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17538 Topics

Taylor Group
Taylor GroupBeginner
asked in Troubleshooting

Unable to find the ticket content as a data option in FreshDesk to ChatGPT Zap

Hello Zapier Community, I am quite new to Zapier and have been trying to integrate chatGPT with FreshDesk to automate responses. My idea is to have freshdesk tickets as trigger so that chatGPT can respond to the content of the ticket, like a mail-parser/mail-repsonder.  I have been trying to get chatGPT to respond to the contents of a ticket, but to my surprise I could find “ticket-content” as a data-option but only the “ticket-subject”. Does anybody know why this is or how I can fix this?  FreshDesk ticket data:   ChatGPT data (user_message):  

3
SamB
Community Manager
2 months ago
KungFuRetreat
KungFuRetreatBeginner
asked in How Do I

How do I fix a no "Managed Account" option when connecting Google Ads - New Campaign with Zapier?

I’m trying to connect Google Ads to Zapier. The goal is that we want the captured data & leads from Google Ads to insert into ActiveCampaign. ActiveCampaign suggests we use Zapier for this and after going through the steps, we get stuck at this part, where we cannot choose a “managed Account” option and no custom option is available.   How do we fixed this?How do we get a “Managed Account”?Is it because we need to set up a adsmanager.google.com account or are we missing something else within Google Ads? Thank you!

5
KungFuRetreat
2 months ago
Jojin
JojinBeginner
asked in How Do I

How can I have a Zap run different actions depending on whether a message has been responded to within a certain amount of time?

This post has been split from  @SamB Could you please help with another scenario, where we actually want to trigger every new messages that does not go above 15 mins idle time (i.e the time between the last two messages) followed by some actions meanwhile messages coming after the idle time should be considered as the new set of trigger for the same actions. Keeping in mind we should be using least number of tasks. What would be the best way to do this? please share your thoughts.

8
christina.d
Community Manager
2 months ago
G
GayathriBeginner
asked in How Do I

Exporting Data to Airtable from Google sheets

Hi community So I created a zap to create a new record in airtable from google sheets which is working fine.Problem- How do I transfer the existing data from my google sheets to Airtable. When I select the zap and click export it is just downloading it  

2
Wemakefuture
2 years ago
S
sandramBeginner
asked in How Do I

Teachable Course Enrollment Zap To MailerLite

I am stumped.  I’m wondering how do i get students who enroll into a specific paid course in Teachable, to then zap over to mailer lite for automation of emails (thank yous, congratulations etc...)?   I know how to set up a zap from Teachable to Mailer Lite, but i can’t see where it only takes students who enroll into a specific paid course.   Please help :-)

2
S
3 years ago
J
James KNew
asked in How Do I

Triggering with both Tasks and Subtasks in Asana

You can trigger an event with either an Asana task in a project or an Asana subtask. Is there a way to trigger a task when either happens?

1
andywingrave
2 years ago
R
rachhBeginner
asked in How Do I

Capture purchases from Facebook in Salesforce?

I am currently trying to hook up Facebook with Salesforce. If a person clicks on an add or ends up purchasing a product (linked from Facebook), I’d like to capture that in Salesforce. But it looks like the only option I have is for a FB post or lead. I’ve had the lead zap running for a week with no results. I’d like to capture customer information using a zap but it does not look like it is possible. Am I missing something or are leads really the only thing that can be zapped?

1
adamsmartschan
2 years ago
A
Anonymous
asked in How Do I

Allow Removal of Old Leads from Google Sheets

We’re using Zaps to automatically download leads from Facebook, GoogleAds and LinkedIn. The Google Sheet and/or Excel worksheet will be used by a member of our team to uploads leads to Marketing Cloud (there is no tool in Marketing Cloud to do so).  How can she delete leads from the Google Sheet once she has uploaded current leads?  Otherwise, there will be no way to separate already seen leads from new leads. What am I missing? 

1
AndrewJDavison_Luhhu
2 years ago
L
luke64bNew
asked in How Do I

Powr Form -> Gmail with a video attachment

Hi there, I’m trying to get a powr form completition to trigger an email to the person who submits the form. I can figure out that part but I am really struggling how to attach a video file to the email. I have tried using dropbox and google drive but I just cannot figure it out. 

3
nicksimard
Community Manager
2 years ago
E
elladNew
asked in How Do I

Chargekeep - Stripe - ActiveCampaign - Zapier

Hi there, I am currently setting up my website. I have Chargekeep to integrate with Stripe for payment collection. I thought then any sign ups could easily go on my ActiveCampaign list however they have informed me I need to integrate Stripe with Zapier! So I am now here at Zapier trying to figure it all out. All I want is for the details of anyone that makes a Stripe payment to go on my ActiveCampaign list.    Looking at the pricing though, say I have 2,000 people that sign up so I am already getting charged the Stripe fees of 2.9% +.30cents per transaction and then do I also have to pay for Zapier fees of $107NZD/$61USD per month!?? for it to also go through Zapier?   Is this correct or have I totally misread the pricing structure for Zapier? It is only one function I need it for and that is to connect Stripe and ActiveCampaign.   Thanks for your help.

1
AndrewJDavison_Luhhu
3 years ago
Brandi
BrandiBeginner
asked in How Do I

Change email address associated with Zapier Community

Hey, Zapier! I’d love to change the email address associated with the Zapier Community so I get topic updates to my new email address. I’ve updated my email for my actual Zapier account, but keep getting topic updates sent to my old email. I don’t see an option in Settings/Profile Settings to update this. Can y’all let me know how I might change that?

1
Liz_Roberts
Community Manager
2 years ago
A
ActivecogirlBeginner
asked in How Do I

Stripe & Gmail

I am trying to build a zap where the customer gets an email when a purchase in made   I have stripe integrated with squarespace   when the data comes in the only place/field I see the email address for stripe data is under the description and it shows “charge for email@email.com” it is weird because there is a field for “reciept email” and “billing details email” but that data is not coming through   any thoughts?

7
Danvers
Community Manager
3 years ago
R
randallslaBeginner
asked in How Do I

Add Quickbooks online fields?

I want to build a few Zaps from Caspio to Quickbooks Online.  However, the Zapier dropdowns don't include all the QBO fields I need.  Is there a way to include some QBO fields that are not on the current dropdowns?  Or to get some fields on Zapier’s radar to add soon?

3
R
2 years ago
S
SoniaNew
asked in How Do I

Registro en un formulario con el perfil de linkedin

Estoy creando un formulario de inscripción en hub spot para usuarios y para facilitar su registro, quiero dar la opción de que acepte inscribirse y se registre o ingrese con su perfil de linkedin.? como puedo hacer esa conexión con un zap entre linkedin y hubspot para facilitar la inscripción del usuario? English translation:I am creating a registration form in hub spot for users and to facilitate their registration, I want to give the option of accepting to register and registering or logging in with their LinkedIn profile. How can I make that connection with a zap between linkedin and hubspot to facilitate user registration?

1
andywingrave
2 years ago
D
DalberBeginner
asked in How Do I

Accessing a force.com domain

I’m trying to create a zap that looks up contact records in a Salesforce database and inputs the fields into a Clio record.  But the Salesforce site uses force.com, which I believe is Salesforce’s PaaS product.  Is there a way to connect to force.com site?

6
D
1 year ago
A
AlicePepNew
asked in How Do I

Personalised email reply and custom zap according to selected Typeform fields

Hi,I have two things I am struggling to configure and would be grateful for any advice.I have set up a zap so that when I get a new Typeform entry it sends a new email via Gmail.The first issue is I’ve hit upon is figuring out which field in the zap allows me to include the first name of the respondent, so that the sent email is personalised. I’ve included a screenshot of the zap fields for reference.And secondly, if it’s at all possible for a custom email to be sent based on certain entries selected in the Typeform.Also included is a screenshot of the Typeform question to illustrate how responsents can select which event date(s) they are interested in. The ideal would be to send an automated custom email based on the event(s) selected in Typeform. Is that at all possible?Thanks so muchAlice

1
ForYourIT
2 years ago
G
GracePhibbsNew
asked in How Do I

Create Attachment in Jobnimbus from JotForm

Hi there,I am having trouble setting up a zap from Jotform to JobNimbus.My goal is once a Jotform form is submitted it triggers an attachment to be sent to JobNimbus. Upon setting up the action under “Customize attachment” > “File”I am not given any choices for 1. File or 1. Attachment therefore I am unable to insert an action for the file/attachment to come across into JobNimbus.I have also tried copying and pasting the public URL with no luck.All I get is “File extension required”Can someone please assist me on this one? Is there a way to manually add a file extension in the set up for automation of the attachment being sent across every time a form is submitted?

1
Troy Tessalone
2 years ago
C
CamAUNew
asked in How Do I

Outlook Contact Update Birthday

Does Zapier allow the Birthday/DOB field to be updated in Outlook Contacts?  If not, why not, since I believe the API allows for it?

2
ForYourIT
2 years ago
K
kalrengaNew
asked in How Do I

How to add multiple rss links?

I created a rss discord. I can correctly enter 1 rss feed. How to add an monitor multiple rss feeds?

2
AndrewJDavison_Luhhu
2 years ago
M
mpg2199New
asked in Troubleshooting

Podio no matches are found - When doing Find items why is it going in error and not continue the process

Hi I am trying to Find items on Seller Leads in Podio.When a item is found the process working fine. The problem is when not matches are found. The Zapier process fails. If it is not a system failure why would it stop. I want it to continue processing to handle missing records. Could someone help with this please.

1
steph.n
2 years ago
N
ndsds95New
asked in How Do I

Create Google Sheet in Specific Folder in "My Drive"

Hello, I’m having trouble to create a google sheet in a specific folder. How my team uses this is through a new record in airtable as a trigger. Once it detects a new record, we want to create a google sheet that is shareable, in a specific folder.I’m having trouble in specifying the folders in my Google Drive. It stops at the main dashboard of my google drive but not to the specific folders in it. Appreciate any help! 

2
AndrewJDavison_Luhhu
2 years ago
K
kenitafarmsBeginner
asked in Code & Webhooks

Unsure how to use the Key field in Webhook

I have an URL that returns JSON, however I don’t know what to use as the Key. The data looks like this:{ "drinkName": "Bacardi Special", "glass": "Martini glass", "glass_url": "https://xxxxxxxxxxxxxx", "directions": "SHAKE all ingredients with ice and fine strain into chilled glass.", "measure": [  {   "amount": "1 1/2 fl oz",   "selection3": "Bacardi Carta Blanca light rum"  },  {   "amount": "3/4 fl oz",   "selection3": "Rutte Dry Gin"  },  {   "amount": "1/2 fl oz",   "selection3": "Lime juice (freshly squeezed)"  },  {   "amount": "1/4 fl oz",   "selection3": "Giffard Grenadine Syrup"  },  {   "amount": "1/6 fl oz",   "selection3": "Giffard Sugar Cane Syrup"  },  {   "amount": "1/3 fl oz",   "selection3": "Chilled water (omit if using wet ice)"  } ], "image": "https://xxxxxxx/contrib/stock-images/2016/x/xx/xxxxxxxxxxxxxxxxxxxx.jpg"}I am a complete rookie when it comes to webhooks so looking for some guidance. Thanks.

3
Liz_Roberts
Community Manager
2 years ago
K
kdonovan11New
asked in How Do I

Adding Websites to Evernote

I often have a lot of tabs open in Chrome (on my Mac). I want to copy their full content to Evernote. I use the Evernote Web Clipper in Chrome to do this manually, choosing each time on each tab to add full content to Evernote.   I would like to automate this. Can Zapier do so for all the tabs in a given window of Chrome?

1
nicksimard
Community Manager
3 years ago
A
AustinNew
asked in How Do I

Conditional field update for lead gen with CTM & Zoho integration

Hello, so we have a Zap setup that new calls from Call tracking metrics create new leads within Zoho. The phone number when dialed has a call tree on it. We would like to set up a condition on our Zap so that for instance anyone that dials and presses anything except #1 it will label the field as “facility call” when creating the new lead entry in Zoho, and #1 to be labeled as “new lead” for instance. The functionality is setup on Zoho for new lead entries, but our xurrent Zap is not triggering those conditions. After speaking with the Zoho agent, they said it has to be done within Zapier. Is this possible to do and if so, how?    Thank you!

1
andywingrave
3 years ago
R
Robyn UnwinNew
asked in How Do I

How do I remove a Student on my online platform after X amount of days

Hi! I just used Zapier to automate a student creation on Xperiencify through a successful payment on an order form in ClickFunnel.I am building a 5 day challenge for my online course program and I am offering it for $5 to participate and an upsell of $27 for a lifetime access to the course.Now what I would like to do next is make a zap that determines who paid $5 and $32 (participation and upsell purchase); the payment will go through Stripe. Then after the 5 day challenge is done, those who paid $5 will have their access to Xperiencify removed. Also, Xperiencify doesn’t have an option to “remove a student after x days”; the only option would be to determine who paid $5 and manually remove them from the class list. What I had in mind is:Stripe (determine $5 payment) > Zap > Xperiencify (Remove 7 days later)I tried it but it does not fit with the options available I would like to ask for tips on how to make a zap out of this.

3
AndrewJDavison_Luhhu
2 years ago
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