved). Before approving, the user must select another user, and I need to send that selected user’s email back to Zapier. If Rejected: Show 3 radio button options to select a rejection reason. Capture: Reject status (Reject). The selected rejection reason. The email of the user who rejected it. My Question Can I customize the existing Slack action “Request Approval” to include these extra features (user selection + radio button reason)? Or do I need to build a fully custom integration that handles waiting for the response and passing data back to Zapier?

293
Troy Tessalone
Zapier Orchestrator & Solution Partner
T
Tandem RealtyBeginner
posted in General Discussion
Zap vs Agent

When do you build a zap vs when do you build an agent?I’m in the early, early phase of building an agent for some tasks and I’m feeling like it would make more sense to use a zap for things that don’t require context or interpretation. I could easily see myself building an agent and going overboard or over complicating something by using an agent. What are some of the questions or “tests” do you use to determine if you need a zap or an agent?

443
S
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mikaelmmBeginner
posted in Actions
How to modify specific cell values in Google Sheets using previous results

Hi. asking for a featureI want to modify specific cells in a google sheet, using whether a fixed test or a result from a previous step.for exampleI have a sum from a mysql query, and i want t use that result in a google spreadsheet in some cell(Currently the custom event is useless referring a previous result)  

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M
C
c.s_2025New
posted in Error Handling
GA4 integration error: Known bug and expected resolution timeline

Receiving this error: This Google Analytics 4 step hit an errorOops! Something went wrong. Google may be having issues with their API - please try again later. I have searched and found that this is a known bug. Is this something currently being worked on and do you expect to find a solution in the next month? If someone can please add me to the list of users that has been accumulating for over a year I’d appreciate it. But I’d appreciate more information than just “There are no updates at present, but I’ve added you to the list, so we’ll definitely notify you as soon as this bug is fixed.”

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C
P
psfonsekaNew
asked in Testing
Find new records Inconsistency depending on promoted/test version

Hello, I’ve been working on an issue a user has been dealing with, that I believed I had solved based on my testing with the CLI tests and before promoting the version on the zapier UI. The fix is supposed to take errors like we see (due to deleted objects) and filter them out in the returned results. However now that it is promoted (1.14.4), the error shows up when trying out “Find new records” while it does not happen for the version being pushed again without promotion (1.14.5). I guess I just want to understand what exactly that “Find new records” button is doing/ what bundle it sends so I can repeat it exactly from the CLI for debugging?  

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P
H
halfbakedpieNew
asked in General Discussion
API for inviting user to Zapier

Is there any API for inviting user to zapier organization account.

112
PaulDavidson
O
OxsomeNew
asked in Error Handling
Fallback feature for AI by Zapier LLMs during failures

If the LLM selected in AI by zapier fails, there should be a fallback feature.  LLM failures are happening more and more due to increased usage.  Just got a new error today: Gemini LLM Pro overloaded, please try again later. Most common failure is timed out. How can we get this feature added to roadmap? 

121
Troy Tessalone
Zapier Orchestrator & Solution Partner
H
HKZaiperNew
asked in Actions
How to transfer attachment from SmartSheet to AzureDevOp?

Hi there, I am trying to transfer attachment (if any) in SmartSheet work item to user story in AzureDevOps. Tried to use line itemizer but it couldn’t recognize the attachment field. Any suggestions?Thank you.Carrie

51
Troy Tessalone
Zapier Orchestrator & Solution Partner
P
PujaNew
asked in Actions
Connection between Zoho inventory and Woocommerce

We have a Zoho account and now, we want to migrate our data from Zoho inventory to WooCommerce. We have few custom fields of the products in the WooCommerce which data will be synced from Zoho inventory.  So, we want all the product data from Zoho inventory to WooCommerce and the customer & order data from WooCommerce to Zoho inventory.  How does it possible?

261
Sebastian M
L
LucaMontaBeginner
asked in Data Structuring
How to handle dynamic data keys in Zapier integrations

Hello,I tried googling and searching, but wasn’t able to find a satisfactory answer.I am building an integration for my “membership” app where I’ve got dynamic fields, created by admins.Please note this is a product sold to many websites, therefore I cannot know which fields are created.I built the entire infrastructure, everything is ready to be published, but got stuck on the sample output definition. Zapier wants a fixed structure, but I can’t have one.Then I thought about passing the user ID as fixed field and a JSON string for “user_data”, but how to extract those values to be used on further Zapier steps?Any help to save me from having trashed weeks of work is welcome!Thanks  

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A
AmulekoneNew
asked in General Discussion
can staff help me

I received this I received this email and I’m trying to sign up for it. Can somebody help me sign up for it? I’m a new customer. I’m trying to get this deal. Can somebody help me and Steph just I guess react to this message asked me for my email to send it to or whatever but how do I sign up for this or can somebody sign up for signed me up through the community or whatever can somebody please help me and Steve who is the staff here can somebody help me get this deal

51
Troy Tessalone
Zapier Orchestrator & Solution Partner
D
dansanNew
asked in General Discussion
is there a way to programmatically access a list of all zapiers integrations without being a published developer

Essentially I’m working on a study to see what products are offered by different companies and I want to access Zapiers integrations however I can’t unless I have a client ID to use the get app endpoint. Is it possible to get a list like this without publishing an app 

101
jameswood32
B
blazeeNew
asked in General Discussion
Is Zapier worth the cost for customer support?

i am wondering why would I go with zapier that charges way more than make for less support? I think zapier should get off the high horse. 

101
Troy Tessalone
Zapier Orchestrator & Solution Partner
C
cebigam
asked in General Discussion
Seeking Recommendations for Customer Service Automation

Hi everyone,I’m exploring ways to improve our support workflow and reduce response times. We’re particularly interested in solutions that can handle routine inquiries, ticket routing, and follow-ups efficiently.I’ve been reading a lot about AI-driven chatbots, CRM integrations, and automated messaging platforms, but the options seem overwhelming.Could anyone share their experience with reliable systems or software? Specifically, I’m curious about the best tools for customer service automation that balance ease of use, affordability, and scalability.Any insights, pros/cons, or real-world examples would be incredibly helpful.

202
Troy Tessalone
Zapier Orchestrator & Solution Partner
C
Circus MobilityNew
asked in Error Handling
"Failed to create an user role in Discord 400: Unable to remove role" still coming up after I've given all permissions

I keep getting ,Failed to create an user role in Discord400: Unable to remove role.Despite having checked that Zapier has the permissions and I made sure the Zapier user role is above the role I am trying to remove. I’m not sure what to try next.  

111
Troy Tessalone
Zapier Orchestrator & Solution Partner
T
Tadas222New
asked in General Discussion
Zapier Google OAuth for users with restricted scropes

I am currently developing an app that integrates Google OAuth with restricted scopes, such as Gmail Compose. Currently I am handling OAuth process in my app, however I ran into an issue that I am required to undergo security assessment when verifying Google App. I am exploring the option of using Zapier to handle these Google actions on behalf of my users to simplify the OAuth process. I imagine that the flow would look something like this:User connects his Google account via Zapier provided Google OAuth screen; User invokes “Create draft” or some other action in my system and calls Zapier webhook with some required data; Zapier creates a Gmail draft for that specific users.So my question is - is it possible to fully rely on Zapier's native Google integrations to handle OAuth and Google API actions for all my users without requiring my app to undergo Google's OAuth verification and third-party security assessment or would this assessment be required regardless when working with restric

201
PatriciaF
B
BurakBeginner
posted in Actions
Missing features for handling delayed Zaps during edits / transitions

Hey everyone! I love Zapier as a product.But recently, I’ve been running into a frustrating limitation that I’m surprised isn’t already addressed (I also spoke to support about it). When working with Zaps that include delays, I believe there really needs to be an option to:A) Fade out the current version of a Zap. That is: allow all Zaps that are already running and in a delay step to finish, while preventing any new triggers from entering the Zap.B) Manually skip a delay if needed — especially when retrying errored runs. This would be a huge help when debugging or editing live workflows.Without these features, editing or replacing Zaps with delays becomes a nightmare. Delayed runs often error out if the Zap has changed too much while they were paused. Also, transitioning from one Zap to another is messy — there’s no way to “drain” delayed runs without fully turning off the Zap, which effectively kills all in-progress actions.I can’t imagine I’m the only one who has struggled with this

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