Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hello there. I’d like to use Zapier Integration using Kommo and Odoo but I’ve got issues at moment to connect Odoo with my Database. I receive this message “Odoo error: Authentication failed: Fault (code AccessDenied) occurred. Message: Access Denied”. How Can I fix it?. Is it constant when I want to log in or using Zapier with those softwares?. 

I’ll wait for your feedback. 

Regards. 

 

Hi @Domik Uniformes 

Good question.

Which Odoo Zap app are you trying to use?

 

Hello. 

Thank you for your helping me. I’d like to use Odoo CRM. 

Regards.

@Domik Uniformes 

Have you tried reaching out to Odoo Support about this issue?

 

About the Odoo CRM Integration

  • Admin/owner permissions: Only works with instances that are hosted at odoo.com and will not work for self-hosted instances.
    For self-hosted instances, use the OpenERP integration.

No yet. I will try it to contact them. 

I hope to receive more information about it. 

Thank you so much. 

Hello @Troy Tessalone I hope you are doing well.

I tried along with Odoo support to log in my Odoo acount in Zapier and now we receive this issue. 

Is it Zapier Available with Odoo?. I’ll wait for your answer. 

Have a good day. 

 

Hi there @Domik Uniformes,

I’m jumping in to see if I can help!

Before we dive deeper, could you share the following details regarding your Odoo account?

  • What version of Odoo are you using?
  • Are you on the odoo.com domain?
  • Are you on the enterprise version of Odoo?
  • Is your Odoo self-hosted?
  • What cloud software is you Odoo installed on?

Please keep us posted!

Reply


Terms & Conditions