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  • Pipedrive error: Neither an Organization nor a Person were provided. One of them must be provided in order to create a lead.
Best answer

Pipedrive error: Neither an Organization nor a Person were provided. One of them must be provided in order to create a lead.

  • 30 May 2023
  • 5 replies
  • 107 views
AIAA Group

“Neither an Organization nor a Person were provided. One of them must be provided in order to create a lead.”

 

icon

Best answer by Troy Tessalone 30 May 2023, 20:29

View original

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @AIAA Group 

Good question.

Certain field expect the internal app ID.

This Organization field expects the Pipedrive Organization ID as indicated by 123 next to the field label.

You may need to add another step to the Zap to get the Pipedrive Org ID first.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C
Userlevel 1

 

Troy Tessalone
Userlevel 7
Badge +14

@camilla 

Did you get the Zap steps working?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C
Userlevel 1

yes :) I was following your instructions and thought a new screenshot could be helpfull for others.

ken.a
Userlevel 7
Badge +6

That’s an awesome news @camilla! Big thanks to Troy for pointing you in the right direction!

Also, thanks for coming back to this post and sharing a screenshot of your new setup. Our amazing Community members who may encounter a similar problem will find this extremely helpful.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 😊

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