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25155 Topics

A
AReedNew
asked in Troubleshooting

Not All Fields Being Populated on a Salesforce Object

I am trying to create, what I thought, was a relatively simple integration from a Formstack submission to Salesforce. When the submission occurs, a new Account, 2 Contacts and a record for a custom object (related to one of the two Contacts) should be created. Each of these objects has ~6 custom fields that also need to be populated. Although the Zap notes that the integration was successful - all the records were created - not all of the fields on the records were populated as they were on the Formstack submission. How can I troubleshoot/fix this? All of the fields appear to be mapped correctly.

1
christina.d
1 year ago
Wuestenigel
WuestenigelBeginner
asked in How Do I

Twitter Favorite Count Size too small?

 Hey guys, this filter is obv never triggered as new Tweets do not have Likes. Is there any option to re-check after a while, so that I don't miss great tweets from a given user?Maybe there is a countdown filter which prevents a Tweet from checking for an hour? 

1
Danvers
1 year ago
S
stylebaseBeginner
asked in Troubleshooting

Looping by Zapier -> mySQL update record

Hi Zapier communityI am trying to perform a loop to update multiple records on mysql database. The idea is:trigger the Zap everyday at a certain time find the count of rows to update in mysql database (say X times) (step 2) loop through all the records that match the conditions of step 2 with “Find Row via Custom Query” (step 6) in order to update the row (step7) However, the zap only loops once. I’ve also tried to change the order to have the loop after step 6 so after the record is found and before the action is performed but same result, it only loops once. The loop knows to iterate the right number of times but only loops once as per history.  I’m sure I’m just looping the wrong way but can’t figure it out... Thanks for the help!Elsa   

8
M
1 year ago
CColotti
CColottiBeginner
asked in Troubleshooting

Unable to update order details and item quantity on WooCommerce

I am trying to do  a simple update order function to add a “FREE” product to an order that is already processing.  I am able to move the order to On-Hold, then add the item at $0, but nothing I do will update the inventory down by the QTY of the free item when it’s moved back to processingHowever doing this same process from the WooCommerce backend works find.  Update to on hold, add the item, update the price to 0 (Triggers the reduction in inventory by changing to $0), move back to processing.OM4 seems to have gotten sloppy with this integration is was always rock solid and “Actions” seem to work less and less.  Triggers seem fine, but not sure what’s been going on with this.  I am losing a lot of time on things that work manually but not with automation which makes no sense.

2
chanelle
10 months ago
CColotti
CColottiBeginner
asked in Troubleshooting

WooCommerce - Find Product returning no results on Variation Product ID

I am not sure what’s happened with this integration is used to be solid as a rock.  Tonight I tried a simple “Find Product” search for a Product ID that’s a Variation.  The result was “nothing found”. Search for the parent ID, that is fine.  use the Variation ID and the Parent ID nothing found.  I am not sure how such a simple function using an exact Product ID simply fails.  

2
CColotti
1 year ago
A
ArnoldasBeginner
asked in Code & Webhooks

What format does JSON gets converted to in the input bar for custom code.

Hello, I am bringing in a json to a custom code step and it just isn’t converting to json to me. Not sure what to do anymore. I’ve defined this simple example to demonstrate:You can see that I have “input” and “code” to be defined exactly the same. Yet the output for them are different format. I would love input to put output the same as “in_code” I couldn’t find anything specific to Zapier that would help here.Thanks!

4
A
1 year ago
G
Geaux DesignBeginner
asked in Troubleshooting

Error: Failed to create a create todo in Basecamp 2. The app returned "Not Found"

Goal is to set up a Basecamp 2 to do list populated by a series of to do's after a specified Dubsado status change.What I have so far: Trigger on Dubsado Update > Filter for Project Status Contains: THE STATUS I WANT > Create a Basecamp 2 Todo list > (THIS is where it breaks down) Create a Basecamp 2 ToDo in the list just created for a particular project status.The error I get when I test is:Failed to create a create todo in Basecamp 2The app returned "Not Found".Troubleshoot errorAlso, is there a way to do more than one “todo” with a single step or must I have a step for each todo. Any help will be greatly appreciated. 

6
G
1 year ago
S
SkipWeismanNew
asked in Troubleshooting

editing a duplicated Zap

is it possible to edit a Zap that I duplicate because it is between the same two platforms but I need it to point to and from different resources wihtin each platform. I’m not seeing where/how to do that in the Zap details section.Thank you!

2
christina.d
1 year ago
V
violettelepNew
asked in Code & Webhooks

Code step hit an error - I do not understand why - please help :)

Hi,  The following code (validated when tested) is hitting an error when the related zap is in operation. I can not understand why. Any clue? code:country = input_data['country']robin_value_AMER = input_data['round_robin_value_AMER']round_robin_value_AMER = str(robin_value_AMER)robin_value_EMEA = input_data['round_robin_value_EMEA']round_robin_value_EMEA = str(robin_value_EMEA)robin_value_APAC = input_data['round_robin_value_APAC']round_robin_value_APAC = str(robin_value_APAC)robin_value = input_data['round_robin_value']round_robin_value = str(robin_value)list_countries_AMER = ['United States','Chili']list_countries_EMEA = ['France','Germany']list_countries_APAC= ['China','Japan']round_robin_owner = ''sfdc_search_found = input_data['sfdc_search_found']str_sfdc_search_found = str(sfdc_search_found)if str_sfdc_search_found == 'True':    sfdc_owner = str(input_data['sfdc_owner'])   # If lead was found on SFDC, then assign the SFDC owner as the round robin owner for the rest of this zapif

1
Troy Tessalone
1 year ago
F
Francesco Spazio BiancoBeginner
asked in Troubleshooting

Failed to create a contact in Sendinblue Error from halted execution: Unable to get data

Hi guys, I’m new in Zapier. What I would like to do is to add a new contact in my Sendinblue account when I get a new lead in Swipepages. I tried different association between two, but no one of them works. I attach you a screen recording [this recording has been deleted by a Community moderator as it showed private information] The problem is that Zapier give me a 400 error( Failed to create a contact in SendinblueError from halted execution: Unable to get data.) Can anyone help me with that?  Thanks in advanceBest,Francesco.

4
SamB
Community Manager
2 months ago
J
Jerry PMBeginner
asked in How Do I

First Zap: HubSpot to Teamwork | When any Deal Stage changes to Closed

I am trying to trigger when any (of dozens) deal changes its Deal Stage to Closed.The error message from Zapier is “We couldn’t find a deal”. (Although, there are dozens of deals in HubSpot.)Thanks for any guidance!

4
Liz_Roberts
1 year ago
A
azzamNew
asked in Troubleshooting

Support for AWS me-south-1 region

Is there a way to select me-south-1 region when singing in into DynamoDB via Zapier? I couldn’t find it on the drop-down menu.

1
Danvers
1 year ago
V
victorslackquestionsBeginner
asked in Troubleshooting

Zapier bot can't post to Slack with posting permissions

Hello everyone I’ve configured a Zapier integration with slack, triggered by new data in an google spreadsheet using the “Send Channel Message in Slack” action.If I configure in the slack channel “Settings” > “Posting permissions” > “You, and specific people” > Then I add the Zapier app, messages are no longer reaching slack. I’m not sure why this is the case as it was working before that. Since I’m adding the Zapier app to the channel permission I’d expect to be receiving the messages. Some other thingsSend as bot is set to Yes in Zapier The user in the action is mine which has admin permissions for that slack channel Could you help me troubleshoot why messages are not sent to slack? Thanks in advance

5
V
1 year ago
C
Clementine MittNew
asked in How Do I

Schedules zap with salesforce

Hi, I would like to do a zap that would run at a scheduled time and that would: - look into our salesforce all the opportunities with type = new and a specific field = true. - send a notification into our slack with the list of the opportunities matching the previous criteriasI am not sure how to work on the first part. There is no specific trigger as these opportunities are not updated (just showing some opportunities matching the criterias).  Can someone help ? Thanks in advance,

4
rachael.silvano
1 year ago
A
AddNew
asked in Troubleshooting

Custom fields missing for custom activity in Close

I have a custom activity in Close, and I’m building a Zap on the “New Custom Activity” trigger.The activity itself has several custom fields, but none of them is coming through in the custom activity data.Any advice for how to figure out why? Let me know if I can provide more details.

2
R
1 year ago
J
JanBonhoefferNew
asked in How Do I

Mailerlite > GoogleSheets (or Airtable)

Hello Everyone,Hoping we can get some guidance on where to start.In short, we are offering a free personality assessment through our website. Our intention is that people can use a Mailerlite form to enter their name + email address which will trigger a workflow/automation with an email that gives them a personalized code (which the master list can be housed either in GoogleSheets or Airtable, as we use both) - this code is then used to enter the personality assessment and is unique to only them.The integration we are looking for is that everytime a new name+email is entered, that the first email they receive from Mailerlite pulls from the GoogleSheet/Airtable master list and assigns a unique code with each email sent. We are unsure of how to start integration and where the unique code could “live” in the email workflow/template (perhaps a custom field?).Our first attempt was to create a WooCommerce product with variables, but that didn’t work.Any guidance would be greatly appreciated.

3
nicksimard
1 year ago
M
MelisasmmNew
asked in How Do I

Send new lead to an email account

Hello, this is all new to me. I have linked my FB accout with zapier. Now I want o send the new leads from a campaing to an email accout. How can I do this? Thank you 

2
christina.d
1 year ago
M
MartinKjeldPBeginner
asked in How Do I

Is it possible to create a shared queue across multiple Zaps?

We’re looking to move part of the API responsibility out of our back-end and into Zapier. To mitigate issues related to race conditions, we want to create a shared queue which ensures that Zaps that run concurrently all point to a single queue and release queued events once the Zap run is complete in the source Zap. Currently, we have a number of Zaps that point to various endpoints in our back-end. Concurrent events can result in issues related to race conditions. In an attempt to solve this, all those Zaps call the same Sub-Zap in which a Delay After Queue step has been setup, with a delay of 30 seconds. After the delay, the Sub-Zap returns to the source Zaps, and the source Zaps then finishes its sequence of steps. This allows us to neatly queue events from various Zaps in the same queue.However, this does not entirely eliminate the possibility of running into race condition issues. So my question is this: Is there some way to ensure that a Zap run (run B) does not continue its sequ

10
rachael.silvano
1 year ago
B
brilliantpromoterBeginner
asked in Troubleshooting

Unable to find Trello card by name

I wrote a search step in my Zap to search the Trallo card by name, I passed name dynamically which I am getting from my other action step. It is unable to find the card on the board, however if I pass static name, it  search the card properly.I verified the name which I am sending dynamically but it is also correct. I verified the spaces and formatting, everything is identical. Not sure why it is not able to find the card.Here is the mapping of name I am passing for the card name.Thanks in advance

2
B
1 year ago
southparc.
southparc.Beginner
asked in How Do I

Can I trigger a zap on the value of a (custom) field (HubSpot1>HubSpot2)

Hi there, We have two hubspot accounts and we share data between them.Now we want to do the followingtest on hubspot1 if a custom field has a certain value (new or changed) create the same contact in hubspot 2 I managed to copy all the values (e.g. on a new created contact) but not triggered by a field value Any suggestions? chrs/diederik

6
christina.d
1 year ago
M
mireigarciaNew
asked in How Do I

Hubspot meeting to new contact

Hi everyone! I want to create a zap that does the following: -Hubspot meeting is schedule so a new contact is created on Hubspot.  How can I do it? Thanks so much for the help! Mireia

1
Danvers
1 year ago
A
AC25678Beginner
asked in Troubleshooting

Phantombuster - Data not found from LinkedIn profile scraper

Hi, I have an issue when I’m setting up my zap.I want to enrich a google sheet file with data from “LinkedIn Profile Scraper” from Phantombuster.Zapier found data but there are not complete. There are no “location”, “email”, “job title” and so on data. Only “status”, “created at” …. data (see attachment below).I launched manually my phantombuster to get new input but the problem is still here.This problem only occurs when I’m triggering new input from “LinkedIn profile scraper”. I have no problem to enrich a google sheet file from the “Linkedin Company scraper” or “Linkedin Company follower”.Did someone have the same issue with this particular Phantom ?Thanks,

4
Q
1 year ago
D
DarrowMNew
asked in How Do I

How can I send the CARD URL LINK to slack channel when a card is updated in trello.

Is there a way to when a Trello board is updated it automatically sends a link of the card that has been updated?Scenario would be:1. User updates a cart in Trello2. Triggers Zapier Update3. Sends link of card that has been updated in trello board to slack channel

1
Danvers
1 year ago
R
randiluNew
asked in How Do I

Is there an action to parse .ics attachment from gmail

I need to parse/read an invite.ics attachment received via built-in “New Attachment in Gmail” trigger. Is there an already available action in zapier for this?

1
Danvers
1 year ago
B
BronsholtBeginner
asked in How Do I

How to retrieve e-mail address from MS Teams message

Hi,I have a Zap containing MS Teams as trigger and Sheets as action (with some additional formatting/filtering features which is irrelevant to this question). I’m monitoring a specific channel which works perfectly, only I want to use the e-mail address from the specific sender of a message within the channel (for action purposes).As far as I can see, only UserID and User name are objects, I can use in the actions retrieved from the MS Teams trigger, not the specific e-mail address attached to the users account.I tried to look up the e-mail from e.g. LastName in MS Office 365 and MS Exchange without success.How do I retrieve the senders e-mail address?Anyone with the same need and with a potential solution to this specific question? 🙂

3
chanelle
1 year ago
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