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Question

Unable to match the fields given in DocuSign because we see the field string.

  • 2 September 2023
  • 1 reply
  • 47 views
Nickname433

While setting up the DocuSign automation, we’re not able to match the fields given, because we just see the field string.

We tried to fill in “Data Label” but doesn’t work either.
 

 

1 reply

ken.a
Userlevel 7
Badge +6

Hi there @Nickname433,

Welcome to the Community! 🎉

I did some digging into this, and it seems like:

  1. It looks like the culprit here is with elements in the Standard Fields tab.
  2. When pulled over into the document...
  3. ...they automatically generate a GUID after the field name in the Data Label.
  4. Fortunately, the Data Label can be edited to remove the GUID at the time of adding the element.
  5. A more consistent alternative, however, may be to use the custom tab to make custom elements instead as these do not generate a GUID.

DocuSign Form Data Add

Hopefully, this helps! 😊

Reply


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