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Best answer

Mojo to Kvcore creating an additional contact when updating

  • 3 May 2023
  • 2 replies
  • 14 views
Santa Clarita Homes

We have two zaps created to move Mojo contacts to Kvcore.

 

zap 1 is when a new contact is added to a Mojo group it is then pushed to KVcore.

 

zap 2 is when a contact is updated in Mojo that it should be pushed to update in KVcore.

 

Instead zap 2 is making a full new contact. So we now have two contacts in Kvcore.

 

any help?

icon

Best answer by shalgrim 5 May 2023, 22:58

View original

2 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Santa Clarita Homes 

Good question.

We will need to see detailed screenshots with how your Zap steps are configured to have context, thanks.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
shalgrim
Userlevel 6
Badge +8

Hi @Santa Clarita Homes 

I’m sorry you’re running into this known bug with the Update Contact action in KVCore.

I’ve added you to the list of affected users. I don’t know when this bug will be addressed, but the good news is that the KVCore developers who built this integration have access to all the bug-related info there. 

With your email address listed there, you’ll be the first to get any updates when this bug is fixed.

Let me know if you have any questions

Reply


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