I am trying to enter new contacts into PipelineDeals when a new ticket appears in my ZenDesk View.
I’m getting the following error message in the task log:
PipelineDeals: The app returned "This looks like a duplicate Contact owned by Dawn [surname]. You can save anyway and a new contact will be created or cancel and start over."
How do I work past this? I want to make sure there is no duplicate and then enter the person. If there is a duplicate, the action should just stop but this error message is generated in the task log with no way to fix it.
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