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24971 Topics

demian
demianNew
asked in Troubleshooting

Teachable 401 "you can't do that" error

Hi there. I'm on the Zapier Pro plan but I keep getting a 401 error saying "you can't do that". I've tried reconnecting my zapier account and re-entering my subdomain, but I'm still having the same problem.

1
SamB
Community Manager
11 months ago
Michaela.Dyck
Michaela.DyckNew
asked in Troubleshooting

Zap error: result_message: Could not add contact; missing email address

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.I have a zap running, FB Lead Ads > ActiveCampaign. There is no warning.If i test the Zap with an existing  email adresses everthing works fine - contact is running into Active Campagin.But as the FB Lead Ad is running now, no contct is running into Active Campaign. IIm wondering about one message in the zap history which says:result_message: Could not add contact; missing email addressCan you help me?  

1
SamB
Community Manager
11 months ago
Lbean
LbeanBeginner
asked in How Do I

Event reminder emails sending all at once

Hello All, I’ve see a topic for this but the solution given doesn’t seem to work.I’m using Google calendar as a trigger to send reminder emails 12, 6, 4, 2 weeks and 3 prior to an event starting.if I a client books at short notice, it causes Many of these emails to send when let’s say, if they book 3 weeks ahead, they only need the 2 week and 3 day reminder emails. What they get is the 12,6 and 4 week reminders all together when I first add the event,  is there a workaround or solution to this?

8
christina.d
11 months ago
P
pocafaceBeginner
asked in How Do I

Automatically assign channel manager in Slack?

The only users who can rename channels in Slack are:The channel’s creator An owner/admin A channel member with the “Channel Manager” permissionThis last one must be manually added through Slack’s UI. Has anyone figured out a way to automatically add this permission to users in a channel? I don’t want to make people admins just for this need.

1
christina.d
11 months ago
Ablou
AblouBeginner
asked in Troubleshooting

Downloading QB Online Invoice to OneDrive file is blank

Testing a zap that triggers when a new invoice is created in QuickBooks Online - the creation of a new invoice tiggers a folder to be created in OneDrive, this works. Then using ‘upload a file in OneDrive’ to download a PDF of that invoice and put it into the folder just created. Testing it says it’s worked but no file shows in the folder, when visiting the link on the test an empty/blank file is downloaded. Using the QuickBooks field ‘PDF: (Exists but is not shown)’ - how can I get this working? Screenshots of setup below: Step 1: (WORKING) Step 2: (WORKING) Step 3: (FILE DOES NOT APPEAR IN ONEDRIVE FOLDER AND USING TEST LINK FILE IS BLANK) 

2
Ablou
11 months ago
G
gorillaBeginner
asked in How Do I

Scroll Website & Create GIF Then Put Into Cloud Drive

My entire zap would be this sequence:[Google Sheets] New Row -> [Apify] Create GIF from webpage -> [Apify] Download GIF -> [Google Drive] Upload GIF to folder -> [Highlevel] Upload GIF to Contact It doesn’t have to be done exactly as I have laid out above, so long as the end result it the same. The trigger could also be a webhook 😀I am not a coder but understand Zapier, I know this is possible, I just don't know how to do it.Can anyone help me with this please?  

5
christina.d
11 months ago
sistemasUp
sistemasUpBeginner
asked in Code & Webhooks

Create HTML file from string and pass it as a file to next steps

Hi, I have an application that generates an HTML code and pushes it through a webhook. On Zapier, I want to catch that hook, create a file from the received HTML code and pass it along as a file to the next steps (in most cases I will need to add it as an attachment to Airtable, but I might pass it to other apps downstream as well).I have tried to use Google Drive / Dropbox to create file from text content. But I cannot change the mime type of the file to HTML. I also failed to load the Google Drive file to Airtable from the provided Google Drive URL as it looses the filename in the process (which is odd). Either way I cannot use the file afterwards because of the wrong filename or wrong extension/mime type. This file will eventually reach SignRequest, which will convert the html file into pdf but only if it is interpreted as an html file (and not txt).In the end of the day, creating a file on a temporary Google Drive folder, changing its mime and getting it back seems to be an unneces

3
christina.d
11 months ago
Carolina Salt
Carolina SaltNew
asked in How Do I

Trying to create Calendar events in Google Calendar from Rezdy(online booking system)

I rent beach gear to vacationers where we deliver and pickup the items from thier rental units. The online reservation system I use to allow people to book online (Rezdy) does not have a proper calendar view for me to see what is being rented out and where. I am trying to use Google Calendar to remedy this issue. I can easily zap all the information over to Google Calendar but its super unclear: I added a Formatter step in between Rezdy and Google Calendar in the form of : Line Itemizer (create/append/prepend), and when I test this it works just how I want it to:When I go to add the Formatter in the description it does not show like this:Selecting the output of the formatting I did, looks the exact same as the original outcome on google calendar:Is there a step I am missing here? Does google calendar not allow formatted items? Any type of help or guidance on how to get a nice calendar view would be amazing. Thanks in advance. 

4
christina.d
11 months ago
debivy
debivyNew
asked in Troubleshooting

HubSpot-Gmail Zap not logging sent emails in HubSpot

I created a zap so when a new customer is added to a contact list in HubSpot it will automatically send out an email from my gmail account.  The gmail account is integrated with HubSpot to track and log emails.  However, when the email is sent using the zap, it doesn’t log it into HubSpot.  I can view the email in my sent folder in gmail.  Any suggestions as to why it doesn’t log into HubSpot?

1
Brem
11 months ago
M
Mary_SBeginner
asked in How Do I

monday.com creating subitems & setting default column values

I have a zap where I create an Item in Monday.com.When I create the item I can populate the corresponding fields for that Item (which I Do).Then the Zap goes on to create 9 sub-items.  So far works like a charm.What I can’t do is populate any of the fields for the sub-items.  Each subitem may have a diferent due date, be assigned to a different person, have a different category, etc.  I know what they should be when the item is created, I just can’t figure out how to do it.My example is for Employee separations, there are 9 sub-tasks for various depts to handle

5
christina.d
11 months ago
Gunni
GunniNew
asked in How Do I

How do I remove the jpg or png file attached to this email to only send the pdf file?

Hello,incoming mails to the accounting department often contain other file attachments such as png and jpg in addition to the invoice in pdf format.How do I remove the jpg or png file attached to this email to only send the pdf file?best regards 

1
christina.d
11 months ago
steppingstonesns
steppingstonesnsNew
asked in How Do I

How do I create and manage zaps with mailchimp and google sheets?

Hi there! A previous employee set up Zapier to pull inquires off our website’s Mailchimp subscriber form. We are a school with two active locations and we have two zaps set up to pull inquires for each school separately into individual Google Sheets. We have a third location opening up and we already have inquires coming in for that location but no zap set up to pull inquires into a Google Sheet, like the other locations. HOW DO I SET UP THIS NEW ZAP? PLEASE HELP! Thank you! 

4
ken.a
11 months ago
VinnieB
VinnieBNew
asked in Troubleshooting

Failed to create a text transform in Formatter by Zapier: The app returned "Transform P10257" not found.

I’m working with the formatter. Extracted my text from “2304-2511-0257” which is “10257”. How come I cannot find any means to transform into “P10257”??? Seems so simple. I’ve tried operators and quotation marks …. no luck 

1
ken.a
11 months ago
ihgestate
ihgestateNew
asked in How Do I

Autoanswering for incoming booking on uplisting using openphone

Hello, I'd like to use zapier to automate some work processes.But the question is - will it be possible to automate the following scenarios.Example - (we have many housings on airbnb, booking, etc. They all are connected to the uplisting, and for each separate housing there are separate check-in/check-out instructions, etc. to be sent)-Incoming of new booking on uplisting of housing A;-Creating new contact on openphone-Sending this contact individual message for check-in instructions for housing A-And same for housing B,C, etc.

3
chanelle
11 months ago
anglonz
anglonzBeginner
asked in Troubleshooting

Pipedrive to Mailchimp - single-option fields not showing values, only IDs

I have a similar problem to the person in the post below. I have single-option custom fields in Pipedrive, and when I use Zapier to update Mailchimp with data from those custom fields, I only get their IDs and not their values (e.g. instead of Option1 as the value, I only see the ID number, e.g. 20). The post below (10 months old) suggests that the problem has been fixed, but not for me. Does anyone else know how this can be resolved? 

3
ken.a
11 months ago
M
Magdalena WilhelmBeginner
asked in Troubleshooting

Can’t connect Outlook profile - “Unable to send email: This feature requires new permissions from your Outlook account” error

Hello, I wanted to connect my Outlook Profile with Zapier. And in the step to send E-Mail this error came. What can I do?

3
ken.a
11 months ago
AJ01
AJ01Beginner
asked in Troubleshooting

Hubspot to Mailchimp Zap not updating any field except email

Hi,  We manually add new deals to Hubspot and want that data to be exported to Mailchimp. We added a Zap for it, but it only exports email field and leaves all the other fields such as name, location, company name etc.  Any suggestions on how we can fix this?  Thanks. 

3
Brem
11 months ago
J
jferstBeginner
asked in Troubleshooting

New Card Trello Trigger not firing with new card created through chrome applet

I use the Trello add card chrome applet a lot, but when I try to create a Zap for “New card created” it does not fire for those cards (it does for cards added manually). I have the Zap configured to just look at the board and list I want it to and still not seeing those cards. I have even tried triggering on “new label added to card” (added via butler / Trello Automation - the new label automation in Trello DOES work for these cards) but still not seeing those cards.  I let my zap run (both configurations) for a few days just to be sure, but still nothing. I started looking at the Trello automation to post to an endpoint (thinking of using Zapier webhook) and think I could go that route, but then I need to dig into the variables I need in the payload… seems like a lot of work and not sure if it will work.

1
ken.a
11 months ago
RasmusMadsen
RasmusMadsenBeginner
asked in Code & Webhooks

query exist in request?

In Zapier code I want to check if query.XXX or query.YYY is part of the received data. It is super stupid made, but it cant be fixed → so I can’t just take it as one input data. So how to check if query.XXX is part of the request Thank you

14
RasmusMadsen
11 months ago
Soph x
Soph xBeginner
asked in Troubleshooting

SMTP by Zapier error: Authentication failed: Connection unexpectedly closed: timed out

I am trying to connect STMP by Zappier to my email provider. We use bluehost - roundcube webmail. Port 465. Keep getting the error saying:authentication failed: Connection unexpectedly closed: timed out Can anyone advise? is it because we use .org mail addresses? going on day 3 of not being able to set this up and it’s the main reason we are migrating to Zapier so need it to work!

2
Soph x
11 months ago
club_claire
club_claireNew
asked in How Do I

Salesforce - Convert a Lead to a Contact

Hi there!I’m trying to set up a zap that would convert a Lead to a Contact in Salesforce.I’m looking for a zap action that would replicate what I do manually when clicking ‘Convert’ on a Salesforce Lead: -Choosing the Account the Contact will be attached to based on the domain of the Lead → possible through the ‘Create Contact’ action-Naming the Contact → possible through the ‘Create Contact’ action-Choosing the record owner → possible through the ‘Create Contact’ action-Choosing a Converted Status → possible through the ‘Create Contact’ action Then, upon clicking ‘Convert’, Salesforce will mark the Lead as converted and make a link between the converted Lead and the resulting records.So I would also need to update the Lead with:-Marking the Lead as converted → I did not find the option to update the field IsConverted in the ‘Update Lead’ action-Filling in the Converted Date → I did not find the option to update the field Converted Date in the ‘Update Lead’ action-Filling in the Conver

1
SamB
Community Manager
11 months ago
C
Construction HeadhuntingBeginner
posted in How Do I

PCRecruiter - Anyone work with it prior?

I am hoping to find someone that has setup API within PCRecruiter - I have a consultant that does all my automation, but hoping to find someone to boost this integration as I need it setup ASAP!     

3
jayeshkumarbhatia
11 months ago
mezee
mezeeNew
asked in How Do I

Zapier workflow

Have you ever used Zapier to automate tasks between different apps? If so, what are some of your favorite Zapier workflows? If not, have you heard of Zapier before and are you interested in exploring it for automating your workflows?

1
mezee
11 months ago
Zludany
ZludanyBeginner
asked in Troubleshooting

Google Assistant integration to ChatGPT malfunctioning

Hi guys. Zapier docs saying under test circumstances it's 50 seconds to wait for the answer until closing connection to a 3rd party service like ChatGPT.I am trying to compare the answers for the question piped through via zapier to ChatGPT, and the raw content from the web interface, but it's totally different.Mostly i got error messages back, like i don't get it etc.It seems the delay for the response of ChatGPT service is too short, because simply the integration of Google assistant is failing to work. Anybody has a Google Assistant -> ChatGPT integration experience?

9
SamB
Community Manager
11 months ago
jerryzappy
jerryzappyNew
asked in How Do I

Slack: Building a smart auto follow up rule

What I am after is to find a solution for me to stop having to follow up on every un-answered message of mine that is addressed to our account manager on Slack.So I need a logic to trigger X hours after I mention our account manager’s username in a specific channel if they do not reply to that message of mine and drops a reminder message into that channel.If the message with the mentioned username is not in a thread, the reminder should arrive as a reply in thread.If the message is already in a thread, then the reminder should arrive as a message under that thread.Reminders should keep coming every Y hours if the mentioned username is still not replying.Reminders should stop (or not arrive at all) only when when the mentioned username is to write any reply upon the mentioning their username.Not sure if Zapier is the way to go or is it easier if I just research for an AI based chatbot for Slack which I can probably train with the requirements above?

1
SamB
Community Manager
11 months ago
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