About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Cannot enable Zap: Required field "Profile Image"(member.member.profileImage) is missing

  • 30 May 2023
  • 1 reply
  • 22 views
TLR Coworking

We're planning to upload our customer data from our CRM system into PassKit to hand out virtual membership cards to our customers. 

We created a Zap that, when we do the test, works completely fine and is able to create a perfect profile into PassKit using data from our CRM system. But whenever we try to turn the Zap on we get the error message “Required field "Profile Image" (members.member.profileImage) is missing”. 

The image it is referring to translates perfectly fine into PassKit when doing the test, so we're just confused about why this error message shows up. Is anyone able to help us with this problem?

Thanks!

 

2 Attachments

1 reply

Danvers
Userlevel 7
Badge +12

Hi @TLR Coworking, welcome to the community!

Let’s see if we can find where this error message is coming from. When you say “The image it is referring to translates perfectly fine into PassKit when doing the test” can I double check that you mean when testing the Zap action it worked? Or do you mean when testing it directly in PassKit (ie not in the Zap)?

Could I also ask if the link to the image in the Profile image field is a publicly accessible link? ie can you see the image without having to log in somewhere? Where is the image coming from? Is it from your CRM? And could I ask what trigger or action the image is coming from? I know that’s a lot of questions, but this is one of those situations where a few different things could cause the same error message and we want to help you get up and running as quickly as possible. 

 

Thanks!

Reply


Terms & Conditions