Authentication

Hello,   I am currently experiencing a problem when trying to connect my Jotform account to Zapier. Despite several attempts (clearing the cache, changing browsers, checking login details), the connection fails every time.   Can you tell me if there is a solution or a specific procedure to resolve this issue?  I would like to be able to use Jotform as a trigger/action in my Zapier automations, but the integration does not seem to be working.   Thank you in advance for your help and advice.   Best regards,  Nathan   

I recently learned from support that Zapier Agents only allow one instance of each action type, and any configuration changes apply globally across all references to that action.I'm using Storage by Zapier to store authentication credentials (identity and authentication factor values) - specifically, I need to store and retrieve a username and password. However, I'm experiencing the same issue - when I try to use different Storage values for different purposes, changing one configuration changes the other.Questions:Does Storage by Zapier have the same single-instance limitation as other actions? If so, where should I store multiple sets of authentication credentials within a single Agent? Are there alternative approaches for managing multiple authentication contexts without creating separate sub-agents?

Hi everyone,I’m trying to integrate JobAdder → Zapier using a free Zapier trial. I have full admin access in our JobAdder account and can log in normally on the instance.However, when I try to connect JobAdder inside Zapier, the OAuth window says:“Incorrect username or password”even though the same login credentials work perfectly when signing in directly to JobAdder.My questions are: Since our Admin accounts cannot see Templates, what is the next step to enable API/Integration permissions? Can JobAdder Support enable API access for my user, or tell us who the Primary Account Owner is so we can request it? Is this the reason Zapier cannot authenticate even though my login/password are correct?

Hi, I started building a Custom App in Zapier so as to store Paypal Client Credentials safely. I used the OAuth connection type and set up the whole thing correctly but when I click connect to app and it takes me to the Paypal login page I keep getting 401 error.  I tried using live credentials, got the same error. I’m using sandbox credentials and I’m getting the same error. 

Has anyone aced using Google Service Accounts with Zapier? It seems that Zapier don’t realise that Google Workspace is an enterprise solution, so it’s expected that an individual Google account is used. Really disappointed to discover this just a few days into our subscription. Seems I’ve probably just wasted £182.44 of my employer’s money!Mark

Howdy, I’m trying to build a private Trustpilot integration to make use of the Generate service review invitation link API call, which the currently isn’t an available action for the Trustpilot Zap. I had tried using the Custom Action to build that call but ran into some issues there as well - here’s the community post I spun up about that My current issue has been with successfully adding authentication to this private integration. It looks like the authentication steps expect an Authorization Code Grant Type from the Oauth2 authentication, however, I have been failing to successfully completely the login. I’ve entered what I believe is the correct endpoints and credentials. When I attempt to connect, it opens the sign in page for Trustpilot, I enter my email, which then sends a login link to my email. However, the link opens to a

While attempting to connect Zeffy to Zapier, I encountered the following error:Authentication failed: Invalid access token in authorization request headerSteps Taken to Resolve the IssueI clicked on the official Zeffy Zapier integration link provided in their support documentation. I tried connecting using private/incognito browsing mode. I switched to a different browser, specifically Firefox, to rule out browser-specific issues.Despite these efforts, the error persists and I am unable to establish a successful connection between Zeffy and Zapier. Anyone have a similar issue and know how to resolve it?

I am trying to send data via webhooks. I've configured the field and data to be sent, however, I am facing an issue in including the Basic Authentication. These are the instructions that I received.AuthenticationThe API uses BASIC AUTHENTICATION method, it is necessary to add a header including the authentication information here are some examples:Sending Authenticated Requests Using JavaScript:If you are using a client-side JavaScript framework, such as jQuery, to interact remotely with our API enabled, you can send the authorization headers in an AJAX request.In JavaScript and many other languages, the Basic authentication requires sending the username and password Base64 encoded.Username:Password:Can you tell me the steps to follow to configure the basic authentication in the zap?

I have tried everything.  It is a business account.  It is connected to a facebook page that I have connected to zapier.  However, it never lists when I select my facebook user, and if I add the ID manually, it says this: Failed to create a media in Instagram for BusinessCould not upload media file. Unsupported post request. Object with ID '74617211898' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api 

My team is trying to create an integration between Zapier and Twilio. When creating the Zap, the Twilio integration step is asking for our Twilio Account SID and Account Auth token. We would much prefer to instead use a Twilio API Key and Secret, which we can generate for this specific use case, instead of providing the root credentials to our Twilio account. Twilio’s own documentation suggests using API Keys for third-party integrations, and in fact states that “Twilio doesn't recommend using your Account SID and Auth Token in production” at all - (https://www.twilio.com/docs/iam/api-keys#why-you-should-use-api-keys)  Given that API Keys and the root account credentials should generally be equivalent in what they can grant access to, is there a reason the Twilio/Zapier integration requires the root Twilio account crede

Hi all, I'm following the fix for Reddit integration outlined in this help article: https://help.zapier.com/hc/en-us/articles/8496006907021-How-to-get-started-with-Reddit-on-Zapier#connect-to-app-on-zapierJust want to flag that currently, the OAuth token generated from the connection expires in 24 hours, and is not automatically renewed by Zapier. This necessitates the user (me) needing to reconnect their Reddit account every 24 hours. Is there anything I can change on my end so this isn’t required so frequently?Alternatively, if it's possible to update/adjust on your end so that I don't have to make reconnecting Reddit a daily ritual it would be much appreciated!

Hi there,I’m building a platform and want to integrate Zapier with Oauth2 for my users to be able to connect their accounts to be used with Zapier.I’ve gone through the documentation and created a new integration.Everything has gone ok up until this point. When trying to connect with Zapier I’m getting the following:My understanding is that the client_id should come from my platform, correct? So I created a random client_id string that is used both from my platform (and included in the url parameter “client_id=clientIdString”). And the same string is saved in the integrations Application credentials/Client ID. And a followup question to this. When setting up the authentication, step 5, trying to connect to my app, Zeppier does not seem to include the Authentication token in the request header.

I’m trying to have the copilot create a basic get requests that finds “Authorized” invoices from a specific Contact Name and output a list of the Invoice Numbers to be used in the next step, but I keep getting a 403 Error saying “AuthenticationUnsuccessful”. The connection to Xero works and I’m able to use the prebuilt commands like find invoice by Invoice Number. I’m just not able to use it with any custom actions. Any suggestions?  

I am trying to connect to an application and receive this error.  Does this error mean the issue is on Zapier’s side or the application. We hit an error adding your new accountauthentication failed: The app returned "ERR_AUTH_FAILED".Make sure you click "Allow" or "Accept" on the permission popup Double check your Account has the correct permissions Check out our help docs for more information

I just took over this project, and the colleague who previously maintained this project is now working on other things. There is a problem with the customer feedback interface, and I am troubleshooting.I am testing my OAuth v2 authentication, and Zapier tells me that it cannot find the access token. How should I solve this problem?It looks like code mode is used and Zapier tries to find the token directlyI just took over this project and I'm not very familiar with Zapier, so I'm sorry  

Hi,I have just newly started working with the AI Actions API. Following the guide in the documentation, I have generated an api key as well as connected it to a custom action. However, when I try to authenticate using the API Key, its showing me {“error”: “invalid token”} on my terminal as well as on their playground. The curl command I used is as follows: curl --request GET \  --url https://actions.zapier.com/api/v2/auth/check/ \  --header 'Authorization: Bearer ' \  --header 'x-api-key: <API-KEY>' Can someone please help me with where I might be going wrong?

Hi team, I am working on setting up a Zapier integration using the OAuth v2 flow.After the user is successfully logged in on our app then the app redirects the user back to the Zapier OAuth redirect url e.g https://zapier.com/dashboard/auth/oauth/return/App--moderator removed--CLIAPI/ However when the user is redirected to the mentioned Zapier OAuth redirect url with the authorization code appended, it throws a 404 error when it tries to open the Zapier page.I have setup my own api endpoint for callback and from platform zapier I am able to authenticate successfully, however from app end when I tried to manage the same it is navigating me to https://zapier.com/dashboard/auth/oauth/return/App--moderator removed--CLIAPI/?state=8nzk8k&code=4/--moderator removed--&scope=profile%20https://www.googleapis.com/auth/gmail.readonly%20https://www.googleapis.com/auth/userinfo.profile

Im using the developer platform to build a zapier integration with an API that uses OAuth2 authorisation however am struggling. The API in question uses 4 bit of information to obtain an access token:client_id client_secret username passwordThe client_id and secret are fixed - they will be set in the Zapier integration and used every time. The username and password will need to be gathered by zapier then added to the request whenever someone wants to authenticate.I can run a curl request and am successful in returning a result:curl -XPOST -H 'Accept:application/json' -d 'grant_type=password&client_id=xxxxxxxx&client_secret=xxxxxxxxxxx&username=person@domain.com&password=MyPassword!' https://myAPIdomain.com/v1/auth/token I have tried configuring this with both Oaut

I’m trying to integrate my laravel app (using passport for auth) with zapier, but I’m having problem all calling GET oauth/authorize Have anyone met this before? I need your help. Thank you.

I’m trying to connect my highlevel account to another CRM so leads are created automatically in my CRM.  It keeps on telling my connection is expired and I need to reconnect it.  I’ve tried reconnecting multiple times, I also renewed my API on my highlevel account and this still did not work.  What am I doing wrong? 

Hello,I need to integrate Zapier with SharePoint however my team is unable to use the out of the box integration since it gives Zapier full access to our SharePoint list which is allowed per security (See screenshot below). Is there a way to restrict the permission while narrowing the Scope for Zapier to only the SharePoint list it should have access to?   

This question is about the request from an app to Zapier’s `target_url`. Is it possible to have this request authenticated? Looking through the documentation I could not find a mention of this.

When using webhooks within Zapier, you may need to use a Secret Key or Bearer token.How should you manage this if you don't want other users in your company to know about it, or if you don't want to leave information in Zapier itself? thanks

It seems like a Zapier doesn’t fully implement the OAuth 2 flow, in regards to updating the refresh token. So the refresh token has to essentially live forever or you have to force customers to periodically update the refresh token? We’re returning the refresh_token in the auth token refresh request as specified in the OAuth standards but Zapier doesn’t actually use the refres_token in a subsequent response. Can anyone confirm if Zapier supports refreshing the refresh token in perhaps some other way without user interaction?    An example successful response:     HTTP/1.1 200 OK     Content-Type: application/json;charset=UTF-8     Cache-Control: no-store     Pragma: no-cache     {       "access_token":"2YotnFZFEjr1zCsicMWpAA",       "token_type":"example",       "expires_in":3600,       "refresh_token":"tGzv3JOkF0XG5Qx2TlKWIA",       "example_parameter":"example_value"     } 

Hi all,I wondered if I could get some advice on how to best handle OAuth access and refresh tokens.I have built some Zaps which make calls to an API using Webhook by Zapier. The calls must be authenticated with an access token. An access token is valid for 30 minutes and can be refreshed using the refresh token, which is valid for 60 days.I store the access and refresh tokens in a Zapier Table. I have built a Sub-Zap to refresh the token, which essentially fetches the refresh token from the table, refreshes it, updates the table, and passes the access token through to the Zap that called it.This works well, but the trouble is that because multiple Zaps are using it, there’s the risk that another Zap calls the Sub-Zap before the first Zap has finished, making the first access token invalid.I thought about having the Sub-Zap refresh the token every 30 minutes, but this would seem a waste of tasks as the Zaps which need the token don’t run all that fr