Best answer

Mojo to Kvcore creating an additional contact when updating

We have two zaps created to move Mojo contacts to Kvcore.


zap 1 is when a new contact is added to a Mojo group it is then pushed to KVcore.


zap 2 is when a contact is updated in Mojo that it should be pushed to update in KVcore.


Instead zap 2 is making a full new contact. So we now have two contacts in Kvcore.


any help?


Best answer by shalgrim 5 May 2023, 22:58

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2 replies

Userlevel 7
Badge +14

Hi @Santa Clarita Homes 

Good question.

We will need to see detailed screenshots with how your Zap steps are configured to have context, thanks.

Userlevel 5
Badge +8

Hi @Santa Clarita Homes 

I’m sorry you’re running into this known bug with the Update Contact action in KVCore.

I’ve added you to the list of affected users. I don’t know when this bug will be addressed, but the good news is that the KVCore developers who built this integration have access to all the bug-related info there. 

With your email address listed there, you’ll be the first to get any updates when this bug is fixed.

Let me know if you have any questions