The specific question I was trying to get clarity on is related to the fields in which your system is pulling in from QBO. Specifically, as part of our desired CRM workflow, we would want to automatically follow up on un-approved estimates in QBO after X of days to the specific person tied to the estimate not necessarily the customer record, can Thryv pull from the Estimate record itself and not the Customer record?
Quickbooks online and thryv integrations
Best answer by ken.a
Hi
Welcome to the Community! 🎉
At this time, the Thryv integration does not support the “New Estimate” trigger. We're always looking for ways to make our integrations more powerful, and it sounds like this could be really useful for others as well, so much so that it's already one of the top feature requests for this app.
I've added you as an interested user to this feature request, which helps to increase the visibility of the request and allows us to notify you when the feature is implemented. I don't have an ETA of when or if this will happen, but we will definitely email you if it does become a reality.
To give you some context, the Thryv integration is developed and maintained by the same people who make that product. I also encourage you to reach out to them and request that they add this feature. Our partners are sometimes more responsive when they hear from their own customers, and it’ll raise the visibility of your needs.
Hopefully, this helps! 😊
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