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Question

Failed to create a reply to email in Gmail: The app returned "Invalid id value"

  • August 9, 2023
  • 5 replies
  • 65 views

cenkm

Hi there, 

I connected all the accounts together.

Here’s the error I’m getting: invalid id value

I’m having a hard time understanding how to fill the fields of “thread” and “to” in the 3rd step (Reply to email in Gmail) 

sending image too 

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34038 replies
  • August 9, 2023

Hi @cenkm 

Good question.

We would need to see screenshots with how Step 3 is configured.


cenkm
  • Author
  • New
  • 2 replies
  • August 10, 2023

Thanks Troy! Here’s 3 pictures attached from Step 3. 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • 34038 replies
  • August 10, 2023

@cenkm 

The Thread field expects a Thread ID from Gmail.

Make sure to review the field description for more context.

 


cenkm
  • Author
  • New
  • 2 replies
  • August 10, 2023

Still very confusing… I feel like I tried everything so far and each time there’s an error. 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34038 replies
  • August 10, 2023

@cenkm 

Map the Message Thread ID from Step 2.