Solved

I’m trying to use the Zap that automatically creates a Pin on Pinterest from a new blog post in Shopify. It seems simple enough, but there are two things I can’t figure out: Link (the destination url of this Pin): How do I get this url? There’s no data for this that’s pulled from the trigger in Zapier. Description: For this one I assumed I’d use the “Body HTML” data point, but it’s actually coming up as HTML in the Pin, which is not what I want people to see. How can I get the body text itself, not the HTML?Thanks for any help anyone can offer. It seems like this Zap should work better than it does, but maybe I’m just missing some basic things!

Hi there, please see attached my images - it might make it Easyier to understand  but on one of my webpages, i have a optiomonster pop up - asking for a customers email and some details - description  and then wanted to create a zap to send me a automated email with the email and desciption Ive managed to get the email but none of the description - please help  

I’m trying to automate an email being sent using Microsoft Office 365 integration.In general the Zap works. However, as part of the ‘Action’, it gives me the option to use ‘Text’ or ‘HTML’ for the body format.Text works fine, but the email looks plain and unprofessional.I want to use HTML email, but when I select HTML there doesn’t seem to be any way that I can format the email/add an image etc. Even testing this option, the spacing doesn’t work - so it ends up looking worse than the ‘plain’ body version.Does anyone know how I actually format in HTML? Thank you!

Hi Community,we are posting rss entires into our facebook page. We are using this feed: https://www.lehrcare.de/?feed=lehrcare-jobsThe Posting are working fine when not using german “umlaute” like ä ü ö ß. These kind of characters will not displayed correct. Any tipps?Kind RegardsPaul

HiThis problem has been added before, but I did not understand the solution :p I have a Ninja form with checkboxes. You should be able to choose as many as you wish. I created a new zap that should collect fields and send to Google Sheets and add a new row for every entry. The problem with this field is that it only collects one of the fields. If I add all the field in the zap, all the fields show in the spreadsheet even if they were not selected. How can I make only the ones checked show in the spreadsheet? :)

I created a flow to send a reply message to a Slack channel.  As you can see in the screenshot, the bot’s name appears as “Zapeir” in the channel outside the thread. Inside the thread, it will appear as my custom name set up in the flow. Anyone knows how to make the outside appears as if answered by “Kiwi FAQ”? Thank you!

If I stop a zap, will it cancel all of the waiting/delayed steps in zap runs?I am making a new version of one of my zaps to get around the 30 day limit on waiting. The new version is set up to use Google Calendar to trigger events farther in the future. BUT, I want to make sure that when I turn off the old version (that uses the standard Delay step), all of the waiting zaps that were created with that version still execute.  

I currently have a trigger on Zapier to take action when a Stripe payment fails. I have monthly memberships and my goal is to take action when the monthly payment of my current members does not go through.The issue is that this action is also triggered when someone wants to join for the first time and their payment doesn’t go through. How can I distinguish between a recurring payment that fails vs a new payment that does not go through?My guess is to distinguish between “description: Subscription update” and “description: Subscription creation” but I’m not certain.Thanks in advance

The specific question I was trying to get clarity on is related to the fields in which your system is pulling in from QBO. Specifically, as part of our desired CRM workflow, we would want to automatically follow up on un-approved estimates in QBO after X of days to the specific person tied to the estimate not necessarily the customer record, can Thryv pull from the Estimate record itself and not the Customer record?

We have two zaps created to move Mojo contacts to Kvcore. zap 1 is when a new contact is added to a Mojo group it is then pushed to KVcore. zap 2 is when a contact is updated in Mojo that it should be pushed to update in KVcore. Instead zap 2 is making a full new contact. So we now have two contacts in Kvcore. any help?

I am working on creating an zap for incident response but I am very new to zapier layout and trying to understand. Long story short, I want to automate my slack message to a monday.com ticket. I use a website monitoring tool called status cake. I do have alerts/statuses sent to Slack but it includes the reason, status code, downtime duration and hyperlink to the website. However, on zapier that is shown as attachments. It is kind of hard to split the message to a monday.com ticket.Any tips or tricks on incident response zapier triggers? templates? tutorial?

When there are multiple order items on a single Amazon order, the Seller central Zap separates unique values by comma rather than  separating by row. I’m looking for the best way of pulling this data in to our system. Are there any of the zap tools or other data manipulation tools I could use through zapier to grab each part of the data and send it over as a new row, or any ideas about handling this scenario?  Here’s an example of the data when the zap is ready to move onto the next step: table:    tablenameAmount:    500.00,500.00item:    PartNumber1,PartNumber2StateOrRegion:    CAPostalCode:    90210-9999OrderStatus:    UnshippedOrderItemId:    99999999999991,99999999999992NumberOfItemsUnshipped:    2MarketplaceId:    XXXXXXXXXXXXLatestShipDate:    2023-05-12T06:59:59ZIsSoldByAP:    FalseIsReplacementOrder:    falseIsPrime:    FalseIsPremiumOrder:    FalseEarliestShipDate:    2023-05-04T07:00:00ZCurrencyCode:    USD,USDCountryCode:    USCity:    CITYAmazonOrderId:    111-9999999-9999

Hi Everyone!I have been seeing formatter throwing “Disallowed selected_api” error throughout the day. I tested using different platforms and a remote connection, all throwing the same error. Other zap building functionalities seem to be working fine, it’s just when trying to add formatter it is throwing the error. 

When I click on the Duplicate option for a Zap in a folder, it creates a copy of the original Zap I created in that folder and duplicated and not the current one I’m selecting Duplicate for, other than it has the name of the Zap I’m selecting, but the Zap tasks are all from the original duplicated Zap.I’ve tried logging out and back into Zapier, I’ve tried flushing the browsers caches, I’ve tried incognito mode, I’ve tried both Edge and Chrome, etc and get the same behavior.Is this expected behavior for the Duplicate option?

So I’ve used zapier for a while. Not a noob - but not a pro.Have a fully functioning zap that reads a new email within gmail and then creates a “box” in streak. Great.Turned off the zap today and tried to turn it back on. Made NO changes to it. Zap won’t turn back on. Ran through the zap to make sure everything internal still works - yup. Checked connection to gmail. Good.Checked connection to Streak. Good.Still can’t enable zap.Reconnected gmail and streak. Good.Still can’t enable zap.Recreated zap from scratch.Still can’t enable zap. Weird - So I have a zap that works in reverse too. When the Streak box changes state, it creates an email. I disabled that zap and reenabled with no trouble. So weird. So here’s the error (which presents slightly different ways depending on where I try to enable the zap):On ZAPS sidebar tab - I click the OFF button to enable... Shows me this error:ERROR TURNING ZAP ON: Missing a secondary auth for ‘(NUM, EMAIL, ‘StreakCLIAPI@1.32.0’)(NUM is a 7 digit num

 Hi!I get the error Problem creating Node.Disallowed selected_api.when I try to insert the formatter. Regardless of the app I am trying to connect it to (tried it with Slack, Notion, Google Forms). I followed the steps in the trouble shooting guide: Different browser, different laptop. Problem persists. I also don’t use adBlockers that could be the problem. We’re on a team plan and this problem blocks my work.Would be great to get a clue what to do! Cheers

I am not able to use the “Formatter by Zapier” app. I can use all the other apps. I am the admin of the Zapier account. Then what could be causing this issue? 

We hit an error adding your new accountauthentication failed: The app returned "Wrong user credentials.".Make sure you click "Allow" or "Accept" on the permission popupDouble check your Account has the correct permissionsCheck out our help docs for more informationthis is the error I’m facing even if my credentials are correct and no permition are needed form the 123formbuilder.

HiIm trying to create a zap that creates a clickup task from zapier tables and then updates that clickup task to map the table fields to the clickup fields. 1. Trigger → New Record In Zapier Table 2) Action - Create Clickup task that pulls in the table fields. And 3. Action → Update Clickup task to map the fields into my clickup template. I first received the following error {"status":401,"headers":{"content-type":"application/json; charset=utf-8","retry-after":null},"content":"{\"err\":\"Team not authorized\",\"ECODE\":\"OAUTH_027\"}","request":{"url":"https://api.clickup.com/api/v2/task/01GZEX7T7YVKYHRGPZGP7XCZ3V\nsteve@metop.io\nSteven h\n\n\nBug\nUrgent/field/3a002d16-d4df-4478-add9-1595a358581f"}} show lessand then i changed the task field to ID. It then gave me this error code what does this mean? ResponseError: {"status":400,"headers":{"content-type":"application/json; charset=utf-8","retry-after":null},"content":"{\"err\":\"Value must be an option index or uuid\",\"ECODE\":\"FI

Hello, I have 2 zaps :The first one sends data from LinkedIn to Livestorm to HubSpot (form on LinkedIn) The second one send data from Livestorm to HubSpot (form on our website) Currently, when someone submits a form on LinkedIn, both zaps are triggered which I don’t want (I receive data on HubSpot saying that the person submitted a form on LinkedIn and on our website). On the other hand, when someone submits a form on our website, it is fine, we only receive data saying that the person submitted one form on our website. How can I tell Zapier to differenciate both zaps? Let me explain: if someone submits a form on LinkedIn (1st zap) the data we collect on Hubspot should be only “submission from LinkedIn”. Thank you in advance, Melina

I started a zap with Abandoned Cart in Teachable to communicate to ActiveCampaign. The data test was successful and I saw the demo data sent in Active Campaign. However, when i try in the real Teachable platform to simulate an abandoned cart (i add a course and in the checkout page i introduced an email already in AC) zap doesn’t trigger and ActiveCampaign doesn’t receive data either. What am I missing?

I am trying to setup a trigger for LinkedIn Ads. However, when I am asked to link my LinkedIn Account, it only lets me link my personal account. How do I change to my business account? Thanks.

I am working on an integration of Groovemail Form to KW Command. The problem is Zapier is not connecting with the Groovemail Form, which includes fields - name, address and contact info (phone and email).  The form itself works in Groovemail and the data is going into the Contacts section of Groovemail.  When I attempt to connect the Zap, all works well until we get to “Test Trigger”. Even though I have multiple form submissions, the test is only pulling in test data for email, first name and last name. I have attempted trying to “load more data” and it’s not working. I’ve also discconected and reconnected the apps. I have also skipped the test, however while the test itself will work, zaps aren’t triggering when new submission are made.  Can someone help? What do I need to do to connect it?

Hi, I have created a Zap which reads a Slack message from a private channel then conduct rows serach in Gsheets then return result to Slack. It works perfectly within the same Organisation but I would like to extent to our vendor which is being categorized as an different organisation. Our admin has granded access to this organisation to post, invite different person and I’ve allowed this origansation to post in the channel too. It is; however when the different organisation post a message to the channel, the Zap does not run. I’ve tested the trigger which I can see the message post by vendor but in Zap history the Zap was never ran. Is there anything I am doing wrong?

The ServiceNow app has a trigger for New Record, but no trigger for updates.  Does anyone know how do we do this with Zapier and ServiceNow?