About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

25429 Topics

MikeTT
MikeTTBeginner
asked in How Do I

Salesforce create/update Contact, then add new Opportunity

I’m curious how I would be able to reliably tackle sequential actions:Stripe payment comes in, create or update a Salesforce Contact. This part is done. Add new Opportunity from the Stripe payment data, tied to the Contact.I can’t figure out how to trigger step #2, after step #1 completes.I’m worried that using two separate Zaps might introduce a race condition.

5
christina.d
10 months ago
pfuller
pfullerNew
asked in Code & Webhooks

Am I able to add custom HTML to my Zap?

Hello, I’m building a Zap that passes my LinkedIn event description into my CRM, but I need to be able to add custom HTML to it. I’ve added a text formatter into my Zap, converting markdown to HTML like this: But I don’t see a way to add custom HTML, as I’d like to add a font family, bold, italics, etc. Does anyone know how to do this? I might actually need to be doing this through the CRM itself, so let me know if I’m going about it all wrong. 

5
chrisredfield
10 months ago
takaharu
takaharuNew
asked in How Do I

How do I utilize the Transfer schedule to move data from Salesforce to Notion?

Nice to meet you.I am new to Transfer.As the title says, I would like to transfer data from Salesforce to notion.I would like to transfer data from Salesforce to notion.I set the scheduling for 1:00am, but once the data is migrated, there is no need for scheduling because the zap is already created.If not, what I want to do is move the data from Salesforce to the notion database and then if there are additions on the Salesforce side, I want to add them to notion as well.

5
SamB
Community Manager
5 months ago
O
oshoBeginner
asked in Code & Webhooks

Simple Python code - no output

i use this simple code (made by chatgpt):def extract_data(body):    lines = body.split('\n')  # Split the body text into lines    first_name = last_name = None  # Initialize first_name and last_name as None    for i in range(len(lines) - 1):  # Iterate over each line, leave out the last line        if "שם פרטי" in lines[i]:  # If line contains "שם פרטי"            first_name = lines[i + 1].strip()  # Extract the next line as first_name        elif "שם משפחה" in lines[i]:  # If line contains "שם משפחה"            last_name = lines[i + 1].strip()  # Extract the next line as last_name    output = [{'first name': first_name, 'last name': last_name}]    return output i receiveoutput_missingPlease define output or return early.idoxoJXdKRLy3c5EwtrvzcLZ9A2ENs0kRlruntime_metamemory_used_mb45duration_ms3logs  why? what wrong? 

5
O
10 months ago
G
ggoyetteSVGBeginner
asked in Troubleshooting

New files aren’t detected by Zapier when getting new files inside of OneDrive subfolder as a trigger.

I am having trouble trying to get what I thought would be a simple task of getting new files inside of OneDrive to trigger my zap to start but for whatever reason, the new files aren’t being detected by Zapier. I am currently using a power automate flow that grabs attachments from emails and posts them inside of OneDrive. There is one folder with various amounts of subfolders where the attachments get dropped into. No matter where I have the workflow dropping the files, the zap still won’t trigger. When I place these files into OneDrive manually, the zap detects it immediately. I read on one of the forums that the OneDrive trigger doesn’t like to work with an API/RPA but I feel like there has to be a way to work around that if this is true. I can’t really supply pictures of the issue because I have barely started my zap and still trying to get this trigger to work. If needed, I am more than happy to supply screen shots! Thank you!

5
ken.a
10 months ago
jrmypdgr
jrmypdgrNew
asked in Troubleshooting

The app returns an "Internal server error" when a task is completed in Todoist and sends an update to monday.com.

Hey guys,I’ve connected my monday.com and Todoist accounts so that when a task is created in monday, it gets created in Todoist as well. I’m trying to set it up so that when a task is completed in Todoist, it sends an update to Monday, but I’m getting this error “The app returned "Internal server error".”Anyone have any idea what I might be doing wrong?Thanks!

5
SamB
Community Manager
10 months ago
JD_PMf360
JD_PMf360Beginner
asked in Troubleshooting

Airtable: I have multiple bases but Zapier always defaults to a particular base. I need to sync another table in another base

I have multiple bases but Zapier always defaults to a particular base. I need to sync another table in another base.How do I select another base to integrate Zapier to Airtable?   

5
christina.d
10 months ago
Cloudworkz Limited
Cloudworkz LimitedNew
asked in Troubleshooting

Notion error: This version of the API does not support this type of block type. Please upgrade your API version

TL;DR: Seeking assistance in formatting Typeform entries using Markdown syntax into a table within a Notion database, encountering an error regarding block type compatibility when switching to Markdown format Context: I have a Typefrom form that I am trying to link to a Notion Database.I am trying to pull all of the form’s entries and format them using Markdown syntax into a table inside the Notion entry (Page in a database).I keep receiving the same code whenever I switch the Content Format to Markdown: “This version of the API does not support this type of block type. Please upgrade your API version.”I browsed online through the community for several problems, and even though there are some, the solutions are not relevant to my case.Here’s the Content in the Notion Action in my Zap: It works when I switch to plain text: The same plain text that if I copy it and paste it down in Notion (Manually): turns into exactly how I want it to be: So I am just trying to avoid that manual step by

5
ken.a
9 months ago
A
Ali3332Beginner
asked in Troubleshooting

Failed to create an upload file in Google Drive: The app returned "Request has expired."

What my process looks like..When an item is created in monday → create folder & document in google drive → upload pictures into that folder from monday. The issue i’m running into is the folllowing…They are transferring to my google drive, as txt documents. Not as png’s or actual document forms. Link to my ZAP : https://zapier.com/shared/19ba3d61670103783f0ec9b4571a604d1c243d6c All other parts of the zap are working properly besides this final step. It’s returning a success but not returning the results expected.   

5
Troy Tessalone
11 months ago
TravisDryden
TravisDrydenBeginner
asked in How Do I

Can I make my Gmail-Slack integration only send a message once when a specific email label is applied?

What I want to do is when an email receives a certain label it will send a message in Slack. This works fine. The issue is that I only want it to happen once, but when people talk back n forth in the email thread it keeps sending Slack a message. How do I get it to only message in Slack once?

5
Troy Tessalone
11 months ago
katdadswell
katdadswellNew
asked in Troubleshooting

Bullhorn Contact details not pulling, and missing phone/email merge tags in Google Contacts

Bullhorn doesn’t seem to be pulling through contact details for a candidate record. Example - I want to add a contact in Google Contacts when a new candidate is added to Bullhorn. The Zap seems to be possible, but in the action box, the phone number and email address merge tags don’t come up as an option. Does anyone know why this is? Am I doing something wrong?

5
chanelle
10 months ago
icanacademy
icanacademyNew
asked in Troubleshooting

Facebook to ChatGPT “You can only send an automated message to the user … within 24 hours of them having sent a message to your page.” error

Hello everyone,I'm facing a challenge while attempting to connect my Facebook page with ChatGPT to automate replies. I've come across an error message that I'm struggling to resolve. The error states:"Failed to create a send message from page in Facebook Messenger. You can only send an automated message to the user with a PSID of '805049869xxxx' within 24 hours of them having sent a message to your page."As per the error message, I understand that I can only send automated messages to users who have messaged my page within the last 24 hours. However, when I try to send a message to the page, it fails to load or acknowledge this requirement. Consequently, I am unable to proceed with setting up the desired automated messaging functionality.If anyone has encountered a similar issue or has experience with automating replies on Facebook Messenger, I would greatly appreciate your guidance or insights. If you have successfully resolved this loading issue or know of any potential workarounds,

5
SamB
Community Manager
8 months ago
Falyn
FalynBeginner
asked in How Do I

Tagging Users on Teams Chats Using Zapier

Hi all,Does anyone know if there’s a way to tag Microsoft Teams users directly in chats (not channels) using Zapier? I’ve tried the code below with no luck - it posts with the <at>example</at> as is without tagging the user.Not working in Teams chats: To mention team members, put their display name, email, or userID between “at” tags. For example, you could use <at>Jane Doe</at>, <at>jane.doe@example.com</at>, or <at>jane-doe-user-id</at> to mention a team member "Jane Doe".Any help would be greatly appreciated!

5
ken.a
9 months ago
E
ETBrainBeginner
asked in How Do I

Can I pause a Zap until a specific file is created?

My zap requires a data file* to be manually created part way through the running of the zap (*a specific photoshop image to be precise) Is it possible to: • pause the zap• monitor a particular google drive folder• resume the rest of the zap once the file has been created?Any pointers much appreciated Dan

5
chanelle
11 months ago
JKim
JKimNew
asked in How Do I

Getting Emails from Freshdesk

Hey everyone, I am trying to use zapier to retrieve emails from freshdesk but when I do choose a ticket the email information of recipient and sender is not available and I only get the IDs. Is there any way to set it so that the zap information of these tickets includes emails?

5
chanelle
11 months ago
Memphisguy
MemphisguyNew
asked in Troubleshooting

Unable to move files to the Archive folder from Microsoft Outlook email using SmartFile as FTP.

I am new to Zapier and I am trying write a zap to read the files from FTP root folder called home and send that file as an attachment to an email. It works so far . Now that I sent the email I want to move the emailed files from Home folder to Home/Archived folder in FTP. I did not find a way to do this. I am using Smartfile for FTP

5
christina.d
11 months ago
Cben
CbenBeginner
asked in How Do I

How to synthesis data from involve.me submission into number data for QuickChart?

Currently the answers for the involve.me questions are text, looking for a way to convert it to number data. Total 17 categories, where 11 categories is the sum of 3 specific qns and 6 categories with single qns.  the number data will be used in the next action for quickchart.

5
SamB
Community Manager
10 months ago
williams456
williams456Beginner
asked in Troubleshooting

DocuSign error: Could not create signature request, INVALID_REQUEST_PARAMETER

Could not create signature request: INVALID_REQUEST_PARAMETER: The request contained at least one invalid parameter. RoleName must be specified for templateRoles. Trying to request a signature each time a customer buys a course.  

5
christina.d
10 months ago
Valm
ValmNew
asked in How Do I

Create a Productboard note without owner

Hello, I want to create a new note in Productboard with Zapier. I want this note to not be assigned to someone, as we will sort them directly in the platform. However, the field is marked as “Required”. Can I enter a custom value, so the note won’t be assigned to anyone? And if so, what is this value? Thank you,

5
chanelle
10 months ago
jill knits
jill knitsNew
asked in How Do I

Is there a way to Save the previous month's Slack messages so I don't lose potentially useful information?

I am a total Zapier noob.  I want to save my Slack channel (I have dozens) messages for a previous month.  Can I do this automatically using Zapier?  I am a fashion designer, not a tech person, so I would really appreciate very elementary answers!

5
jill knits
11 months ago
starphilc
starphilcNew
asked in Troubleshooting

ClickFunnels to GetResponse: Zap is not triggering on new contacts.

On my searching, I have noticed that there is a bug with Zapier and ClickFunnels My Zap is simple (I’m not new to Zapier.) New Contact Activity in ClickFunnelsFunnel (Selected)Funnel Step (Selected)     *Yes they are the right ones Once a new contact is added in ClickFunnels, a new action runs. GetResponse then creates a new contactList (Selected)Email (Pulling from ClickFunnels data)Day of Autoresponder Cycle (0)Name (Pulling from ClickFunnels data)Tags (Selected) ***The test runs perfectly, works, wonderful.PUBLISH ***No triggering when contacts are added to ClickFunnels. (Support is of no help, over 9 hours with zero response.) 

5
ken.a
10 months ago
Digital Symphony
Digital SymphonyBeginner
asked in Troubleshooting

Facebook pages are not appearing in the dropdown list for Facebook Lead Ads.

Hello, some Facebook pages are not appearing in the dropdown list.We have all the necessary access and have also previously used those pages to zap Facebook Lead Ads. Not sure why only now are not able to see those Facebook pages.

5
ken.a
9 months ago
aprilfisher01
aprilfisher01Beginner
asked in How Do I

How to send large files saved to dropbox to China without VPN?

Hi all. My need is this: I need a reliable way to send large files to China. The files are in dropbox, and I have the share link.  I can set up a zap in google sheets where I paste the dropbox link and convert it to a direct download link, and then have gmail send the attached files through a zap, but if the files are too large, nothing will attach and I have no way to know there was an issue.  There are no zapier apps that I can think of that I know my contacts in China can use like wetransfer, qq, or wechat.  Any ideas? My team in the US needs to be able to easily find and view the files that have sent, too. 

5
ken.a
10 months ago
MikeMyler
MikeMylerNew
asked in Troubleshooting

Creating Spreadsheet row in Google Sheets error: This step maps field that don't seems to be available.

My simple zap was working, now it's not. There is a ⚠️ which tells me to fix the highlighted mappings, but no mapping is highlighted for me to fix, and I’ve double checked that all are correct.  Error message: “This step maps fields that don’t seem to be available Click the highlighted mappings to replace them, unless you know they will be available when the Zap runs.”

5
christina.d
10 months ago
desmosteve
desmosteveNew
asked in How Do I

Is it possible to process payments through Square by connecting Zapier to my Shopify store?

We have a Shopify store. We want to use Zapier to send payment processing requests from our Shopfiy to our Square. Is this possible? If so how can we set that up? Thank you.

5
Troy Tessalone
10 months ago
Terms & Conditions