Question

Docusign Issue - missing field names

  • 17 March 2023
  • 2 replies
  • 205 views

We are trying to use docusign in sending contracts but we do not understand the information that are being ask. See the screenshot below:

 

How will we know if that is name, email address, price etc..? It’s just says Tekst……., how will we know what is that code all about?


This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Userlevel 7
Badge +11

Hi there @jason00169! 🙂

Ah, it looks as though the ID number for the field might be being added to the field name.

Can you try editing the Data Labels for those fields in DocuSign directly? Then try refreshing the fields in the Zap to see if it’s then showing the correct names.

Eager to know how that goes so please do keep us updated on whether it does the trick! 

Let me check