About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Apps Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

20205 Topics

A
AndreaWBeginner
asked in How Do I

PDF from DocuSign to Google Drive is a txt not the PDF

I have created a Zap to upload completed DocuSign documents to the Google Drive.  It works, except it uploads only the name of the file in a TXT file.  What am I doing wrong, I need it to upload the PDF from DocuSign, nothing else.Thank you

12
Troy Tessalone
1 year ago
V
Venkata Ramana MurthyBeginner
asked in Code & Webhooks

Passing a Boolean value in JSON data object in Zapier webhook

hi There,This is in relation to the following thread where this topic was discussed and there was a reply that the issue is still not resolved in Zapier.I want to know , has there been any fix for this? I am calling an Infinity API via zapier webhook, and need to pass a boolean value in a JSON object. Attaching a screenshot. However, the value ‘true’ gets passed as a string by Zapier, and the api throws back an error. Any solution please? 

3
jayeshkumarbhatia
1 year ago
C
cgreenNew
asked in Code & Webhooks

Integration between BambooHR and Office 365 (profile data)

We’re looking into the possibility of integrating our HR system, BambooHR with Office 365 in regards to flowing specific contact/profile information from BambooHR to Office365. These data points would include things like Job role/titles, departments, phone numbers, etc.)The use case for this is that BambooHR is our ‘master’ source of all employee information and we’d specifically like to see consistent data displayed within O365 and Microsoft Teams for employees. I looked at the Zapier integrations and it doesn’t look like there is anything that would help with this specifically. Has anyone else done this? Let me know if you need anything clarified. 

1
Troy Tessalone
1 year ago
M
Mihir BachaniBeginner
asked in Code & Webhooks

Postman error: "please unsubscribe me"

actually i am using postman here,and i don’t know why i am getting the response like this ”please unsubscribe me!” after passing some of the data and i am running it on a local intranet port. so can someone solve this issue for me 

2
M
1 year ago
W
wheresitappNew
asked in How Do I

Database to input leads, sales, and stage of sale

Hi AllIs there a way with Zapier to develop database where I could input leads, allocate them to a sales person and have them update that lead to say, ContactedDemo takenSale madeEtc and then then have me be able to run reports from it many thanks 

3
W
1 year ago
C
CapperhrBeginner
asked in How Do I

How do I update quantity/variants in Shopify?

I have a webshop where I sell in larger quantities, but my inventory management is in individual units.That is, for example, a box with 240 units, it must be displayed to the customer as 1 box,But in my inventory management, 240 units must be deducted when the customer has paid.The product has 3 variants, and all 3 variants must be updated with these minus 240 units when selling a box.It only needs to update this one product and not all the othersIs this possible with zapier

4
jayeshkumarbhatia
1 year ago
I
IstvanBeginner
asked in How Do I

Monday to Excel - 'Find Row' action returns "unable to find matching row" error

Hello,Total noob here, hopefully my issue will be easy to solve and it belongs here in this forum.Trying to sync Monday changes into a MS Excel spreadsheet. The idea is to keep track whether a customer is active or not, by syncing their status on Monday.com to an Excel spreadsheet. So the value  in the Status column from my board here:would be reflected and synced in the active/existing/inactive column in a spreadsheet here:I’ve followed the instructions written here: https://zapier.com/help/doc/findingupdating-rows-microsoft-excel and are trying to get the Find Row action working, however, I’m getting this error upon testing: A couple of things to note: I believe both my Monday account and my MS Excel account are appropriately identified and set.  I chose the Column Value Changed in Board event for the trigger. I believe I’ve connected the board in a correct way:  What I’m not sure about is whether this part is correct:  Because this first action is about finding a row, not pushing t

2
I
1 year ago
R
RossAtMoreNew
asked in How Do I

How do we suggest apps to use with Zapier?

I would like to see Zapier work with a couple of online applications: Broker Sumo and Skyslope

3
christina.d
1 year ago
S
SolaceBeginner
asked in Code & Webhooks

Run JavaScript return from promise

Hi there Zapier community!  I have an action that runs JavaScript to query multiple APIs and formulate an output. I am facing an issue figuring out how to return an output of the zap from a promise that is resolved. My zap ends with the following Promise.all(results).then(result =>{  output+= result.toString()  return {"name": "CFP List", "body":output}}) where output has the formatted output and results is an array of promise objects that my code waits for them to be resolved and aggregated.  The issue with this approach however my Zap complains with the following string: You did not define `output`! Try `output = {id: 1, hello: await Promise.resolve("world")};` The output is formatted with the expected format the zap is looking for and i am not sure what the issue is. Any pointers to this would be greatly appreciated.  Here is the full code I have in my zap for reference  // Async function that queries an API and parses the results. Returns a promise.async function getContent(cate

2
S
1 year ago
J
jdyktzNew
asked in How Do I

Zoom Webinar New Registrant zap doesn't fire when someone registers for the webinar recording

Hi! I have zaps set up to capture webinar registrants and send their information to Mailchimp. However, if someone registers after the webinar has happened, just to view the recording, the zap won’t send that registrant.I’d like for the “New Registrant in Zoom” trigger to include those who have registered for the recording… or at least for there to be a separate trigger for New Recording Registrant.

1
AppGuyAaron
1 year ago
M
mbernal3Beginner
asked in How Do I

How do I find and replace link in html file?

I am attempting to scan a Google shared folder (with many subfolders), find any html files that contain a specific url link (i.e. https://protect-us.mimecast) attached to a word string with the file and remove it?  Example:find: testing.co remove: testing.coAppreciate any help.  

6
Troy Tessalone
1 year ago
AppGuyAaron
AppGuyAaronBeginner
asked in How Do I

Using the Zap Description field

I have a client with a LOT of zaps, and he has painstakingly taken the time to create a description for each one to help keep track of them.  It seems however that1 - Zapiers search function does not search the descriptions 2 - Zapier Manager’s trigger “New Zap Created” does not pull the description field in its processed data. Exporting a zap gives you a json file that also does not seem to contain it. Does anyone know of a way to get to this data field so it can be used? This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. 

2
AppGuyAaron
1 year ago
A
Academy of Music and SoundNew
asked in How Do I

Difficulty with Zapier sending form data to Freshsales Suite

Hi everyone,  In a last ditch attempt to try and resolve my woes I thought the community may be help me with some issues I’m having. I work for a small music college and we’ve been updating our systems and the data we collect (some we are legally obligated to) For the data collection we’re using JotForms, it’s really customisable and helps since we need to collect specific information and of course, sensitive information. The issue lies in when I request the data to be sent to the CRM. To test the process I had my work colleagues submit some dummy forms, now when multiple forms come in, Zapier just sticks to ‘Submission A’ for example, it wont move on to the next submissions. e.g. Submission B, Submission C. The data does get input into the system but will continue to say ‘example@example.com’ is already on the system. Does anyone know how to make this process work? 

5
Troy Tessalone
1 year ago
L
LewANew
asked in How Do I

How do I setup a zap to run only on first instance?

We have a API sent up for our print management SaaS. We have Zaps set-up to push notifications to our team members when something moves from pre-press to production, or when something moves from pre-press to proof, etc…. The issue we are having is that it will send the same notification every time someone interacts with the job, so as a project moves through the production process, each time the status is changed to print or cut or fold etc…. the “This project is in production” notification is sent to the rep who entered the project. Is there a way to set up the Zap to only run the first time all of the filters are true? Or something to that effect?

3
L
1 year ago
E
encropeNew
asked in How Do I

Facebook 403 forbidden when posting pic

This used to work. Zapier no longer posts a picture/text to Facebook. I get a 403 error when posting to a page.I renewed permissions on the Zapier business integration app on my FB account. Tried the zap again and it came up with the same error.I remove the Zapier business integration app and from the zap I re-connected and installed it with all permissions. It still produces this error.I’ve tried a whole bunch of other things to try and get it to work but nothing. Facebook refuses to offer sufficient permissions for me to post a photo to a page.Any help?

2
E
1 year ago
S
steven769New
asked in Code & Webhooks

Is it possible to parse info from URL into custom web app?

Hello everyone, how can I store information in a url Webhooks by Zapier (example potential clients of facebook) and that information show it in a web application that I create in php my web application does not have an api

1
SamB
Community Manager
1 year ago
A
AdamZapBeginner
asked in How Do I

Searching in Descriptions [Organization]

Hello,I am trying to do some searches in the zapier interface to find the rich descriptions that I use. Does anyone have a way to do this (I am open to porting the descriptions somewhere if necessary)   

1
Troy Tessalone
1 year ago
N
Naveen GMBeginner
asked in How Do I

How to get Page Name when Facebook Pages is used as trigger?

We have developed a zapier Integration “Linux Foundation”. This app is meant for the open-source community to monitor the activity on Facebook Pages meant for each of their projects. They get insights into how the entire community is participating. With our app used as action, the user is expected to map the fields from trigger app to corresponding fields in our app.In order to make thier life easy, we have created template. But we still have once field which the user has to type i.e. Facebook Page Name being monitored.Is there a better way so that we can automatically get the FB Page being monitored? The objective is to make zap creation process as smooth as possible.Thank You.

3
SamB
Community Manager
1 year ago
M
Meddie WebsterBeginner
asked in How Do I

Issue with Integrate Zappier to Salesforce

We are connecting the Salesforce to SendinBlue but while doing that we are facing the issue.After connecting with Salesforce and selecting the Salesforce object we are getting troubleshooting error below. We’re having trouble loading 'Salesforce Object' data (Could not retrieve list of createable objects from Salesforce: 'triggering auth refresh)  Do let me know if anyone facing the same issue. Quick response will be appreciated Thanks

7
D
1 year ago
J
JeanTinkerer
asked in How Do I

Find a Slack user and set their status?

Is it possible to find a Slack user via full name or id, and then set their status?

2
Troy Tessalone
1 year ago
M
mina pennaBeginner
asked in How Do I

Fields are not showing from Google Sheets

Hi! I have a Zap that (1) create/duplicate a Google Sheet template, then (2) creates a row on a specific worksheet of the newly created spreadsheet.The problem is I cant access the Fields or headers of the worksheet in Zap so I can populate records to the sheet.  Any advice on how to solve this problem? Thanks in advance!

4
M
1 year ago
bubba198
bubba198Tinkerer
asked in How Do I

Timezone discrepancy between Zap properties and run-time log?

Hi everyone,I’m confused about a time zone issue, my Zap is definitively setup as Pacific Time but when it runs - for some reason I get this message in my Zap history that says “This Zap run used the America/Chicago timezone - Edit Zap Details”  

2
bubba198
1 year ago
C
capitalizeNew
asked in How Do I

Create new client in harvest or create new project

I’d like to create a client in Harvest if that client does not exist in Harvest. After this is done, or if the client exists in Harvest, I then want to create a new project in Harvest. How can I do the test to see if the client exists in Harvest?

2
AppGuyAaron
1 year ago
D
djungBeginner
asked in Code & Webhooks

How to get array of arrays from Shopify field?

I have a Shopify field (“Line Items Properties Name”) coming in as an array of arrays (e.g. [“_instoreAppId”], [“1”, “4”, “6”, “10”, “_instoreAppId”]). I need to work with that in a Code step, but Code forces everything into a string (and not even JSON), so when it comes in, it ends up looking like “_instoreAppId,1,4,6,10,_instoreAppId”, which is not helpful. When I try to do a line-item-to-text formatter step and separate the array items by |||, I get the nonsensical output ofoutput item_1 _instoreAppId,1,4,6,10,_instoreAppId item_2 _instoreAppId,1,4,6,10,_instoreAppId item_last _instoreAppId,1,4,6,10,_instoreAppId text _instoreAppId,1,4,6,10,_instoreAppId|||_instoreAppId,1,4,6,10,_instoreAppIdHow is one supposed to get this data?

10
F
1 year ago
H
Hem DoshiBeginner
asked in How Do I

MySQL connection: "We hit an error adding your new account"

I am trying connect the MySQL(zapier) in my MySQL Database (GoDaddy), but zapier return a error message: 

2
H
1 year ago
Terms & Conditions