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Best answer

Mojo to Kvcore creating an additional contact when updating

Santa Clarita Homes

We have two zaps created to move Mojo contacts to Kvcore.

 

zap 1 is when a new contact is added to a Mojo group it is then pushed to KVcore.

 

zap 2 is when a contact is updated in Mojo that it should be pushed to update in KVcore.

 

Instead zap 2 is making a full new contact. So we now have two contacts in Kvcore.

 

any help?

icon

Best answer by shalgrim 5 May 2023, 22:58

View original

2 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Santa Clarita Homes 

Good question.

We will need to see detailed screenshots with how your Zap steps are configured to have context, thanks.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
shalgrim
Userlevel 5
Badge +8

Hi @Santa Clarita Homes 

I’m sorry you’re running into this known bug with the Update Contact action in KVCore.

I’ve added you to the list of affected users. I don’t know when this bug will be addressed, but the good news is that the KVCore developers who built this integration have access to all the bug-related info there. 

With your email address listed there, you’ll be the first to get any updates when this bug is fixed.

Let me know if you have any questions

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