Failed to create a message in Podium: The app returned""

  • 5 September 2023
  • 1 reply

When trying to create a zap sending a text message to a client it always come up with:

Failed to create a message in Podium

The app returned



Yet if I change it to Email, it works prefectly fine. I have failed to find how to fix this issue. Any help appreciated.

1 reply

Userlevel 7
Badge +6

Hi there @Western Envirapest,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Could you also send a screenshot of the “Action” section of your Podium step that shows all of its fields? Here’s an example screenshot:

(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks! 😊