Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I’m trying to automate an email being sent using Microsoft Office 365 integration.

In general the Zap works. However, as part of the ‘Action’, it gives me the option to use ‘Text’ or ‘HTML’ for the body format.

Text works fine, but the email looks plain and unprofessional.

I want to use HTML email, but when I select HTML there doesn’t seem to be any way that I can format the email/add an image etc. Even testing this option, the spacing doesn’t work - so it ends up looking worse than the ‘plain’ body version.

Does anyone know how I actually format in HTML?
 

Thank you!

Hi @Jimmy_G,

Welcome to the Community! 🎉

To format the "Body" field correctly, you can add HTML tags using the HTML option. You can learn more about HTML tags here: https://www.w3schools.com/tags/

If you want to add an image to the body of the email, you can use this HTML tag: https://www.w3schools.com/tags/tag_img.asp

Just a quick note, make sure to use the publicly hosted image URL and that it's a direct download link.

Hopefully, this helps! 😊

Terms & Conditions