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Error Handling

Questions about setting up error handling in integrations on the Zapier platform.

  • 19 Topics
  • 53 Replies

19 Topics

U
UtsavBeginner
asked in Error Handling

Authenticate using API key in Developer Platform

Hello,I have a problem with private app integration.When I authenticate using the API key, gets an Network error.And save button was not working to save API key.I have tried many times but it's not working properly.This is the screenshot of an error message https://prnt.sc/LFpHS1jbi2icPlease give a solution. Thanks.  

2
M
14 days ago
therealkenobi
therealkenobiBeginner
asked in Error Handling

Can anyone review this custom action with google sheets for me?

I’m trying to update a column at a time with google sheets. Ideally I’d like to do multiple columns, but we’re starting with just one. I’ve got everything set up according to the google API documents and when I test the API, it works. But when I transfer the zap over live, it runs into an error saying that the formatting is wrong and it expected another value. I’ve tried this with multiple inputs (a column of 5-6 values) and just one value, but I get the same error each time. Here’s what google API documents say it should look like:  Here’s what I have in the body:Here’s my entry in the zap itself:  Here’s the error I’m getting: "error": { "code": 400, "message": "Invalid JSON payload received. Unexpected token.\n,}\n^", "status": "INVALID_ARGUMENT" } }

0
therealkenobi
2 months ago
A
AllinallNew
asked in Error Handling

Got error : Invalid API Response: - Got a non-object result

My zap was working earlier, suddenly it stopped working. I have tested in postman , sharing the response I got in postman {    "status": "success",    "message": "New contact is created successfully"}and status code is 200But I got error in zapier, please helpInvalid API Response: - Got a non-object result, expected an object from create ("[object Object] test") What happened (You are seeing this because you are an admin): Executing creates.contactCampaign.operation.perform with bundle Invalid API Response: - Got a non-object result, expected an object from create ("[object Object] test")My Zap Id is 202192 

2
O
3 months ago
S
samsammaltaNew
asked in Error Handling

WIX to CIN7 Sale through Zapier

We have a WIX website, and am trying to use Zapier, so when an order is received in WIX, it creates the customer in CIN7, and then creates the order. It is giving me an error on the Total value/price . See attached. Has anyone encountered this and maybe has a solution? ThanksSam

3
Troy Tessalone
3 months ago
M
minimediaNew
asked in Error Handling

invalid email treated as data only

Hi,I am having fun linking ECWID to VCITA and I got it working fine, then it stopped working and been trying to fix it since. I believe there's an issue between ECWID & VCITA regarding Zapier but the latest i am getting is an invalid email, when the email is valid, I also don’t want Zapier to police the email addresses being inputted by clients, so how can you just treat it as a data field only?

14
M
3 months ago
H
husayngokalBeginner
asked in Error Handling

Zapier error-handling is gone?

So just yesterday, this exact menu was giving me the option to add an error-handling step. Now it doesn’t, why is that?  

1
Troy Tessalone
4 months ago
F
furankiNew
asked in Error Handling

How to surface error thrown in performSubscribe ?

While implementing performSubscribe, I encountered an issue. My function executes a GraphQL endpoint to create a webhook. Error handling has been added to raise any failures as proper errors.The problem is that, despite seeing the Zaps correctly in the "OFF" state and receiving a Zapier notification email about the failure, I want to surface this error immediately to the user after they toggle the action from OFF to ON. Ideally, this would be a visual notification on the same screen, rather than relying on the email (which they might miss).I searched for similar issues but haven't found a solution yet.  

0
F
4 months ago
F
FamaiNew
asked in Error Handling

401 error at the ‘POST in Webhooks by Zapier’

I am trying to automate workflow from Formaloo form to Clio Grow account by using Zapier webhooks.The trigger from Formaloo side works fine, but I received 401 error at the ‘POST in Webhooks by Zapier’ as the app returned "Unauthorized"I followed the instruction from this article: https://www.linkedin.com/pulse/how-integrate-3rd-party-software-clio-grow-using-webhooks-ian-almasi/Does anyone know why the error occured? Here are the setting:   

9
Troy Tessalone
5 months ago
T
TahirNew
asked in Error Handling

Issue with Server not exist due to internet Problem

Hi,Respected members,Please do needful to support me I am facing an issue in Zapier communicating with my SQL Server. It did not generate a record in my SQL server due to an internet Zaiper communication break with my server. Due to this, I faced an error and did not receive the record.Kindly support how to eradicate this issue.Thanks & Regards

0
T
6 months ago
T
toktokBeginner
asked in Error Handling

skipThrowForStatus: true throws anyway (z.request)

I’m having a hard time testing the `z.request()` in combination with the `skipThrowForStatus: true` setting.My understanding from running on the Zapier platform is, that it does not throw an Error but returns the response instead.However running with `zapier test` the following code with the node platform (current zapier-platform-core@12.0.3): const results = await appTester(async (z, bundle) => { for (let step = 0; step < 100; step++) { console.log(step) /** @type {ZapierZRequestResponse} */ try { const response = await z.request({ url: `${bundle.authData.server}/api/endpoint/`, headers: {Authorization: `Token ${bundle.authData.api_token}`}, skipThrowForStatus: true, }) } catch (e) { const ee = e } } return null }, bundle)it always throws on a 4xx. But the reason to test here is to actually provoke the error and then handle it for which the HTTP response unfiltered

4
shalgrim
1 year ago
D
deepaliBeginner
asked in Error Handling

How to handle app return error from API side in Zapier?

How can i handle api return error in user friendly mode, currently i am getting api’s return error like this screenshot which is mentioned belowBut want to return some user friendly formatted data with response code. here i receive validation error “one of the url is invalid” 

1
M
1 year ago
M
masterAkayMOEBeginner
asked in Error Handling

At least one field required

Hey, I want to create an Action in which at least 1 out of 2 (either one or both) fields should be required. How do I set it up? I have searched the forum but am not finding any way to achieve this combination. Truth table: Field 1 Field 2 Validation Empty Empty Failed Filled Empty Passed Empty Filed Passed Filled Filled Passed  

4
shalgrim
1 year ago
S
sociabble_devBeginner
asked in Error Handling

Show custom error message in case of 400 error code

Hello,I'm trying to display a custom error message to the user when a service call returns a 400 error.Indeed, our services return a 400 error code with a specific message.Example:{"errors":{"":["There should have only one occurrence of each language: fr 2 occurrences","There should have only one default language in Contents"]},"type":"https:/ /tools.ietf.org/html/rfc7231#section-6.5.1","title":"One or more validation errors occurred.","status":400,"traceId":"00-367e5cbb1a26ddb093fc31b10d23115c-53881c67df805217-00 "} In case of error, the user sees only the title content. (only Admin can see the entire content result on the monitoring interface)How can i do to show him the errors content? Thanks a lot for your answer.

3
christina.d
2 years ago
H
HoralandBeginner
asked in Error Handling

Adding After afterResponse error handing breaks authentication

I’ve added the following error handling to the middleware using the ‘afterResponse’ property. This seemed to work for the validation of the action responses but it breaks the authentication which dies with the error below. If I take the ‘afterResponse’ property out authentication works. What am I missing here?const handleErrors = (response, z) => {  // Prevent `throwForStatus` from throwing for a certain status. if (response.status === 400) { response.skipThrowForStatus = true; throw new z.errors.Error(response.json.error.message, response.json.error.code, response.status); } else if (response.status === 404) { response.skipThrowForStatus = true; throw new z.errors.Error(response.json.error.message, response.json.error.code, response.status); }};authentication failed: Middleware should return an object. What happened (You are seeing this because you are an admin): Starting GET request to http://30dd3db01e47.ngrok.io/api/v2/integrations/zapier/m

1
H
3 years ago
H
HoralandBeginner
asked in Error Handling

How should data validation errors be returned?

Within my API, validation errors are returned with a HTTP error 400 and a message.When I test the API as an action in Zapier and hit a validation error, zapier flags the zap as failed, emails me to tell me there is an issue but all I get is the first word of the error message as Zapier truncates the messageWhat happened (You are seeing this because you are an admin):Stack trace: ResponseError: {"status":400,"headers":{"content-type":"application/json"},"content":"{\"success\":false,\"message\":\"AnHow should I be returning validation errors from my API so that Zapier will handle them in a more friendly error. I can’t see any documentation that covers this.

2
H
3 years ago
carlosatconnex
carlosatconnexZapier Expert
asked in Error Handling

Handle 403 Error as 401 (auto refresh acess token) [Oauth 2 , Platform UI ]

Im doing a GoToWebinar integration to get some data that´s not included in the native app and i need.My auth is working for the first token but is not refreshing so i get promted to re-auth after 60 mins and my zaps get turned off, i noticed im getting a “403” error instead of a “401” so i guess i need to handle it manually??Q: does anybody has some snippet/example to handle a 403 error as 401 in zapier´s platform UI ?**The objective is to trigger the Refresh Token request  when i get a 403 error (instead of a 401)

2
carlosatconnex
3 years ago
B
brianjBeginner
asked in Error Handling

How to process Action errors in a meaningful way

What is the proper way of handling or processing errors when defining an Action for an integration. Right now if the Action web-service call fails during Zap setup/creation there is only a cryptic message with an HTTP status code displayed. The nicely worded error message that is returned is not displayed to the user. I assume that I am doing something wrong in my API Request code. I would like to know how retrieve or extract the error message and where/how return it.  const options = { url: 'https://www.website.org/doaction', method: 'POST', headers: { 'Content-Type': 'application/json', 'Authorization': `api_key=${bundle.authData.api_key}` }, params: { }, body: create_update_data}return z.request(options).then((response) => { response.throwForStatus(); const results = response.json; // You can do any parsing you need for results here before returning them return results;});   

0
B
3 years ago
I
IC_maxBeginner
posted in Error Handling

Basic Authentication issue

I am using Basic Authentication for my app. And I need to display login errors if they provide wrong credentials.. So how can i achieve this? Now what is happening, simply the login window gets disappeared after submit.Thank you

2
I
3 years ago
I
Ian StewartBeginner
asked in Error Handling

Invalid credentials expected behaviour

Hello, Sorry if this is a noob question. I am trying to authenticate using Session Auth, and I am testing different scenarios. What is the expected behaviour when the user enters an incorrect password?  I got this output from a mock endpoint that returns 401. Is this what the end user will see?    Thanks, Ian 

3
Danvers
4 years ago
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