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Best answer

How do I distinguish failed recurring Stripe payments from failed new payments?

  • 6 May 2023
  • 2 replies
  • 74 views
N
Userlevel 1

I currently have a trigger on Zapier to take action when a Stripe payment fails. I have monthly memberships and my goal is to take action when the monthly payment of my current members does not go through.

The issue is that this action is also triggered when someone wants to join for the first time and their payment doesn’t go through. 

How can I distinguish between a recurring payment that fails vs a new payment that does not go through?

My guess is to distinguish between “description: Subscription update” and “description: Subscription creation” but I’m not certain.

Thanks in advance

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Best answer by Satya09 6 May 2023, 12:23

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2 replies

Satya09
Userlevel 4
Badge +6

You can use Paths with Filters one each for Recurring and One time payments. Regarding identifying those transactions, you can compare the amount billed as that would be different for both types of transactions. But you can also use the description if you get that data from Stripe Trigger step as the Data Out

N
Userlevel 1

Thanks for your help I will give it a try!

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