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Question

Error Handler Path Not triggered after API Error

  • May 7, 2025
  • 2 replies
  • 32 views

Hello community,

I’m having a problem with our zap flows. We have a step that makes a POST call to an API and then our flow splits in two. The success and the error paths. 
Looking at a specific ZAP run I can see that we got a 702 error from the API yet the zap flow continues down the SUCESS path.

Is there anything in config that would make this happen?
Am I missing something?

Thanks.

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2 replies

Sebastian M
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  • Zapier Staff
  • May 27, 2025

Hi ​@umeloans, welcome to the Zapier Community 👋

 

This is quite peculiar. Could you let me know if you replayed that particular Zap run at any point?

 

From the date shown in the screenshot, the logs will no longer be available for our team to look into this at a deeper level.

 

However, should you observe this behaviour again, I’d recommend reaching out to our support team here so we can hopefully pinpoint the root cause and help solve the issue.

 

Looking forward to hearing from you!


  • New
  • June 13, 2025

Hi,

I had the same issue as described here. Not sure why this is happening, but would appreciate any assistance.