About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Apps Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

20298 Topics

J
JalilNew
asked in How Do I

Redirecting Shopify payments to process via Square

Hello,I am having some trouble using zapier to redirect my checkout payment process from Shopify to Square, as Shopify payments to not allow for me to use their processor if I am selling hemp/CBD.

1
SamB
Community Manager
1 year ago
S
sandandstarsNew
asked in How Do I

Square “Could not create a customer” error

  The above happens when trying to run the zap (google contact create > new square customer entry) for the first time. Not sure how to get it to really work… tests and attempts to run both fail. Appreciate in advance any ideas. Thanks! 

1
Troy Tessalone
1 year ago
K
KMBNew
asked in How Do I

How to save PDFs from FastField Forms into specific folder in Box?

I have created a zap that creates a folder on a Box account and I created another that saves a text file on Box. What I'd really like to do is save the PDF and photos saved by Fast Field Forms and saved them to Box in a specific folder.I asked this over a year ago and got a response.  I’m trying to follow those same steps now, but I think I’m missing something.  Here is the old link:  

5
K
1 year ago
AppGuyAaron
AppGuyAaronBeginner
asked in How Do I

External Users - Approval by Zapier link incorrect

IMPORTANTApproval by Zapier will be discontinued on February 28, 2023. If you’re using Approval by Zapier, you can still create approval steps in your Zaps using Zapier Tables and Zapier Interfaces. Request access to both apps through our Early Access Program.Hi there!So its my understanding that Approvals by Zapier is suppose to work for anyone with a link to the Approvals Inbox, regardless of them having a Zapier login. Currently however, whenever I send my inbox link to people on this particular project - they are all encountering a “Sign up for Zapier” screen instead of the inbox.  Where they go if they are not me, logged in already.   This is the inbox: https://tables.zapier.com/approval/inbox/id/4746

3
SamB
Community Manager
1 year ago
T
tuttiquantiNew
asked in How Do I

How to reorder steps in a Zap?

Hi everyone, Sorry if my question is obvious, I am a newbie on zapier. I was just wondering if (and how) it is possible de reorder steps in a zap ? Emmanuel

4
T
1 year ago
P
pam1112021New
asked in How Do I

Email formatting expands when viewed in Yahoo

I set up a trigger (new order in Big Cartel) + action (send email in Gmail). When I tested it the email looked good in Gmail but was excessively wide in Yahoo (I have to move the email to read all of it). This is only on my computer. It’s fine on my phone. I modified an html template from Printful to make the body of the letter. Does anyone have any suggestions on how to fix this?

1
SamB
Community Manager
1 year ago
X
xzsBeginner
asked in Code & Webhooks

Possible to create a webhook for connecting to a website?

When my artist shares a design on objkt.com, I want it to automatically share it on my discord channel. Like sharing activities on twitter using a webhook.I did research for objkt.com and they use GraphQL.I found Endpoint and also found the Payload code.Can any improvement be made on this?

3
Troy Tessalone
1 year ago
S
SharpteamBeginner
asked in How Do I

Close IO - “We couldn’t find a custom activity” error

Hi incredible Zapier community! Hoping to crowd source this issue.  I can’t get a zap to find test data and I can’t get it to fire off. We are using close.io crm and connecting zapier so we can pass data into a Google Spreadsheet. We have a zap triggering on “New or Updated Custom Activity in Close” and are connected with an admin account.  There are probably thousands of custom activity records - however we keep getting a message saying “We coudln’t find a custom activity.” Looking for any insight on how to get this to run properly. We’ve have tried connecting different admin and owner accounts with the same result. Any suggestions or insights are welcome.  Thanks!andrew

2
S
1 year ago
A
Ashley110461New
asked in Troubleshooting

Extracted results do not reflect highlighted fields in Email Parser

Hi - I’m a “newbie” to this app.Please see the attached dumps, I’m simply trying to capture the “salesbroker” and “salesbrokeremailaddress” fields in Parser (along with some others), but I’m also picking up most of the header block + an extra character or two (i.e. “CC:”) as well.Your replies very much appreciated :)Ashley 

2
Troy Tessalone
1 year ago
A
allinthemindNew
asked in How Do I

Trouble sending new files uploaded to Google Drive as Gmail attachments

im new to zapier and having a hell of a hard time trying to perform this google drive to gmail zap..  1. when a video file is uploaded to a specific folder on google drive then..2. an email is sent from my gmail account to a specific email address with the following attributes:subject: name of the file I uploaded to google driveBody of the email: a google drive link to the fileattachment: a physical copy of the file the attachment may not be possible but ive been trying for 4 hours and cant even get it to send the link.. Is this even possible? thanks for your help

2
robschmidt
1 year ago
K
Keen REFSNew
asked in How Do I

Contacts being added to Pipedrive from wrong ActiveCampaign list

Hi everyone please do help me out with my problem, I am currently having troubles in my zap from activecampaign to pipedrive. We are getting 'opt-ins' from all my contacts in activecampaign that are not supposed to be shown in pipedrive since I made sure to automate only 1 list.  somehow the system is creating leads when it shouldn't. Can you help me to solve this problem? I already reached out 2 tools, AC and pipedrive and they said the problem is not from their side.

1
Troy Tessalone
1 year ago
T
TenyksianNew
asked in How Do I

Is there an app/website that can extract/find name from email address?

This post was split from the topic: Extracting a new lead name from an emailIs there a zap app or website, which given an email can extract names? Maybe cross match with a database? 

2
Troy Tessalone
1 year ago
S
sammyiamBeginner
asked in How Do I

Transferring Eventbrite contacts to Salesforce

Hi All--brand new to Zapier here, and relatively new to Salesforce as well. I’m trying to transfer this year’s event data into a Salesforce campaign. This action would need to add existing contacts to a campaign, and create contacts that do not yet exist. However, in the template transfer, when I get to the Salesforce section, it asks me to identify a specific contact (if you click the “Contact” drop down, you get specific names, which is why I’m not showing that). This doesn’t make any sense to me because the entire purpose of this is to look up the contact from Eventbrite. What am I missing here? Have I set the template up incorrectly?  

3
Troy Tessalone
1 year ago
M
mdallaspBeginner
asked in Code & Webhooks

How to send Discord invitation link using webhook?

Hi, I am trying to setup a new zap which workflow would be:purchase from stripe filter for success send invite link in gmailI have the webhook from discord but i cannot figure out how to setup the post inside zapier in order to get the invite link 

1
M
1 year ago
P
PMIRenoNew
asked in How Do I

Stopped showing all Google Docs template

I was creating a Zap with a Google docs template and not all of my templates are showing up.  On the previous zap a created all of the templates show up in the selection field.  I have clicked load more and I still see only three template.  I now only shows the same three templates in the other zap I created and does not show the template that I have selected for that zap.  I am not sure what is going on.  I have deleted and recreated the zap.  Before this zap I created three other zaps without the same problem.   

2
P
1 year ago
J
judithstaffordBeginner
asked in How Do I

ID error when adding contact to ActiveCampaign

I cannot get my Zap to work. It seems to be the Id, I do not know what to enter. What does this mean?ActiveCampaign Id of the contact. NOTE: IF THIS IS NOT PROVIDED, 'email' MUST BEI have tried leaving it blank, and adding the list id but keep receiving errors. When I test the action it works but when I try to add a contact an error message is returned. Even though I have added the actions in the right place it is returning the wrong fields. Please help, it is driving me mad! Judith  

7
Troy Tessalone
1 year ago
tpretori
tpretoriBeginner
asked in Troubleshooting

API rate limit issues when using Looping by Zapier

 Hi there, I am running into issues where the “Looping by Zapier” action is running the zap iterations in parallel at the exact same time leading to rate limit issues in the API that I am using (100 requests per 20 seconds). The “Delay After Queue” action seems to be working but the issue is that the minimum delay is 1 minute which means that it will take 60+ mins for the 60 runs of this zap that are needed. Is there any other way to do throttling/rate limiting with the “Looping by Zapier” action without having such long delays? Ideally looping by Zapier would perform the loop iterations in serial rather than in parallel, it would be nice to have this option in the setup of the looping by zapier action. I could revert to doing the looping using webhooks on either end of the zap instead of using looping by Zapier but I would like to use looping by Zapier because it is cleaner.

7
tpretori
1 year ago
T
TomParkNew
asked in How Do I

Call myself/set alarm when leaving a location

Hi,  I would like to ask you if I could build a Zap (workflow) that when I leave my house then my phone call/alarm to myself to double check I locked all the windows. Is it possible to do so with Zapier?  I apologize if the question is silly and obvious. This is my first time trying to use Zapier.  Best,Tom

9
AppGuyAaron
1 year ago
L
LikeshNew
asked in How Do I

Google Forms to Shortcut integration

Platforms I am connecting:Google Forms Google Sheet (Google Form Responses sheet) Shortcut - https://shortcut.com/ (it is a tool similar to Trello/Asana)What I am currently doingWhenever someone submits a Google Form, a new Card is created in ShortcutWhat I want to achieve but I cannotOnce the Shortcut Card is created, I want to add the permalink of this Card back to the row in the Google Sheet next to the response which was capturedI keep getting this Error: 'NoneType' object has no attribute 'get' I am trying to share the Zap but it doesnt allow me to share it as there is the above error in the Zap

4
jayeshkumarbhatia
1 year ago
B
benjamin.yalung2020New
asked in How Do I

Sync discount codes between Shopify, ReCharge and Refersion?

I’ve been looking up for a Action Zap to Shopify Discount to sync the discount code in ReCharge ( Shopify App ) and Refersion but I can’t seem to find any. What I want is to sync the Discount Code from Shopify to ReCharge and Refersion because currently I manually input the Discount code to each platforms. Is there a Plan Limitation where the Shopify Discount Code Zap will show on plans that are not Free?

1
robschmidt
1 year ago
T
tojoBeginner
asked in How Do I

Add new person to have access to Google Drive shared folder?

Hi, I want t add a new person to have access to files in a shared Google Drive folder from a 3rd party system via Zapier. Is that possible?

4
AppGuyAaron
1 year ago
S
ShannonKaspersonBeginner
asked in How Do I

Trello custom drop down field not updating

I am trying to send information to a custom field on a trello card (action is when a Microsoft To Do task is created). The custom field is a drop down menu type, with three options: low, medium, and high. The information coming over from Microsoft To Do has the words “low”, “medium”, or “high” in the task as one of the pieces of data tied to the to do task, so when building the zap action, it shows that I can pipe that word into the appropriate custom field. However, when I test the zap, the custom field did not update (aka, no drop down item was selected, even though I zapped in the word that matches one of the field’s selections). Does anyone know if it’s possible to set up a zap where a specific item in a drop down custom field would be selected upon triggering of a zap?

10
Troy Tessalone
1 year ago
T
TourmaniaNew
asked in Code & Webhooks

How to connect Webhook with Google Spreadsheets to add data to new row?

Hello everyone! I started using Zapier just recently, I need your help. In the field Pax Adult you can see “1. Quantity By Pricing Category 49206: 2” which I have chosen from the drop down list, but I needInto the “Test” column I need to input “1. Quantity By Pricing Category 49207” which is not existing in the drop down list, how can I add there?  

1
robschmidt
1 year ago
S
solayBeginner
asked in How Do I

Insert an image from Airtable record in PDF form

Hi!I`m using Zapier and PDFfiller to automatic fill PDF with information that already exists in an Airtable Record.It works fine with text, but I have no idea about how to paste an image in thee PDF template from thee Airtable record.Zapier only recognize “text” fields… Any idea ? Thanks!!

4
Troy Tessalone
1 year ago
H
HosseiosNew
asked in How Do I

How to handle customer service queries using Google Sheets and ChatBot?

Good day zapiers,  Excuse me if this is not the right place to ask about this.  I’ve been looking all over the web to get this working but am hopeless , hoping to find an answer here. I am looking to create a website chatbot that can do the following function: Bot asks the customer for the delivery reference. Customers sends in the chat the delivery reference.Bot do a search in the google spreadsheet and returns the row data to the customer. I hope that someone can put me on the right way in how this can be possibly achieved.  Thanks 

2
Troy Tessalone
1 year ago
Terms & Conditions