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Question

Authorization Headers

  • January 21, 2026
  • 2 replies
  • 5 views

Hi all

We have a custom built app/integration with a number of trigger endpoints in it.  One of our trigger endpoints is not being sent from the Zapier platform - the Platform UI has the header configured and the logs say it has been sent but our endpoint code is not receiving it for ONE trigger.  The test endpoint IS receiving the header so it does not appear to be an infrastructure issue our end.  I have checked our platform web server (Apache) and there is no explicit removal of this header happening.  Would love some input from you guys - hopefully its something dumb I am doing.

 

Marcus

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • January 21, 2026

Hi ​@Corsair836 

Try cross checking the config against other triggers that are working as expected.

For us to have more info, post screenshot about what you are referring to.

 

You can try opening a ticket with Zapier Dev Support: https://developer.zapier.com/contact

 

If you are looking to hire help, there is a directory of Zapier Partners: https://zapier.com/partnerdirectory


drtanvisachar
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  • Zapier Solution Partner
  • January 21, 2026

Hello ​@Corsair836 

This kind of thing is almost always something small and trigger specific rather than infra.

If this trigger is a REST Hook, one easy gotcha is that headers only get sent on the subscribe and unsubscribe calls, not on the actual hook POST Zapier sends to your endpoint. The UI makes it look like the header should be there, so it can be misleading.

If it’s a polling trigger, double check that the header is being added in the exact perform or performList request used by that trigger. Headers don’t automatically carry over if the request path is a little different.

Last thing I’d check is the Zap History run bundle for that trigger to see the actual request Zapier recorded. That usually makes the issue pretty obvious.

Dr. Tanvi Sachar
Monday Certified Partner, Tuesday Wizard