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Question

Inserting an image into Outlook email isn't working

  • September 4, 2023
  • 6 replies
  • 425 views

Nell100

Hi there,

I’m trying to insert a jpg image in my Outlook email but something’s not working. When I test it, the image doesn’t render. I’ve saved the image on my Google drive and made it viewable to anyone with the link.

See attached screenshot of the code I’ve inserted in my email.

Thank you for your assistance.

Cheers, Nell

 

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6 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • September 4, 2023

Hi @Nell100 

Good question.

Try using this tool to get the correct link to use: https://sites.google.com/site/gdocs2direct/


Nell100
  • Author
  • Beginner
  • September 4, 2023

Yay! That worked! Thanks so much, Troy. I specified an image width and height. Is there a way to make this width and height responsive rather than fixed?


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • September 4, 2023

@Nell100 

You can try asking ChatGPT for help with the HTML for the email body.


SamB
Community Manager
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  • Community Manager
  • September 4, 2023

Glad to hear Troy’s suggested did the trick here, @Nell100! 🎉 

To make the image responsive you’d likely need to set the width as a percentage instead of in pixels. For example setting the width to 100% should ensure it expands the image’s width to fill the entire available space.

I’m not super familiar with formatting emails for use in Outlook specifically but if you don’t specify a height for the image I’d expect it would take care of automatically setting the image height in proportion to the width of the image. 

Hopefully that helps. Please do keep us in the loop on how you get on with that! 🙂


Nell100
  • Author
  • Beginner
  • September 5, 2023

Thanks, Sam. That worked beautifully :)


ken.a
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  • Zapier Staff
  • September 5, 2023

That’s awesome @Nell100! Glad to know the issue is now resolved, thanks to Troy and SamB’s help!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗